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Call Center Software - Page 17

Last updated: February 2026

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403 software options

Personalized Agent Intelligent Routing (PAIR) logo

AI-enabled automated call routing software

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PAIR Conversations is an automated call routing solution that uses emotion AI and voice data to match customers with the best-suited agents for specific calls. The system leverages behavioral signal processing and NLP algorithms to create optimal customer-agent pairings based on natural human affinity and rapport. This technology helps organizations improve call outcomes, reduce handling time, and enhance customer satisfaction across sales, support, and collection interactions.

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Wiserep logo

Enterprise AI call center automation

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Wiserep is call center software that enables multilingual conversations with analytics and integration capabilities.

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CommPeak Dialer logo

Double Your Call Center’s Reach with Predictive Dialing

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The CommPeak Dialer helps you reach more leads and connect them to the right agents at scale with flexible workflows, adaptable dialing strategies, real-time visibility, and omnichannel reach, handling the complexity of large-scale operations and multiple campaigns.

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