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Best Free Call Center Software

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Zoho Desk logo

Zoho Desk

4.5
(1.7K)

Cloud-based help desk platform

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Free
? Free - up to 3 users, forever! ? Standard - $14/agent/month ? Professional - $23/agent/month ? Enterprise - $40/agent/month A 15-day free trial is available.

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3CX logo

3CX

4.5
(255)

3CX communications system. Web & mobile apps (Android, iOS)

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Free
Pricing is based on the number of concurrent calls, including internal and external calls. The Standard edition is free for the first year.

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Pointel DCCM logo

Pointel DCCM

(0)

Deliver consistent CX even during dynamic conditions

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Free
Please contact Pointel for pricing details.

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LiveAgent logo

LiveAgent

4.7
(1.1K)

Great customer service starts with better help desk software

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Free
14-day free trial, no credit card required, no contracts. Subscription plans: Free: $0/agent/month Ticket: $15/agent/month Ticket + Chat: $29/agent/month All-inclusive: $49/agent/month Self-hosted licenses: Downloadable: $11,950 - 20 agents included, +$690 for each additional agent. Enterprise: $34,950 - 50+ agents.

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Dialfire logo

Dialfire

4.8
(10)

Cloud-based outbound call center software

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Free
Usage-based-only with no monthly seat prices. Basic: €15/month Advanced: €20/month Professional: €25/month Enterprise: €30/month

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DialerAI logo

DialerAI

(0)

Cloud callcenter for remote sales and customer communication

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Free
$199/month for 5 agents $399/month for 10 agents $999/month for 50 agents $1799/month for 100 agents

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Bitrix24 logo

Bitrix24

4.1
(511)

100% free CRM, collaboration and communication tool suite

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Free
A 30-day free trial is available, and a free plan for starter business tools, after which pricing is as follows: Cloud Basic: $39/mo Standard: $79/mo Professional: $159/mo On-premise Business: $2990 (one-time license) Enterprise: $24990 (one-time license)

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Dialing Innovations Call Center Application Suite logo

Dialing Innovations Call Center Application Suite

4.8
(14)

Predictive dialer & call automation for call centers

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Free
Contact Dialing Innovations for pricing information.

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ICTBroadcast logo

ICTBroadcast

4.0
(5)

Unified fax, SMS, email & voice communication platform

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Free
$199 for 2 channels $299 for 5 channels $399 for 10 channels $699 for 50 channels $999 for 100 channels $1599 for 200 channels $2999 for 500 channels For more details, contact ICT Innovations.

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Freshdesk logo

Freshdesk

4.5
(2.4K)

Online helpdesk system and customer service software

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Free
Freshdesk is priced per support agent per month, and has 4 different plans. Free- $0 (unlimited free agents) Growth- $18/agent/month billed monthly or $15/agent/month billed yearly Pro- $47/agent/month billed monthly or $39/agent/month billed yearly Enterprice- $83/agent/month billed monthly or $69/agent/month billed yearly

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Yonyx logo

Yonyx

4.8
(127)

Decision tree driven Interactive guides for customer service

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Free
http://corp.yonyx.com/pricing

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Acefone logo

Acefone

4.7
(64)

VoIP Phone Service trusted by modern businesses

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Free
Acefone is offered across two pricing plans, outlined below. A free trial is offered. Basic: $9.99/user/month Premium: $17.99/user/month

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wolkvox logo

wolkvox

4.6
(56)

Communication management system for contact centers

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Free
Contact Microsyslabs for pricing details.

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Ring4 logo

Ring4

4.5
(15)

Second phone number app for texting and calling

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Free
Contact Ring4 for more details

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assist365 - AI-powered Virtual Assistant logo

assist365 - AI-powered Virtual Assistant

5.0
(1)

Listen to the "Real Voice of Customer" with assist365

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Free
Gnani follows a SaaS-based approach with a usage-driven commercial model. We also provide an option for the customer to structure the commercial model based on success/KPIs depending on the use case. The solutions on offer are industry agnostic, but some of our focus areas are industries like Banking, Financial Services, Insurance, Automobile, e-commerce, EdTech, Retail. We also work with System Integrators to license our products to their customers. Drop-in your request at hello@gnani.ai for a Demo

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RapportCMS logo

RapportCMS

(0)

Complete Call Center Solution

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Free
Please contact Unity4 for pricing details.

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Zoho Voice logo

Zoho Voice

(0)

Cloud-based business phone for SMB sales and support teams

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Free
Business Phone Edition: 1. Solo - Free (call charges applicable) 2. Team - $100/month for 10 users (1000 free outgoing mins, unlimited free incoming) 3. Office - $300/month for 30 users (2000 free outgoing mins, unlimited free incoming) 4. Corporate - $1000/month for 100 users (5000 free outgoing mins, unlimited free incoming) Enterprise Telephony Edition: 1. Basic - $34/user/month 2. Standard(Zoho friendly) - $49/month for 1 Admin and 10 Zoho agents (Imported from CRM, Desk, Recruit, or Bigin)

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Webex logo

Webex

4.4
(6.1K)

One app for everything. And everyone.

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Free
Basic Plan: $0/mo - HD meetings with up to 100 people, screen sharing, and a personal room. Meet Plan: $13.50/mo - Premium meeting features HD meetings with up to 200 people, screen sharing, recordings, breakout rooms, & more. Meet + Call Plan: $25/mo - HD meetings with up to 200 people, screen sharing, recordings, breakout rooms, & more. A cloud-based phone number for each license, phone menus, extensions, & more. Contact Webex at https://www.webex.com/contact-sales.html for more information on pricing, and for custom enterprise plans.

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VICIdial logo

VICIdial

4.7
(252)

Open source call center software with predictive dialer

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Free
Software is free, while the hosted service (VICIhost) is available at several price points including the following examples: $1,000 initial server provisioning fee (also includes 1st month of hosting) $500 server provisioning fee for each additional server (includes 1st month of hosting) $400 per server per month hosting fee (after first month) plus cost of minutes. See website pricing for more detailed breakdown of current costings.

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CallHippo logo

CallHippo

4.2
(329)

Cloud Based phone system for sales, support & growing teams

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Free
Bronze plan: $14 per user per month Silver plan: $24 per user per month Platinum plan: $35 per user per month

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Agile CRM logo

Agile CRM

4.1
(427)

Sales and marketing CRM for growing businesses

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Free
FREE (10 Users) Starter: $14.99/month ($.99/month paid annually or $8.99/month paid each 2 years) Regular: $49.99/month ($39.99/month paid annually or $29.99/month paid each 2 years) Enterprise: $79.99/month ($64.99/month paid annually or $47.99/month paid each 2 years)

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Vonage Business Communications logo

Vonage Business Communications

4.1
(242)

Cloud-based business VoIP phone service

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Free
Starting at $14.99 per line per month, plus $0.03/minute for outbound calls. Metered extension: $14.99 per line per month, plus $0.03 per minute Virtual extension: $14.99 per line per month, including a direct dial number which forward to employee's mobile phone Unlimited extension: $39.99 per line per month, unlimited monthly calls throughout the continental U.S. and Canada; multi-line discounts may apply.

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Lifesize logo

Lifesize

4.4
(84)

Video, audio & web conferencing platform

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Free
Free: 6 months free Standard: $16.95/host/month starting at 1 host Plus: $14.95/host/month with a minimum of 15 hosts Enterprise: $12.95/host/month with a minimum of 50 hosts Contact Lifesize directly for detailed pricing information.

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Bria logo

Bria

4.3
(92)

VoIP communication and collaboration management solution

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Free
Bria offers annual pricing plans • Bria Solo free - $0 • Bria Solo - $2.95/user/month • Bria Team Standard - $4.95 /user/month • Bria Team Pro - $9.95 /user/month

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Channels logo

Channels

4.8
(36)

Power up your customer service

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Free
Channels offers a seven day free trial, with no credit card required. Once the trial ends you'll be able to choose one of three plans: - FREE plan, where you'll get a bunch of features and 3 users - PLUS, which costs $29/monthly ($24 annually), which already includes 3 users. Additional one costs $10/monthly ($8 annually) - ADVANCED, which costs $75/monthly ($62) and already included 5 users. Additional one costs $20 ($16 annually)

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