getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Call Center Software with IVR (2026) - Page 11

Last updated: April 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
Filter results

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

305 software options

Spechy logo

Omnichannel call center software

learn more
Spechy removes the hassle from communication needs, enhancing support and customer experience while improving productivity. It works with all the different major communication channels.

Read more about Spechy

Users also considered
C-Zentrix logo

Omnichannel Contact Center with AI, CRM & Automation

learn more
C-Zentrix is a customer experience platform offering cloud & on-premise contact center software, omnichannel support, CRM, AI bots, video chat, and analytics built to empower businesses in sales, support, and service delivery.

Read more about C-Zentrix

Users also considered
Orbox logo

Creating positive experiences through enhanced communication

learn more
Orboxis a fully customizable IP-PBX solution, designed for any type of company that intends to manage their communications.

Read more about Orbox

Users also considered
Kloudtalk logo

Robust and Feature-Packed Cloud-based Business Phone System

learn more
KloudTalk is a cloud-based business phone system that offers useful communication and collaboration tools for for small, mid-sized, and large businesses.

Read more about Kloudtalk

Users also considered
Metaphor Contact Center logo

Omnichannel contact center solution

learn more
Metaphor Contact Center is a contact center software that helps businesses of all sizes optimize customer satisfaction, improve productivity, and reduce the total cost of ownership. Key features include Interactive Voice Response System (IVR), outbound dialing and campaign management, inbound automatic call distribution routing capabilities, agent desktop, predictive dialing, quality management, and more.

Read more about Metaphor Contact Center

Users also considered
inspeech logo

Extract the wealth hidden in your client’s voice

learn more
Transform the valuable information contained in the calls you already have into competitive intelligence, customer satisfaction and new business.

Read more about inspeech

Users also considered
PBXact logo

Cloud-hosted, commercially-supported version of FreePBX

learn more
FreePBX Hosting is a commercially developed and supported cloud-hosted version of FreePBX, which includes additional commercial modules and feature add-ons

Read more about PBXact

Users also considered
Fonvirtual Call Center logo

Communication solution for call management & distribution

learn more
Fonvirtual Call Center is a cloud-based communication solution designed to assist users with managing calls & call distribution via various automated tools such as interactive voice response (IVR) & an automatic call distributor (ACD).

Read more about Fonvirtual Call Center

Users also considered
Akio.CX logo
(0)

Multi-channel customer relations management platform

learn more
Akio.CX is an omnichannel customer relations tool, designed to facilitate web, telephone, email & social media conversations between customers & customer service teams.

Read more about Akio.CX

Users also considered
Office24by7 logo
(0)

All-in-One Office Automation Solutions

learn more
Office24by7 Call Center software enables teams to handle inbound and outbound calls with IVR, smart routing, call logging, and real-time dashboards. It helps organizations improve agent productivity, maintain service quality, and manage high call volumes from one system.

Read more about Office24by7

Users also considered
Omnis logo
(0)

Contact center solution for customer engagement

learn more
Omnis is a cloud-based contact center solution which assists businesses of all sizes with contact management and call monitoring. Its key features include campaign management, interactive voice response, queue management, real time monitoring and analytics.

Read more about Omnis

Users also considered
Coztel logo
(0)

Advanced cloud-based call center software

learn more
CozTel is a cloud based contact center software offering solutions for inbound, outbound and blended call centers, including oubound dialers, ACD, IVR, and more

Read more about Coztel

Users also considered
CommBox logo
(0)

Cloud-based contact center and customer service solution

learn more
CommBox is a cloud-based contact center solution that helps enterprises streamline communication with customers across multiple channels. The platform comes with a centralized inbox, which enables users to receive customer queries and automatically assign service agents to clients.

Read more about CommBox

Users also considered
Verascape logo
(0)

Customer service and order tracking solution for businesses

learn more
Versacape is a cloud-based solution, which allows customer experience teams to provide a self service experience to customers for issue resolution. Businesses can provide self service information for subjects including benefits administration, inventory, loyalty programs, product catalog, and more.

Read more about Verascape

Users also considered
CallVU logo
(0)

Digital call experience platform for call centers

learn more
CallVU is a call center software designed to help businesses in industries including finance, insurance, telecommunications, and more engage with clients via digital sessions to resolve issues, automate data collection processes using digital forms, and more.

Read more about CallVU

Users also considered
3C Plus logo
(0)

Call center software for managing telephony operations

learn more
3C Plus is a cloud-based platform that helps companies manage telephony operations. It facilitates integration with CRM systems and enables businesses to control operations to gain productivity and prevent resource utilization on unsuccessful calls.

Read more about 3C Plus

Users also considered
comdesk logo
(0)

comdesk is call center software to aid customer service

learn more
AI-integrated call center software with VoIP, smart routing & CRM integration for seamless sales & service communication.

Read more about comdesk

Users also considered
Cloud Call Center Solution logo
(0)

Cloud-Based Call Center Excellence by Office24by7

learn more
Office24by7 Call Center transforms customer engagement intelligent routing, multichannel interaction, call recording, real-time analytics, and seamless CRM integration, delivering reliable, automated operations and superior service for any business size.

Read more about Cloud Call Center Solution

Users also considered
NovelVox Unified Agent Desktop logo
(0)

Integrated Contact Center Desktop for Specific Business Need

learn more
NovelVox Agent Accelerator readily integrates with Genesys, Cisco, Avaya, Five9, Dialpad, Webex, Zoom, Nice, and Amazon Connect contact centers.

Read more about NovelVox Unified Agent Desktop

Users also considered
Gridbees logo
(0)

The 100% customizable, API-first headless ecommerce platform

learn more
Because Gridbees is much more than a software solution, entrust us with your most complex e-commerce projects for a tailor-made solution !

Read more about Gridbees

Users also considered
NobelBiz OMNI+ logo
(0)

End-to-end solutions for the call center industry

learn more
All-in-One customer-centric and fully Cloud-based contact center solution, providing a unique blend of high-quality telecom services and cutting edge omnichannel software for contact centers.

Read more about NobelBiz OMNI+

Users also considered
AI-Powered Voice Assistants logo
(0)

Customer experience software for eCommerce businesses

learn more
AI-Powered Voice Assistants is a conversational marketing software that helps businesses recognize speech, interpret human language and optimize communications. Administrators can automate various repetitive tasks including insurance premium payment reminders and debt collection processes.

Read more about AI-Powered Voice Assistants

Users also considered
Flip CX logo
(0)

Cost-saving automation for inbound calls

learn more
Flip's automated CS voice assistant handles the simple, repetitive requests from inbound customer support calls. Its automated voicebot provides an Alexa-like experience that can deliver faster resolutions to simple requests while giving human agents more time to handle the more complex issues.

Read more about Flip CX

Users also considered
SOGEDES.X logo
(0)

Cloud-based omnichannel call and contact center solution

learn more
SOGEDES.X is an omnichannel cloud solution for inbound, outbound, and blended contact centers. The solution enables companies to inspire customers across channels and to manage customer relationships easily and effectively.

Read more about SOGEDES.X

Users also considered
GoContact logo
(0)

Contact Center as a Service (CCaaS) platform

learn more
GoContact is a native Call Center as a Service (CCaaS) platform developed 100% in the cloud, with integrated omnichannel and artificial intelligence solutions.

Read more about GoContact

Users also considered