This is your compare tray

Apps you want to compare will be listed here. Launch a head to head comparison at any time.

All categories

Learn why GetApp is free

Zingtree

Build interactive decision trees that guide your teams.

learn more

Zingtree Alternatives

How do Zingtree alternatives compare?

Yonyx and Zoho Desk stand out as its top competitors based on similarity, popularity and user reviews. When comparing Zingtree to its top 100 alternatives, Freshdesk has the highest rating, with Zendesk as the runner-up, and Zingtree ranking 43rd place. Zendesk has the most reviews with a total of 2,568, while Zingtree has 94. Users say Freshdesk tops the list for value for money followed by Zoho Desk, while Zingtree comes in 36th. Users also say Freshdesk and LiveChat are the easiest to use, while Zingtree takes 44th place.

What are the top 5 alternatives to Zingtree?


Filter results


Features


Pricing model


Devices supported


User rating


Organization types


Geographies served


Integrated with


Industry


Company size


Top 100 alternatives

Yonyx

4.8
(105)

Decision tree driven Interactive guides for customer service

Features

Total

20

40

69

features in common

20

features in common

Yonyx's unique features

  • Web-based Deployment

  • HR Management

  • Opportunity Management

  • Content Management

Zingtree's unique features

  • Lead Qualification

  • Inventory Management

  • Visual Workflow Management

  • Alerts / Escalation

Zoho Desk

4.5
(1,7k)

Cloud-based help desk platform

Pricing

Starting from

$14/month

Value for money

4.5

0.1

4.4

What users say about Zoho Desk's value for money

Zoho Desk is a great help desk software - nice feature set at a good price.

Thiagarajan R.

Excellent value for money, great with customer support tracking, automation, control and KPIs and evaluation.

María Fernanda C.

Total

41

168

69

features in common

41

features in common

Zoho Desk's unique features

  • File Sharing

  • Portfolio Management

  • Real-Time Chat

  • Loyalty Program

Zingtree's unique features

  • Applications Management

  • IT Asset Management

  • Employee Onboarding

  • A/B Testing

User.com

4.6
(30)

The engine of growth. An all in one solution for user data.

Pricing

Starting from

$49/month

Value for money

4.6

0.2

4.4

What users say about User.com's value for money

I was surprised about how well it worked and what's more important, they offered a great price.

ER

Evelyn R.

All the features you need for a friendly price for a startup.

GH

Gerald H.

Total

40

210

69

features in common

40

features in common

User.com's unique features

  • Visitor Management

  • Transfers/Routing

  • Drip Campaigns

  • Contact Management

Zingtree's unique features

  • Computer Telephony Integration

  • Visual Workflow Management

  • For Medical Purposes

  • Employee Management

Bitrix24

4.0
(458)

100% free CRM, collaboration and communication tool suite

Pricing

Starting from

$24/month

Value for money

4.2

0.2

4.4

What users say about Bitrix24's value for money

It has great value for money and pricing is unbeatable as compared to other software solutions in the market for same purpose. Brilliant within the company social feature.

Irfan A.

They are responsive in their support. I enjoy how the various functions are available to low-price users.

AW

Anna W.

Total

42

358

69

features in common

42

features in common

Bitrix24's unique features

  • Approval Process Control

  • Recurring/Subscription Billing

  • Member Directory

  • Brainstorming

Zingtree's unique features

  • Inventory Management

  • IT Asset Management

  • Employee Onboarding

  • Revision History

Quiq Messaging

4.5
(35)

Business messaging solution - SMS, FB Messenger, Kik, & Chat

Pricing

Starting from

$6000/month

Value for money

4.5

0.1

4.4

What users say about Quiq Messaging's value for money

Very intuitive and easy to use. Great feature set for the price of the software.

JG

Jerrod G.

Continuous investment to make it easy to deploy. Great employees and ceo.

SC

Serdar C.

Total

33

113

69

features in common

33

features in common

Quiq Messaging's unique features

  • Contact Management

  • Canned Responses

  • Third Party Integrations

  • Mobile Access

Zingtree's unique features

  • "What If" Scenarios

  • Interactive Content

  • Access Controls/Permissions

  • Business Process Automation

Wix Answers

4.6
(22)

The only platform with all support channels in one place.

Pricing

Starting from

$24/month

Value for money

4.4
4.4

What users say about Wix Answers' value for money

The price is also very good. We really recommend this service to all companies that want a very good help center with great reliability.

SC

Sébastien C.

Cost effective platform to interface with our customers and provide them support. Ticketing and knowledge base are key tools for LooUQ to service our customers.

Greg T.

Total

27

89

69

features in common

27

features in common

Wix Answers' unique features

  • Contact Management

  • Real-Time Chat

  • Automatic Call Distribution

  • Call Reporting

Zingtree's unique features

  • Real Time Reporting

  • Process Modeling & Designing

  • Decision Support

  • Employee Onboarding

NICE inContact

4.2
(456)

Cloud Contact Center Software

Pricing

Starting from

$100/month

Value for money

4.0

0.4

4.4

What users say about NICE inContact's value for money

This product allows great management and works perfectly, no downtime so no money lost. I've been using it in different companies and never got much of a problem.

CH

Camilo H.

We like incontact but we are a smaller company and everything cost money and I don't know if we are getting everything out of what we are currently paying.

DM

David M.

Total

35

108

69

features in common

35

features in common

NICE inContact's unique features

  • VoIP

  • Call Recording

  • List Management

  • Contact Management

Zingtree's unique features

  • Single Sign On

  • Collaboration Tools

  • Revision History

  • Applications Management

LiveAgent

4.7
(1k)

Great customer service starts with better help desk software

Pricing

Starting from

$15/month

Value for money

4.7

0.3

4.4

What users say about LiveAgent's value for money

Overall one of the best help desk solutions we have tried. We are very happy with the pricing and support on our end.

Dave L.

I like their complete package, its really beneficial for small to mid sized organizations, the features are premium and theres definately value for money. I would recommend LiveAgent.

AR

Anonymous Reviewer

Total

44

186

69

features in common

44

features in common

LiveAgent's unique features

  • Prioritization

  • URL Customization

  • Remote Support

  • Contact Management

Zingtree's unique features

  • Process Modeling & Designing

  • Business Process Automation

  • Employee Onboarding

  • Organizational Charting

Zendesk

4.4
(2,6k)

Service-first CRM company that builds support & sales tools

Pricing

Starting from

$19/month

Value for money

4.1

0.3

4.4

What users say about Zendesk's value for money

For the time it saves and the reliability of the service, this software becomes well worth the money spent.

Alex T.

Ended up not choosing Zendesk, because it was too expensive, but I would still recommend it, considering that it can be an investment to achieve a better customer experience.

TA

Tommaso A.

Total

42

196

69

features in common

42

features in common

Zendesk's unique features

  • Predictive Dialer

  • Communication Management

  • Lead Management

  • Widgets

Zingtree's unique features

  • "What If" Scenarios

  • IT Asset Management

  • Employee Onboarding

  • Process Modeling & Designing

Call Center Studio

4.5
(36)

Cloud-based call center management software

Pricing

Value for money

4.7

0.3

4.4

What users say about Call Center Studio's value for money

Easy to deploy with zero hardware cost. All of the system operates on Google Cloud Platform which offer great uptime.

SO

Saran O.

Value for money is good. It is easy however somebody needs to teach you first.

Gülsen G.

Total

29

91

69

features in common

29

features in common

Call Center Studio's unique features

  • Contact Management

  • On-Demand Recording

  • Voice Customization

  • Survey/Poll Management

Zingtree's unique features

  • Real Time Reporting

  • Feedback Management

  • Decision Support

  • For Medical Purposes

Genesys Cloud

4.1
(111)

Mobile optimized cloud call center with multichannel routing

Pricing

Starting from

$75/month

Value for money

3.9

0.5

4.4

What users say about Genesys Cloud's value for money

Overall experience has been great and support has been responsive. The only drawbacks are their lack additional reporting options and their price.

RB

Reynante B.

We have based our call centre around part time shifts due to the demand of our business. The pricing model will have to be reviewed for our operations as we continue to grow.

CT

Cory T.

Total

33

131

69

features in common

33

features in common

Genesys Cloud's unique features

  • Contact Management

  • Call Recording

  • Voice Mail

  • Call Transfer

Zingtree's unique features

  • Lead Qualification

  • Interactive Content

  • Decision Support

  • Business Process Automation

Agile CRM

4.2
(404)

Sales and marketing CRM for growing businesses

Pricing

Starting from

$8.99/month

Value for money

4.2

0.2

4.4

What users say about Agile CRM's value for money

Most companies will try to lock you into a one year commitment, but it is perfectly reasonable to know everything works together in harmony. Question 3: Is this the right price for me.

AD

Adam D.

It has kept a great log of our consultants past and present, so in that respect - it has done it's job. I just feel like the cost (for 3 operators) does not justify the tool.

Derek "Storme" B.

Total

38

226

69

features in common

38

features in common

Agile CRM's unique features

  • Pageview Tracking

  • Service Level Agreement (SLA) Management

  • Time & Expense Tracking

  • Contact Management

Zingtree's unique features

  • Applications Management

  • Diagramming

  • Employee Onboarding

  • Employee Management

Dixa

4.3
(19)

Conversational Customer Service Software

Pricing

Starting from

$99/month

Value for money

4.2

0.2

4.4

What users say about Dixa's value for money

Excellent cloud solution for your callcenter with a reasonable cost.

Roberth C.

Currently, our team is more than satisfied with the outcomes that we got for that price.

ES

Elizabeth S.

Total

33

84

69

features in common

33

features in common

Dixa's unique features

  • Contact Management

  • Voice Mail

  • Call Transfer

  • Real Time Monitoring

Zingtree's unique features

  • Single Sign On

  • Customer Activity Tracking

  • Decision Support

  • Secure Login

Salesforce Service Cloud

4.4
(510)

Customer Service & Field Service Management Solutions

Pricing

Value for money

4.1

0.3

4.4

What users say about Salesforce Service Cloud's value for money

Overall it does what it should and for the price it's great also.

AR

Anonymous Reviewer

It is a great product to use, I just wish it didn't cost so much per user.

AR

Anonymous Reviewer

Total

39

195

69

features in common

39

features in common

Salesforce Service Cloud's unique features

  • Records Management

  • Transfers/Routing

  • Conferencing

  • Contact Management

Zingtree's unique features

  • Real Time Reporting

  • Diagramming

  • Employee Onboarding

  • Organizational Charting

Freshcaller

3.8
(24)

Modern Phone System for customer support & sales

Pricing

Starting from

$15/month

Value for money

3.7

0.7

4.4

What users say about Freshcaller's value for money

Get entire call history with cost and recordings. Cost effective compared to larger companies.

Mian M.

I am very undecided whether to buy it also because I would need many licenses and the costs go up.

NA

Nicola A.

Total

16

65

69

features in common

16

features in common

Freshcaller's unique features

  • Contact Management

  • VoIP

  • Remote Access/Control

  • VoIP Connection

Zingtree's unique features

  • Appointment Scheduling

  • Real Time Analytics

  • Visual Workflow Management

  • Workflow Management

Hiver

4.7
(72)

Hiver: World's First Gmail-based Customer Service Helpdesk

Features

Total

20

59

69

features in common

20

features in common

Hiver's unique features

  • Campaign Analytics

  • Customizable Templates

  • Routing

  • Timeline Management

Zingtree's unique features

  • Customer Service Analytics

  • Call Scripting

  • Visual Workflow Management

  • Knowledge Base Management

Vivantio

4.3
(165)

Flexible Software. Focused Service.

Pricing

Starting from

$42/month

Value for money

4.2

0.2

4.4

What users say about Vivantio's value for money

Overall I recommend Vivantio as a company and their ITSM suite of tools offer excellent value for money in my opinion.

JH

Jonathon H.

Good value for money ITSM Tool for ITIL based Service Desks.

JH

Jonathon H.

Total

30

96

69

features in common

30

features in common

Vivantio's unique features

  • Customization

  • Audit Management

  • Third Party Integrations

  • Mobile Access

Zingtree's unique features

  • Online Forms

  • Revision History

  • Access Controls/Permissions

  • Collaboration Tools

Kayako

4.0
(158)

Unified customer service platform

Pricing

Starting from

$15/month

Value for money

3.8

0.6

4.4

What users say about Kayako's value for money

Control of the conversations with my costumers, insights of what they need (What kind of doubts they have), a nice support that helps me with the configuration, a beautiful landpage for my articles.

Mirele K.

The utter lack of respect I was given as a long time customer was frustrating. I asked to get out of contract in the middle of a year long term for a partial refund.

AR

Anonymous Reviewer

Total

30

89

69

features in common

30

features in common

Kayako's unique features

  • Reporting & Statistics

  • Release Management

  • Third Party Integrations

  • Real-time Consumer-facing Chat

Zingtree's unique features

  • Real Time Reporting

  • Organizational Charting

  • Decision Support

  • Health Risk Assessment

InGenius

4.8
(5)

Computer telephony integration to fuel efficiency

Features

Total

18

60

69

features in common

18

features in common

InGenius' unique features

  • VoIP Connection

  • IVR / Voice Recognition

  • Customizable Templates

  • Real Time Monitoring

Zingtree's unique features

  • Customer Profiles

  • Call Scripting

  • Rules-Based Workflow

  • Diagramming

Aircall

4.3
(216)

Phone system for support and sales teams

Pricing

Starting from

$30/month

Value for money

4.1

0.3

4.4

What users say about Aircall's value for money

Easy to use, great pricing as well get a real value for money. The customer support is also very responsive and quick to solve any issues.

JB

Jonathon B.

The application is very much cost effective in comparison to the features it provides.

MK

Murali K.

Total

20

102

69

features in common

20

features in common

Aircall's unique features

  • Softphone

  • Callback Scheduling

  • Contact Management

  • PCI Compliance

Zingtree's unique features

  • Customer Profiles

  • Applications Management

  • Visual Workflow Management

  • Alerts / Escalation

Five9

4.2
(384)

Cloud contact and call center software

Pricing

Starting from

$100/month

Value for money

4.0

0.4

4.4

What users say about Five9's value for money

Very responsive account management. Monthly billing plan so you can scale up and down users easily to manage costs.

AR

Anonymous Reviewer

Offers a lot of customization for reporting and customer support was helpful when I called in. UI is a little outdated, but overall great value for the price.

JR

Josh R.

Total

30

131

69

features in common

30

features in common

Five9's unique features

  • Contact Management

  • Text Analysis

  • Real Time Notifications

  • Customizable Templates

Zingtree's unique features

  • Appointment Scheduling

  • Revision History

  • Knowledge Base Management

  • Health Risk Assessment

Playvox

4.8
(70)

Quality Assurance Software for customer service teams.

Features

Total

19

78

69

features in common

19

features in common

Playvox's unique features

  • Multi-Location

  • Real Time Data

  • Visual Analytics

  • Rewards Management

Zingtree's unique features

  • Online Forms

  • A/B Testing

  • Visual Workflow Management

  • Decision Support

LogMeIn Rescue

4.6
(125)

Remote support for helpdesks, call centers and organizations

Pricing

Starting from

$149/month

Value for money

4.3

0.1

4.4

What users say about LogMeIn Rescue's value for money

I'd go to say it's 100% one of the best remote support software money can buy.

Lawrence L.

I did not deal with the licensing so I can't speak to that. I used this as a support technician and it is a solid product.

AR

Anonymous Reviewer

Total

15

62

69

features in common

15

features in common

LogMeIn Rescue's unique features

  • Real Time Screen Sharing

  • Screen Recording

  • Video Chat

  • Campaign Management

Zingtree's unique features

  • Customer Profiles

  • Real Time Analytics

  • Drag & Drop

  • CRM

CommBox

(0)

Cloud-based contact center and customer service solution

Features

Total

24

63

69

features in common

24

features in common

CommBox's unique features

  • Customizable Templates

  • Purchasing & Receiving

  • Call Logging

  • Personalization

Zingtree's unique features

  • Lead Qualification

  • Process Modeling & Designing

  • Access Controls/Permissions

  • Collaboration Tools

Front

4.5
(204)

Email management software and shared inbox for teams

Pricing

Starting from

$9/month

Value for money

4.2

0.2

4.4

What users say about Front's value for money

It has been a game-changer for our teams at work. We all use it as our email client and it helps us communicate more effectively which saves time and ultimately money.

Joshua A.

It helped us to improve our support while saving time and money. Front has brought us closer to our beloved users.

Rhai G.

Total

32

120

69

features in common

32

features in common

Front's unique features

  • Contact Management

  • Authentication

  • @mentions

  • Incident Management

Zingtree's unique features

  • Lead Qualification

  • Inbound Call Center

  • Access Controls/Permissions

  • IT Asset Management

HarmonyPSA

4.5
(18)

The next generation of professional services automation.

Pricing

Starting from

$65/month

Value for money

4.4
4.4

What users say about HarmonyPSA's value for money

Giving a true reflection on costs and profits and the Helpdesk has a lot more autonomy to hand so that simple tasks like email templates or how to guides can be quickly and easily sent to a customer.

NT

Natalie T.

We are now running our entire company on Harmony, and we have been able to reduce costs by rolling the third-party systems we were using into it.

JV

Jason V.

Total

40

332

69

features in common

40

features in common

HarmonyPSA's unique features

  • Supports Agile

  • Source Tracking

  • Segmentation

  • Resource Management

Zingtree's unique features

  • A/B Testing

  • Blended Call Center

  • Data Analysis Tools

  • Customer Activity Tracking

Avochato

4.7
(129)

SMS texting and live chat for sales, support & ops teams

Pricing

Value for money

4.6

0.2

4.4

What users say about Avochato's value for money

Again, powerful, cost effective, and the Avochato support is amazing. This is the new way of connecting with my past clients.

Chris S.

The product is very powerful and great value for the price. The customer service is some of the best I’ve ever dealt with.

AC

Alex C.

Total

20

95

69

features in common

20

features in common

Avochato's unique features

  • Activity Dashboard

  • Supplier Management

  • Contact Management

  • Listing Management

Zingtree's unique features

  • Customer Profiles

  • Call Scripting

  • Customizable Forms

  • Knowledge Base Management

Scorebuddy

4.5
(40)

All-in-One Quality Management Platform for Contact Centers

Pricing

Starting from

$12/month

Value for money

4.6

0.2

4.4

What users say about Scorebuddy's value for money

If you are thinking of signing up for the free trial - stop thinking and DO IT. You will save time, money and your team will love the engagement and feedback.

DB

Dawna B.

It had all the features we needed and the pricing was in line with what we wanted to spend. The system is easy to learn and operate and our agents love the access they have to their own information.

TH

Tim H.

Total

7

21

69

features in common

7

features in common

Scorebuddy's unique features

  • Corrective and Preventive Actions (CAPA)

  • Compliance Management

  • Call Monitoring

  • Training Management

Zingtree's unique features

  • Customer Profiles

  • Rules-Based Workflow

  • Single Sign On

  • Workflow Management

Talkdesk

4.6
(664)

The world's leading cloud-based contact center software.

Pricing

Value for money

4.5

0.1

4.4

What users say about Talkdesk's value for money

The system is easy to use and it's exciting to see Talk Desk continue to invest in innovation. We're very likely to continue our Talk Desk partnership.

CH

Chris H.

Reasonable pricing model that supports our needs.

AR

Anonymous Reviewer

Total

27

96

69

features in common

27

features in common

Talkdesk's unique features

  • Contact Management

  • Call Routing

  • Automatic Call Distribution

  • Call Transfer

Zingtree's unique features

  • Online Forms

  • Automated Routing

  • Decision Support

  • Live Chat

Qubicles

4.4
(24)

Revolutionary blockchain-powered contact center software

Pricing

Starting from

$0.02

Value for money

4.8

0.4

4.4

What users say about Qubicles' value for money

Pricing is amazing, best in tbe biz. Overall functionality is what we need.

GM

Gustavo M.

Good software, very cost-effective, scales well. Hard to use at first, but once you get the hang of it there's no other solution that compares.

DA

Daryl A.

Total

25

70

69

features in common

25

features in common

Qubicles' unique features

  • Historical Reporting

  • Call Scheduling

  • Estimating

  • Caller ID

Zingtree's unique features

  • Appointment Scheduling

  • A/B Testing

  • Access Controls/Permissions

  • Customer Activity Tracking

Freshdesk

4.5
(2,2k)

Online helpdesk system and customer service software

Pricing

Starting from

$19/month

Value for money

4.4
4.4

What users say about Freshdesk's value for money

After searching for a while, I found Freshdesk, which was by far the best option with the best price. It's automated response system was one of my favorite features.

BM

Brian M.

Impressive, robust, reliable and very economical customer care managements software.

FG

Frederick G.

Total

34

126

69

features in common

34

features in common

Freshdesk's unique features

  • Conferencing

  • Website Integration

  • Widgets

  • Alerts/Notifications

Zingtree's unique features

  • "What If" Scenarios

  • Inbound Call Center

  • Templates

  • Computer Telephony Integration

Capacity

4.5
(11)

Artificial Intelligence-based knowledge management solution

Features

Total

29

99

69

features in common

29

features in common

Capacity's unique features

  • Process Builder

  • Multi-Channel Data Collection

  • Negative Feedback Management

  • Mobile Access

Zingtree's unique features

  • "What If" Scenarios

  • Inbound Call Center

  • Templates

  • Health Risk Assessment

Lucidchart

4.5
(1,2k)

Diagramming done right.

Pricing

Starting from

$4.95/month

Value for money

4.4
4.4

What users say about Lucidchart's value for money

The app is intuitive, easy to use and the product is reasonably priced for the basic and intermediate level. The graphics are bright and fun and add to the feeling you are using a polished product.

IO

India O.

You can get started in a matter of minutes and have an impressive chart ready in no time - I love the price point.

AR

Anonymous Reviewer

Total

12

63

69

features in common

12

features in common

Lucidchart's unique features

  • Design Management

  • Mockup Creation

  • Search/Filter

  • Historical Reporting

Zingtree's unique features

  • Customer Profiles

  • Appointment Management

  • Help Desk Management

  • Business Process Automation

Miro

4.7
(345)

#1 Online collaborative whiteboard platform for teams

Pricing

Starting from

$10/month

Value for money

4.5

0.1

4.4

What users say about Miro's value for money

It was super easy to convert from the free version to the full version. Did not lose anything in the process and the added benefits of the full version are well worth the price.

TE

TJ E.

I had an initial love affair with Realtimeboard and had a subscription since 2016/17. Growth and then VC funding last year together with the re-branding debacle are forcing me to re-think that love.

AR

Anonymous Reviewer

Total

18

171

69

features in common

18

features in common

Miro's unique features

  • Prioritization

  • Project Planning/Scheduling

  • Voting Management

  • Import Tasks

Zingtree's unique features

  • Appointment Scheduling

  • Real Time Analytics

  • Blended Call Center

  • Support Ticket Management

SmartDraw

4.0
(83)

Diagram tool to draw any type of chart or diagram

Pricing

Starting from

$5.95/month

Value for money

3.8

0.6

4.4

What users say about SmartDraw's value for money

An especially good investment for anyone needing to make their ideas clear and points understood in a powerful way.

Renea H.

It has been a disappointing waste of time and money.

DM

Diana M.

Total

10

78

69

features in common

10

features in common

SmartDraw's unique features

  • Drag & Drop Editor

  • Groundskeeping Management

  • Gantt/Timeline View

  • Design Management

Zingtree's unique features

  • Network Monitoring

  • Appointment Management

  • Outbound Call Center

  • Reporting/Analytics

Talkspace for Business

(0)

Teleconsultation solution to connect clients & therapists

Features

Total

5

22

69

features in common

5

features in common

Talkspace for Business' unique features

  • Remote Treatment Plans

  • Compliance Management

  • HIPAA Compliant

  • Video Conferencing

Zingtree's unique features

  • Usage Tracking/Analytics

  • Visual Workflow Management

  • Multi-Channel Communication

  • Secure Login

Decisions

4.3
(15)

Rules-Driven Business Process Automation Platform

Features

Total

19

71

69

features in common

19

features in common

Decisions' unique features

  • Collaborative Development

  • SMS Messaging

  • Compliance Management

  • Data Aggregation and Publishing

Zingtree's unique features

  • Email Management

  • Call Scripting

  • Support Ticket Management

  • Alerts / Escalation

Twilio

4.6
(245)

Voice and messaging for your web and mobile applications

Pricing

Starting from

$0.01

Value for money

4.3

0.1

4.4

What users say about Twilio's value for money

I like how reliable the services is, which is a major draw and value for money with the costs. At occasional times when there are issues, they are resolved speedily.

AR

Anonymous Reviewer

The costs are probably the single best thing about Twilio.

GW

Gary W.

Total

16

77

69

features in common

16

features in common

Twilio's unique features

  • Contact Management

  • Alerts/Notifications

  • Call Routing

  • 2-Way Messaging

Zingtree's unique features

  • Customer Service Analytics

  • Single Sign On

  • Visual Workflow Management

  • Support Ticket Management

uContact

4.5
(26)

Beautiful Contact Center Solution - Omnichannel - All in One

Features

Total

22

88

69

features in common

22

features in common

uContact's unique features

  • Multi-Channel Management

  • Phone Key Input

  • Real-time Updates

  • Compliance Management

Zingtree's unique features

  • Customer Profiles

  • Self Service Portal

  • Rules-Based Workflow

  • Knowledge Base Management

Convoso

4.7
(16)

Dial Smarter, Not Harder

Pricing

Starting from

$90/month

Value for money

4.9

0.5

4.4

What users say about Convoso's value for money

Cost and performance tracking, improved speed to contact, decreased lead spend, increased revenue.

SL

Shane L.

Being able to track our costs and conversion ratios better than ever before. Also our speed to contact seems to lead our peers evidence by speaking to lead companies and verify time from post to dial.

SL

Shane L.

Total

20

74

69

features in common

20

features in common

Convoso's unique features

  • Customer Segmentation

  • FCC Compliance

  • Call Recording

  • Compliance Management

Zingtree's unique features

  • Customer Profiles

  • Self Service Portal

  • Diagramming

  • Alerts / Escalation

InfoFlo

4.5
(82)

All-in-One CRM Software Solution

Pricing

Value for money

4.6

0.2