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VoIP.ms Logo

Business Phone and IP telephony system

Table of Contents

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VoIP.ms - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

VoIP.ms overview

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Based on 697 verified user reviews

What is VoIP.ms?

VoIP.ms is a VoIP program with key features that include VoIP connection, online voice transmission, call routing, caller ID, voice mail, and more.

Who uses VoIP.ms?

By industry, VoIP.ms reviewers are most commonly professionals in information technology and services (19%). The most frequent use case cited is VoIP (70% of reviewers).

What do users say about VoIP.ms pricing?

Most reviewers indicate VoIP.ms delivers excellent value for money, with low costs and flexible pricing. They appreciate transparent rates and included features, though some users report extra charges for add-ons and higher international DID costs.

Starting price

1.1 /
per month

Alternatives

with better value for money


Pros & Cons

Phone Support

Pricing

Calls

Account and Billing

Complex and dated navigation

Limited and unreliable SMS functionality

VoIP.ms’s user interface

Ease of use rating:

VoIP.ms pros, cons and reviews insights

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To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(5)
3-4(121)
5(571)

What do users say about VoIP.ms?

VoIP.ms is a VoIP program with key features that include VoIP connection, online voice transmission, call routing, caller ID, voice mail, and more.

Select to learn more


Who uses VoIP.ms?

Based on 697 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Information Technology and Services
Marketing and Advertising
Arts and Crafts
Medical Practice
Others

Use cases

VoIP
Telephony
Cloud PBX
IVR

VoIP.ms's key features

GetApp's analysis of 157 verified user reviews collected between July 2021 and December 2023 identifies VoIP.ms' most critical features and summarizes user sentiment about those features.

VoIP connection

Reviewers highlight the reliability and clarity of VoIP.ms's VoIP connection, noting its stability and minimal downtime. They report excellent call quality with low latency and jitter, even on value routing. Users appreciate the ability to connect from various devices globally and the helpful support for setup and maintenance. They find the service dependable for both business and personal use, with consistent performance over many years and proactive communication about planned maintenance. Of the 81 VoIP.ms users who gave detailed accounts of their use of VoIP Connection, 100% rated this feature as important or highly important.


Online voice transmission

Reviewers appreciate the high-quality, clear, and reliable voice calls enabled by VoIP.ms's online voice transmission. They report consistently clear voice quality, comparable to or better than landlines, and find it effective even on poor data or Wi-Fi connections. Users value the low latency and the availability of both value and premium quality options. They indicate that the voice transmission is important for business telephony and helps maintain low costs for international calls. Of the 52 VoIP.ms users who gave detailed accounts of their use of Online Voice Transmission, 90% rated this feature as important or highly important.


Call routing

Reviewers find VoIP.ms's call routing capabilities highly flexible and reliable. They appreciate the ease of setting up and maintaining call routing, with options for rule-based routing to different destinations like SIP, IVRs, and voicemail. Users report that the service allows for seamless call forwarding to cell phones and multiple locations, enhancing mobility and customer satisfaction. They also value the customizable options and the ability to handle complex routing needs for larger organizations. Of the 90 VoIP.ms users who gave detailed accounts of their use of Call Routing, 87% rated this feature as important or highly important.


Caller id

Reviewers appreciate VoIP.ms's Caller ID capabilities, highlighting its reliability and configurability. They report that the service provides accurate inbound and outbound Caller ID information, which is essential for effective call management and spam call screening. Users value the ability to customize Caller ID based on conditions and the flexibility to use it for multiple numbers. They find this capability particularly useful for business telephony solutions and appreciate the detailed call records available. Of the 21 VoIP.ms users who gave detailed accounts of their use of Caller ID, 86% rated this feature as important or highly important.


Voice mail

Reviewers appreciate the comprehensive voice mail capabilities provided by VoIP.ms. They highlight the convenience of accessing voice mail through the dashboard or via email with attached recordings. Users value the advanced options, such as multiple voice mail accounts and voice-to-text transcription. They find the capability reliable and easy to use, noting that it enhances communication by ensuring that messages are not missed, especially when they are away from their primary phone. Of the 53 VoIP.ms users who gave detailed accounts of their use of Voice Mail, 81% rated this feature as important or highly important.


All VoIP.ms features

Features rating:

Access controls/permissions
Activity dashboard
Activity tracking
Alerts/Notifications
API
Auto-Dialer
Automated attendant
Automatic call distribution
Call center management
Call conferencing
Call logging
Call monitoring
Call queues
Call recording
Call reporting
Call tracking
Call transfer
Communication management
Computer telephony integration
Conferencing
Employee directory
For cloud phone systems
IVR
Live chat
PBX
Phone Key Input
Predictive dialer
Real-Time monitoring
Reporting/Analytics
Ring Groups
SIP trunking
Video conferencing
Virtual Extensions
Voice Customization
Voicemail transcription
VoIP

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VoIP.ms pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Pay Per Minute

1.1

Per month

Unlimited Plans

4.25

Per month

User opinions about VoIP.ms price and value

Value for money rating:

To see what individual users think of VoIP.ms's price and value, check out the review snippets below.

“The service provides great call quality, competitive pricing, and a wide range of useful features that have helped streamline my business communications.”
RZ

Roberto Z.

SEO

“The call quality was fine but we have to press the Flash button to get a dial tone.”
ND

Nicholas D.

President

VoIP.ms integrations (4)

Integrations rated by users

We looked at 697 user reviews to identify which products are mentioned as VoIP.ms integrations and how users feel about them.

3CX logo
3CX

Integration rating: 4.6 (7)

Integration with 3CX is important because it enables seamless VoIP communication within Freshdesk, allowing agents to make and receive calls directly, track interactions, and improve overall customer support efficiency.

MA

Martin A.

Snr Technical Product Support Engr

Bria logo
Bria

Integration rating: 4.5 (5)

smartphone and PC app

Bria is our softphone of choice, VoIP.ms works great.

DA

Dariel A.

personal use

1/2
Zoiper logo
Zoiper

Integration rating: 3.3 (5)

Good workaround for the non-working mobile app of phone.systems.

Already made a review, it is easy to work with, light and fast

PR

Philipp R.

Senior development

1/2
Asterisk logo
Asterisk

Integration rating: 4.8 (4)

VoIP.ms customer support

What do users say about VoIP.ms customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of VoIP.ms customer support.

A significant portion of users highlight the support team's quick, responsive, and solutions-focused assistance.

Widespread user sentiment praises the availability of multiple support channels, including live chat and email.

Broad user base appreciates the knowledgeable, courteous, and helpful nature of the support staff.

Common user feedback notes that support effectively guides users through setup and troubleshooting, even for beginners.

Support options

24/7 (live rep)
Chat
Email/help desk
Phone support
Knowledge base
Faqs/forum

Training options

Documentation
Videos
Webinars

To see what individual users say about VoIP.ms's customer support, check out the review snippets below.

“The few times I had to reach out to support they were quick and responsive in answering my questions or resolving my issues.”

GS

Guy S.

Indépendant tinker

“Amazing dedicated support team that really work with you for any tech support needs from pre implementation to post.”

GH

Greg H.

Trainer

VoIP.ms FAQs

Q. What is VoIP.ms used for?

VoIP.ms is a cloud-based IP telephony system, which helps businesses streamline communication and manage incoming or outgoing calls using voicemail, caller ID, DID forwarding, encryption, call hunting and various other functionalities. Users can redirect incoming calls to required phone numbers, create callback entries, and manage high volume call queues by playing voice prompts, advertisements, or custom messages for on-hold callers. Managers can organize audio conference calls from local or toll-free DID numbers and monitor call activities in real-time via the dashboard. VoIP.ms lets businesses prepare numeric extensions for callers and set up sequences for scenarios such as recordings, SMS, and DTMF. Administrators can use secure portals to customize phone systems, view call history, check current account balances, and select locations for outbound calling. It provides email notifications in the event of password changes, emergency calls, API configuration changes, or balance threshold modifications. VoIP.ms also enables customer service agents to add a prefix to caller IDs to determine the origin of incoming calls, block or personalize IDs for outgoing calls, and send/receive media files or text messages.

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