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Top Rated Call Center Software with Mid size business - Page 4

Last updated: May 2026

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345 software options

Vixiees logo

Cloud-based B2C Sales and call center solution

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Vixiees is a cloud-based sales solution that improves the productivity of B2C sales, call, and contact center professionals. It automates sales processes through its playbooks and increases daily contacts utilizing its workflows and omnichannel inbox.

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ZaiConversations logo

Cloud-based communication solution for SMBs

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Zailab is an intelligent, cloud-based omni-channel communication solution designed for small and medium sized contact centres

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Zoho Desk logo

Customer service software for businesses of all sizes

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With Zoho Desk, agents become more productive, managers become more impactful, and customers become more empowered. Hook up your customer service number with Zoho Desk, and make/receive calls in-app. Your traditional customer service telephony has been redesigned for the cloud.

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SalesExec logo

SalesExec for Call Centers and Sales Teams

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Call center agents have a tough job as it is, managing multiple software applications shouldn't be another thing for them to worry about. ClickPoint is an all in one solution including; dialing, texting, guided selling, sales scripts, lead prioritization, and call routing.

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Diabolocom logo

Cloud software for call centers & customer service.

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Prioritise and streamline incoming and outgoing calls. Improve call quality and agent productivity with the Diabolocom cloud solution.

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contactSPACE logo

Intuitive cloud contact center software solution

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contactSPACE is an intuitive cloud contact centre solution that empowers your team to make better-quality contact. Design the perfect user interface with our drag and drop editor, and utilise our smart diallers to make quality contact, at scale. No coding necessary - train and onboard in minutes.

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Nextiva Contact Center logo

Omni-Channel Customer Relationship Management

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Nextiva is transforming the way businesses communicate. Nextiva is a communications platform providing businesses with big-business phone features at a small-business price and it offers ease of use, manageability, scalability, reliability, and enterprise-class functionality.

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Freshdesk logo

Online helpdesk system and customer service software

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With an inbuilt phone system and an array of smart features, Freshdesk allows you to set up your very own call center on the cloud in just a few minutes.

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ClearTouch Operator logo

Cloud Contact Center Platform Provider

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Our cloud call center platform offers omnichannel support, intelligent routing, CRM integrations, and workforce management. With scalable per-minute usage, it streamlines inbound & outbound operation, boosts agent productivity, and ensures seamless, flexible, work-from-anywhere customer interactions

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User.com logo

The engine of growth. An all in one solution for user data.

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User.com is marketing automation platform aimed at boosting engagement and improving conversion by using a single data source for your customers, reaching them through a wide range of communication channels: email, live chat, chatbot, push notifications, and many more; all available in one place.

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EvaluAgent logo

Quality assurance solution for customer service and sales

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EvaluAgent is a cloud-based quality assurance solution for customer service and sales teams. It offers robust workflows for performance management. The platform unifies customer conversations, surveys, and agent performance data. EvaluAgent provides automated scoring for calls, emails, and chat.

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Vodia PBX logo

Cloud-based IP PBX for business communications

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Vodia IP-PBX is a cloud-based business phone system that enables professional communication from office or remote locations. The platform supports mobile and desktop applications, VoIP phones, and features unified caller identification across devices. It includes Microsoft Teams integration, CRM connectivity with platforms like HubSpot and Salesforce, and multimedia messaging capabilities. The system offers multi-tenant architecture with a built-in session border controller and load balancer.

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Doocti logo

Computer Telephony Integration

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Doocti application from Tevatel is capable of integrating a firm's different communication channels with its CRM, Helpdesk and even more!

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HiperMe! logo

Unified communications and contact center platform

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HiperMe! is a cloud-based contact center and unified communications platform that enables companies to manage corporate communications and customer service interactions from one place. With HiperMe!'s omnichannel solution, businesses can receive and place calls, emails, chats, WhatsApp message

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Fixzy Assist logo

Remote virtual assistant solution

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Disrupting traditional methods by providing a easy to use visual assistance solution so that organisations can reduce costs, improve customer service which will reduce carbon emissions and delivery better staff wellbeing and compliance

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InGenius logo

Computer telephony integration to fuel efficiency

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Increase agent productivity, customer satisfaction and case handling capacity. InGenius helps make calls more efficient by placing critical CRM insights at your agents' fingertips. Drive more successful service with one simple integration that supports unique workflows and omnichannel environments.

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Cyburdial logo

CyburDial

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Remote Businesses, Contact Centers, Hospitals, Schools, or any business that needs to manage their teams.

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SanCCS logo

Attain the Best Call Center Solutions by SAN Softwares.

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The SanCCS Call Center Solution provides a range of features to enhance customer satisfaction, including omnichannel integration, live monitoring, co-browsing, and video calling. Setting up call center software today is easy and can be done both on-premise and through hosting. These solutions allow

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Zoom Phone logo

Cloud-based business phone system

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Zoom Phone is a cloud VoIP phone software designed for businesses of all sizes. With a streamlined administration interface and secure voice calls, Zoom Phone offers a flexible solution for remote workforces. It also features global coverage, virtual phone numbers, fixed VoIP, cloud PBX, multi-line phone systems, and a Zoom Phone API, among other functionalities.

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Avaya Experience Platform logo

Contact center management solution

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Avaya offers a range of tools to manage multichannel interactions, optimize agent workflows, facilitate collaboration and track performance

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Callbox logo

UCaaS, Cloud PBX, Contact Center, Omnichannel

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Callbox is a cloud PBX for collaboration and contact center integrated with MS Teams and Google Workspace, CRMs, and ERPs.

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Contact Cloud logo

Omnichannel call center and business phone system

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Contact Cloud is an omnichannel call center solution designed to help businesses capture leads, track calls, send or receive text messages, manage web forms, and streamline unified communications as a service (UCaaS) operations. Supervisors can route interactions based on agents' availability, queues, or location and analyze calls from email campaigns, print collateral, landing pages, TV advertisements, and other sources.

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Thrio logo

Contact center technology. Done right.

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Thrio's CCaaS platform features inbound/outbound voice, full omnichannel, robotic process automation, and built-in AI tools.

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ATLAS logo

Inbound call tracking software

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ATLAS is a sophisticated inbound call tracking software designed to optimize marketing performance by thoroughly analyzing and scoring all click-to-call campaigns. It features global numbers, allowing businesses to gain a nationwide presence.

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Voicent Predictive Dialer logo

Call Center Predictive Dialer | Hosted Predictive Dialer

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Voicent's easy-to-use Agent Dialer predictive dialer software dramatically increases productivity and improves campaign bottom-line by automatically dialing, skipping busy, no-answer and disconnected lines, optionally leaving a voice message on answering machines and--most importantly--never involving you or your agent on a call until a live person answers.

When a live person answers, the software pops up a convenient window on your computer, detailing the person's name and number.

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