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Top Rated Call Center Software with Mid size business - Page 4

Last updated: October 2026

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383 software options

Calabrio ONE logo

Comprehensive performance software for contact centers

Calabrio ONE is now Verint. The workforce engagement and contact center intelligence capabilities you knew as Calabrio ONE are now offered through Verint CX Automation Platform – with expanded AI capabilities, deeper integrations, and the same focus on agent experience and customer outcomes.

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MegaDialer logo

Call center solution for streamlining virtual telephony

MegaDialer is a predictive dialer solution designed to help businesses manage incoming/outgoing calls in order to offer services to potential clients and improve the customer experience. It lets contact centers collect client data via custom forms.

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PARTH logo

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Dialer360 logo

Call center dialer software

Dialer360 is a cloud-based call center solution which provides inbound, outbound & blended call centers with a predictive dialer with built in avatar, CRM & webphone, voice & SMS broadcasting, VOIP, & more. Dialer360’s admin & agent web pages are available in multiple languages.

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Callture logo

Virtual PBX software for small to medium businesses

Virtual PBX system turns your phone into an office phone system with multiple extensions and personalized voicemail. You can record customized greeting, have an operator extension and access to online management center. You will never install any hardware or have to deal with complicated software.

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Freshdesk logo

Cloud-based AI help desk for teams of all sizes

With an inbuilt phone system and an array of smart features, Freshdesk allows you to set up your very own call center on the cloud in just a few minutes.

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HubSpot Sales Hub logo

Cloud-based sales CRM for teams of all sizes

HubSpot Sales Hub is a cloud-based sales platform covering lead management, deal tracking, CPQ, automation, and AI-driven analytics.

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ZaiConversations logo

Cloud-based communication solution for SMBs

Zailab is an intelligent, cloud-based omni-channel communication solution designed for small and medium sized contact centres

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Volie logo

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ZIWO logo

API Based cloud contact center software with CRM Integration

Simply talk to Your Clients with ZIWO Cloud Call Center Solution. Manage Phone Calls, WhatsApp, SMS Conversations - all in one place. Full API and CRM Plugins. Virtual phone numbers in more than 145+ countries.

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contactSPACE logo

Intuitive cloud contact center software solution

contactSPACE is an intuitive cloud contact centre solution that empowers your team to make better-quality contact. Design the perfect user interface with our drag and drop editor, and utilise our smart diallers to make quality contact, at scale. No coding necessary - train and onboard in minutes.

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Diabolocom logo

Cloud CCaaS with AI for teams of all sizes

Prioritise and streamline incoming and outgoing calls. Improve call quality and agent productivity with the Diabolocom cloud solution.

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ClearTouch Operator logo

Cloud Contact Center Platform Provider

Our cloud call center platform offers omnichannel support, intelligent routing, CRM integrations, and workforce management. With scalable per-minute usage, it streamlines inbound & outbound operation, boosts agent productivity, and ensures seamless, flexible, work-from-anywhere customer interactions

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EvaluAgent logo

Quality assurance solution for customer service and sales

EvaluAgent is a cloud-based quality assurance solution for customer service and sales teams. It offers robust workflows for performance management. The platform unifies customer conversations, surveys, and agent performance data. EvaluAgent provides automated scoring for calls, emails, and chat.

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Vodia PBX logo

Cloud-based IP PBX for business communications

Vodia IP-PBX is a cloud-based business phone system that enables professional communication from office or remote locations. The platform supports mobile and desktop applications, VoIP phones, and features unified caller identification across devices. It includes Microsoft Teams integration, CRM connectivity with platforms like HubSpot and Salesforce, and multimedia messaging capabilities. The system offers multi-tenant architecture with a built-in session border controller and load balancer.

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CareDesk logo

AI patient access platform with Kara AI voice agent

CareDesk by Keona Health transforms healthcare call centers with AI-driven call routing, automated triage, unlimited queues, and Kara AI call agent to reduce call volume and improve patient access across your organization.

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Doocti logo

Computer Telephony Integration

Doocti application from Tevatel is capable of integrating a firm's different communication channels with its CRM, Helpdesk and even more!

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HiperMe! logo

Unified communications and contact center platform

HiperMe! is a cloud-based contact center and unified communications platform that enables companies to manage corporate communications and customer service interactions from one place. With HiperMe!'s omnichannel solution, businesses can receive and place calls, emails, chats, WhatsApp message

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Fixzy Assist logo

Remote virtual assistant solution

Disrupting traditional methods by providing a easy to use visual assistance solution so that organisations can reduce costs, improve customer service which will reduce carbon emissions and delivery better staff wellbeing and compliance

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InGenius logo

Computer telephony integration to fuel efficiency

Increase agent productivity, customer satisfaction and case handling capacity. InGenius helps make calls more efficient by placing critical CRM insights at your agents' fingertips. Drive more successful service with one simple integration that supports unique workflows and omnichannel environments.

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Cyburdial logo

CyburDial

Remote Businesses, Contact Centers, Hospitals, Schools, or any business that needs to manage their teams.

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SanCCS logo

Attain the Best Call Center Solutions by SAN Softwares.

The SanCCS Call Center Solution provides a range of features to enhance customer satisfaction, including omnichannel integration, live monitoring, co-browsing, and video calling. Setting up call center software today is easy and can be done both on-premise and through hosting. These solutions allow

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Zoom Phone logo

Cloud-based business phone system

Zoom Phone is a cloud VoIP phone software designed for businesses of all sizes. With a streamlined administration interface and secure voice calls, Zoom Phone offers a flexible solution for remote workforces. It also features global coverage, virtual phone numbers, fixed VoIP, cloud PBX, multi-line phone systems, and a Zoom Phone API, among other functionalities.

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Avaya Experience Platform logo

Contact center management solution

Avaya offers a range of tools to manage multichannel interactions, optimize agent workflows, facilitate collaboration and track performance

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ActivTrak logo

Cloud-based platform for managing workforce intelligence

Optimize call center performance with ActivTrak. Get visibility into how agents work, improve customer interactions & boost productivity

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