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Top Rated Call Center Software with Free

Last updated: October 2026

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82 software options

3CX logo

Web & mobile-based (Android, iOS) communications system.

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3CX is an all-in-one call center solution to communicate with customers via voice, video & chat. Offers advanced queue strategies set to individuals or groups. Integrates with various CRMs & MS 365. Includes call recordings & reports. One interface to answer customer live chat, FB messages & SMS.

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VICIdial logo

Open source call center software with predictive dialer

Multi-channel Contact center with Chat, Email, CRM and inbound/outbound call handling

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Bright Pattern logo

Cloud Contact Center Software with Embedded AI

Bright Pattern is the most effective cloud contact center software which helps businesses to simplify omnichannel service.

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XM for Customer Experience logo

Customer experience management (CXM) platform

Qualtrics CustomerXM is a customer experience management platform that helps businesses collect feedback from across multiple channels and improve the customer journey. Key features include personalized consumer insights, trend analysis, digital reputation management, and behavior-based predictions.

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FocalScope logo

Call center management software

FocalScope is a call center management software designed to help businesses connect agents with customers through live chat, phone, email, and social media networking sites. The platform enables managers to access the shared email ticket inbox and resolve cases on a unified interface.

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LoopUp logo

Premium remote meeting solution

LoopUp simplifies global Microsoft Teams telephony for multinationals, providing phone numbers and cloud PSTN replacement in 100+ countries. A single, fully managed solution replaces multiple carriers, covering design, deployment, and support worldwide.

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SparkTG VCC logo

Top Contact Center solution that ensures your business grows

SparkTG VCC is a cloud-based contact center solution that provides businesses with tools to improve customer service processes and convert leads on a centralized platform. Supervisors can use the dashboard to generate reports and manage call recordings to boost agents' overall productivity.

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wolkvox logo

Communication management system for contact centers with AI

Set up a call center with customized IVRs, agents with up to 10 simultaneous interactions, access to analytics and call recording.

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Dialfire logo

Cloud-based outbound call center software

Dialfire is a cloud-based outbound call center software which enables users to turn their browser into a complete outbound call center with a preview and predictive dialer and call blending tools. Dialfire also supports custom forms, multi-step campaigns with automated workflows, and more.

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55PBX logo

Virtual PBX solution to boost your team's productivity

55PBX is a Brazilian based Business Communications Platforms with Voip, Whatsapp, SMS and integrations with Support, Sales, Ecommerce that facilitates your team's communication with their customers.

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Ringba logo

Cloud-based inbound call tracking software

Ringba is a cloud-based call tracking software designed to help businesses manage call attribution, recording and routing, marketing campaign, customer service, and other operational processes on a centralized platform. Managers can allocate local and on-demand toll-free phone numbers.

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SiDial logo

Cloud-based data collection solution

SiDial is a cloud-based, secure, customizable data collection and tech assistant solution in live chat. Capabilities of the software include customer relationship management, outgoing and incoming call integration, a system dialer, real-time reporting of work campaign campaigns appointments lead outcomes as well as call recording and appointment management.

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QueueMetrics logo

Call center management software

Comprehensive call center monitoring software offering real-time analytics, customizable reporting, and a dedicated agent interface to optimize performance. ​

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Zoho Desk logo

Cloud-based help desk for all business sizes

With Zoho Desk, agents become more productive, managers become more impactful, and customers become more empowered. Hook up your customer service number with Zoho Desk, and make/receive calls in-app. Your traditional customer service telephony has been redesigned for the cloud.

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OXON logo

Cloud-based contact center management software

OXON is a cloud-based contact center management software designed to provide SMBs & enterprises with a single platform to manage & track customer communication

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Fullfree logo

Cloud-based no code CRM software

Businesses use Fullfree to manage customer relationships and gain valuable insights into how they can better market themselves.

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Callture logo

Virtual PBX software for small to medium businesses

Virtual PBX system turns your phone into an office phone system with multiple extensions and personalized voicemail. You can record customized greeting, have an operator extension and access to online management center. You will never install any hardware or have to deal with complicated software.

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Dialing Innovations Call Center Application Suite logo

Predictive dialer & call automation for call centers

Dialing Innovations’ Call Centre Application is a predictive dialer and automated outbound calling tool for call centers, designed to aid with call center operations by automating tasks such as lead prioritization, call distribution, call recording, answering machine detection, cost tracking & more

Read more about Dialing Innovations Call Center Application Suite

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Freshdesk logo

Cloud-based AI help desk for teams of all sizes

With an inbuilt phone system and an array of smart features, Freshdesk allows you to set up your very own call center on the cloud i...

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HubSpot Sales Hub logo

More selling. Less everything else.

One platform where your pipeline, your deals, and the work to move them forward all run from the same customer data. HubSpot Sales Hub helps reps focus on selling and gives leaders trusted reporting, insights, and recommendations. Start free.

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Vodia PBX logo

Cloud-based IP PBX for business communications

Vodia IP-PBX is a cloud-based business phone system that enables professional communication from office or remote locations. The platform supports mobile and desktop applications, VoIP phones, and features unified caller identification across devices. It includes Microsoft Teams integration, CRM connectivity with platforms like HubSpot and Salesforce, and multimedia messaging capabilities. The system offers multi-tenant architecture with a built-in session border controller and load balancer.

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CallMaker logo

Scopri i vantaggi del software per i call center CallMaker.

Con Callmaker tieni tutto il customer journey sotto controllo. Telefonia VoIP, messaggistica, email, presa appuntamenti integrata con Google e Outlokk su una sola piattaforma. Scopri i vantaggi oggi con un piano mese-per-mese partendo da una demo personale.

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Zoom Phone logo

Cloud-based business phone system

Zoom Phone is a cloud VoIP phone software designed for businesses of all sizes. With a streamlined administration interface and secure voice calls, Zoom Phone offers a flexible solution for remote workforces. It also features global coverage, virtual phone numbers, fixed VoIP, cloud PBX, multi-line phone systems, and a Zoom Phone API, among other functionalities.

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ActivTrak logo

Cloud-based platform for managing workforce intelligence

Optimize call center performance with ActivTrak. Get visibility into how agents work, improve customer interactions & boost productivity

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Contact Cloud logo

Omnichannel call center and business phone system

Contact Cloud is an omnichannel call center solution designed to help businesses capture leads, track calls, send or receive text messages, manage web forms, and streamline unified communications as a service (UCaaS) operations. Supervisors can route interactions based on agents' availability, queues, or location and analyze calls from email campaigns, print collateral, landing pages, TV advertisements, and other sources.

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