App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

SAP SuccessFactors HCM
5
98
4
124
3
53
2
10
1
4
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based human capital management software
Table of Contents



Is this product right for your business?
Find out with a
SAP SuccessFactors HCM - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
SAP SuccessFactors HCM overview
What is SAP SuccessFactors HCM?
SAP SuccessFactors HCM is a cloud based human capital management solution designed to centralize workforce operations. The platform delivers human resources functionality through a unified system that encompasses core HR, talent management, workforce planning and employee experience.
The platform offers modular functionality organized around core HR and payroll capabilities that manage employee data, organizational structures, compensation administration and payroll processes. The talent management suite covers the entire employee lifecycle with recruitment, onboarding, performance management, goal setting, succession planning and learning and development. Workforce management features handle time tracking, attendance monitoring, scheduling and leave administration while skills management tools enable the documentation, tracking and development of competencies throughout the organization. Artificial intelligence enhancements streamline routine tasks and support data driven decision making within HR workflows.
Starting price
per month
Alternatives
with better value for money
Pros & Cons



Pricing and Payment
Training and Learning Curve
Customer Support
Navigation
Mobile
Process Management
SAP SuccessFactors HCM’s user interface
SAP SuccessFactors HCM pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
3.7
Features
4.0
Ease of use
3.8
Customer support
3.8
Reviews sentiment
What do users say about SAP SuccessFactors HCM?
An excel or sharepoint workflow is cheaper and more effective from a users pov.
Select to learn more
Who uses SAP SuccessFactors HCM?
Based on 289 verified user reviews.
Company size
Enterprises
Small Businesses
Midsize Businesses
Top industries
Use cases
SAP SuccessFactors HCM's key features
Most critical features, based on insights from SAP SuccessFactors HCM users:
All SAP SuccessFactors HCM features
Features rating:
SAP SuccessFactors HCM alternatives
SAP SuccessFactors HCM pricing
Value for money rating:
Starting from
6.3
/user
Per month
User opinions about SAP SuccessFactors HCM price and value
Value for money rating:
To see what individual users think of SAP SuccessFactors HCM's price and value, check out the review snippets below.
Sneha K.
Program Manager

Rachel M.
Learning and Development Specialist
SAP SuccessFactors HCM integrations (12)
Integrations rated by users
We looked at 289 user reviews to identify which products are mentioned as SAP SuccessFactors HCM integrations and how users feel about them.
Integration rating: 5.0 (2)
“This is about as native of an integration as you can get at the enterprise level. It is absolutely critical for keeping your procurement data synced with your core financial ledgers and master data.”
Sergi F.
Customer Service Administrator
Integration rating: 3.0 (2)
“We still use the HRIS/Payroll features and needed the two systems to exchange data and automate employee provisioning.”
“They work well together to streamline project assignment and goal setting without the unnecessary extra work of having to contact each assignee, or check their schedules in another application. Its a one stop shop”
Michael S.
DevOps Engineer
Integration rating: 4.0 (2)
Integration rating: 5.0 (2)
“It is an acceptable program but we have experienced connectivity and programming issues”
Sumuer W.
Director of Finance
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
“For the payroll system”

Ravikumar K.
Head IT
SAP SuccessFactors HCM customer support
What do users say about SAP SuccessFactors HCM customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of SAP SuccessFactors HCM customer support.
A small group of reviewers found the customer support team accommodating and helpful during onboarding and issue resolution.
The majority of users report slow response times, difficulty reaching live support, and inadequate follow-up from SAP SuccessFactors HCM.
Support options
Training options
To see what individual users say about SAP SuccessFactors HCM's customer support, check out the review snippets below.
“the customer service is amazing and I am able to mange my operation”

Patricia M.
Content Creator
“Good for existing SAP customers.”

Teresa I.
senior consultant













