Free Call Center Software

Best Top 10 List with Online/Web Based Reviews
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25 apps

Call Center Application   

14
Predictive dialer & call automation for call centers
Free
Contact Dialing Innovations for pricing information. Read more about Call Center Application
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Freshcaller   

17
71 pts
Modern Phone System for customer support & sales
Free
Sprout - Free Blossom - $15 per agent per month (paid yearly) and $19 per agent per month (paid monthly) Garden -… Read more about Freshcaller $29 per agent per month (paid yearly) and $39 per agent per month (paid monthly) Estate - $45 per agent per month (paid yearly) and $59 per agent per month (paid monthly) Forest - $69 per agent per month (paid yearly) and $99 per agent per month (paid monthly)
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Modern Phone System for customer support & sales
Free
Sprout - Free Blossom - $15 per agent per month (paid yearly) and $19 per agent per month (paid monthly) Garden -… Read more about Freshcaller $29 per agent per month (paid yearly) and $39 per agent per month (paid monthly) Estate - $45 per agent per month (paid yearly) and $59 per agent per month (paid monthly) Forest - $69 per agent per month (paid yearly) and $99 per agent per month (paid monthly)
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User.com   

20
The engine of growth. An all in one solution for user data.
Free
User.com has a completely flexible pricing. You are able to choose the features you actually need. The exact price is cal… Read more about User.comculated based on the number of contacts you have in your database and the features you choose.
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The engine of growth. An all in one solution for user data.
Free
User.com has a completely flexible pricing. You are able to choose the features you actually need. The exact price is cal… Read more about User.comculated based on the number of contacts you have in your database and the features you choose.
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Fenero   

24
Revolutionary blockchain-powered contact center software
Free
$1.75/month for a local DID $2.00/month for a toll-free DID $0.02/minute for inbound & outbound calls (USA/CAN) $0.02/ses… Read more about Fenerosion for live customer chats $0.10/GB of screen recording storage No monthly subscription fee.
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Revolutionary blockchain-powered contact center software
Free
$1.75/month for a local DID $2.00/month for a toll-free DID $0.02/minute for inbound & outbound calls (USA/CAN) $0.02/ses… Read more about Fenerosion for live customer chats $0.10/GB of screen recording storage No monthly subscription fee.
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VICIdial   

243
Open source call center software with predictive dialer
Free
Software is free, while the hosted service (VICIhost) is available at several price points including the following exampl… Read more about VICIdiales: $1,000 initial server provisioning fee (also includes 1st month of hosting) $500 server provisioning fee for each additional server (includes 1st month of hosting) $400 per server per month hosting fee (after first month) plus cost of minutes. See website pricing for more detailed breakdown of current costings.
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Open source call center software with predictive dialer
Free
Software is free, while the hosted service (VICIhost) is available at several price points including the following exampl… Read more about VICIdiales: $1,000 initial server provisioning fee (also includes 1st month of hosting) $500 server provisioning fee for each additional server (includes 1st month of hosting) $400 per server per month hosting fee (after first month) plus cost of minutes. See website pricing for more detailed breakdown of current costings.
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3CX   

216
62 pts
Hosted PBX with CRM integration and mobile apps
Free
30-day free trial, no credit card required. Pricing is based on the number of simultaneous internal and external calls… Read more about 3CX made, with support for an unlimited number of extensions.
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3CX

62 pts
Hosted PBX with CRM integration and mobile apps
Free
30-day free trial, no credit card required. Pricing is based on the number of simultaneous internal and external calls… Read more about 3CX made, with support for an unlimited number of extensions.
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Bria   

0
VoIP communication and collaboration management solution
Free
Bria offers annual pricing plans • Bria Solo free - $0 • Bria Solo - $2.95/user/month • Bria Team Standard - $4.95 /us… Read more about Briaer/month • Bria Team Pro - $9.95 /user/month
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VoIP communication and collaboration management solution
Free
Bria offers annual pricing plans • Bria Solo free - $0 • Bria Solo - $2.95/user/month • Bria Team Standard - $4.95 /us… Read more about Briaer/month • Bria Team Pro - $9.95 /user/month
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Bitrix24   

416
85 pts
100% free CRM, collaboration and communication tool suite
Free
A 30-day free trial is available, and a free plan for starter business tools, after which pricing is as follows: Speci… Read more about Bitrix24al Plans: Start+: $24/month for 2 users CRM+: $69/month for 6 users Project+: $69/month for 24 users Business Plans: Standard: $99/month Professional: $199/month
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100% free CRM, collaboration and communication tool suite
Free
A 30-day free trial is available, and a free plan for starter business tools, after which pricing is as follows: Speci… Read more about Bitrix24al Plans: Start+: $24/month for 2 users CRM+: $69/month for 6 users Project+: $69/month for 24 users Business Plans: Standard: $99/month Professional: $199/month
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Agile CRM   

387
Sales and marketing CRM for growing businesses
Free
FREE (10 Users) Starter: $14.99/month ($.99/month paid annually or $8.99/month paid each 2 years) Regular: $49.99/month… Read more about Agile CRM($39.99/month paid annually or $29.99/month paid each 2 years) Enterprise: $79.99/month ($64.99/month paid annually or $47.99/month paid each 2 years)
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Sales and marketing CRM for growing businesses
Free
FREE (10 Users) Starter: $14.99/month ($.99/month paid annually or $8.99/month paid each 2 years) Regular: $49.99/month… Read more about Agile CRM($39.99/month paid annually or $29.99/month paid each 2 years) Enterprise: $79.99/month ($64.99/month paid annually or $47.99/month paid each 2 years)
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LiveAgent   

912
Great customer service starts with better help desk software
Free
14-day free trial, no credit card required. Subscription plans: Free: $0/agent/month Ticket: $15/agent/month Ticket… Read more about LiveAgent + Chat: $29/agent/month All-inclusive: $39/agent/month Self-hosted licenses: Downloadable: $11,950 - 20 agents included, +$690 for each additional agent. Enterprise: $34,950 - 50+ agents.
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Great customer service starts with better help desk software
Free
14-day free trial, no credit card required. Subscription plans: Free: $0/agent/month Ticket: $15/agent/month Ticket… Read more about LiveAgent + Chat: $29/agent/month All-inclusive: $39/agent/month Self-hosted licenses: Downloadable: $11,950 - 20 agents included, +$690 for each additional agent. Enterprise: $34,950 - 50+ agents.
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Freshdesk  

2,174
Online helpdesk system and customer service software
Free
Freshdesk is priced per support agent per month, and has 5 different plans. Sprout - $0 (unlimited free agents) Blo… Read more about Freshdeskssom - $19/agent/month billed monthly or $15/agent/month billed yearly Garden - $45/agent/month billed monthly or $35/agent/month billed yearly Estate - $69/agent/month billed monthly or $49/agent/month billed yearly Forest - $125/agent/month billed monthly or $99/agent/month billed yearly
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Online helpdesk system and customer service software
Free
Freshdesk is priced per support agent per month, and has 5 different plans. Sprout - $0 (unlimited free agents) Blo… Read more about Freshdeskssom - $19/agent/month billed monthly or $15/agent/month billed yearly Garden - $45/agent/month billed monthly or $35/agent/month billed yearly Estate - $69/agent/month billed monthly or $49/agent/month billed yearly Forest - $125/agent/month billed monthly or $99/agent/month billed yearly
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QwikDial  

7
Predictive Dialing solution for ARM system integration
Free
No setup fees, with pricing based on call volume . Read more about QwikDial
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Zoho Desk  

1,604
Cloud-based help desk platform
Free
● Free - up to 3 users, forever! ● Standard - $12/agent/month ● Professional - $20/agent/month ● Enterprise - $35/agen… Read more about Zoho Deskt/month
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Cloud-based help desk platform
Free
● Free - up to 3 users, forever! ● Standard - $12/agent/month ● Professional - $20/agent/month ● Enterprise - $35/agen… Read more about Zoho Deskt/month
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SysAid  

212
Powerful Service Desk and Simple to Use, Modular ITSM Tool
Free
SysAid offers various editions: SysAid Help Desk, SysAid ITSM, SysAid ITSM Enterprise, SysAid Education, and SysAid MSP.… Read more about SysAidSysAid Help Desk offers easy and efficient IT support including a powerful ticket management tool, IT asset management, self-service, mobile device management, chat, password reset, mobile apps, and industry benchmarking. SysAid ITSM is an effective ITIL-aligned solution including all Help Desk capabilities plus core ITIL capabilities such as problem and change management.
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Powerful Service Desk and Simple to Use, Modular ITSM Tool
Free
SysAid offers various editions: SysAid Help Desk, SysAid ITSM, SysAid ITSM Enterprise, SysAid Education, and SysAid MSP.… Read more about SysAidSysAid Help Desk offers easy and efficient IT support including a powerful ticket management tool, IT asset management, self-service, mobile device management, chat, password reset, mobile apps, and industry benchmarking. SysAid ITSM is an effective ITIL-aligned solution including all Help Desk capabilities plus core ITIL capabilities such as problem and change management.
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Vonage Business  

211
70 pts
Cloud-based business VoIP phone service
Free
Starting at $14.99 per line per month, plus $0.03/minute for outbound calls. Metered extension: $14.99 per line per mo… Read more about Vonage Businessnth, plus $0.03 per minute Virtual extension: $14.99 per line per month, including a direct dial number which forward to employee's mobile phone Unlimited extension: $39.99 per line per month, unlimited monthly calls throughout the continental U.S. and Canada; multi-line discounts may apply.
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Cloud-based business VoIP phone service
Free
Starting at $14.99 per line per month, plus $0.03/minute for outbound calls. Metered extension: $14.99 per line per mo… Read more about Vonage Businessnth, plus $0.03 per minute Virtual extension: $14.99 per line per month, including a direct dial number which forward to employee's mobile phone Unlimited extension: $39.99 per line per month, unlimited monthly calls throughout the continental U.S. and Canada; multi-line discounts may apply.
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CallHippo  

83
Virtual phone system for sales, marketing & support teams
Free
Free for up to 2 users Silver plan: $15 per user per month Platinum plan: $40 per user per month. Read more about CallHippo
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Virtual phone system for sales, marketing & support teams
Free
Free for up to 2 users Silver plan: $15 per user per month Platinum plan: $40 per user per month. Read more about CallHippo
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CallHub  

66
Predictive Call Center, Voice and Text Broadcasting app
Free
CallHub does not charge a subscription fee. You only pay for the calls and text messages you make. Inbound and outbound… Read more about CallHubvoice and SMS campaigns vary in price. CallHub is available in 200+ countries. See complete pricing: https://callhub.io/pricing/ Voice Rates (United States) Outbound calls: USD 0.014 Inbound calls: USD 0.012 SMS Rates (United States) Per-message sent: USD 0.016 Per-message received: USD 0.012 Buy local numbers at USD 2 per month. Rates are for billing increment of 30 seconds.
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Predictive Call Center, Voice and Text Broadcasting app
Free
CallHub does not charge a subscription fee. You only pay for the calls and text messages you make. Inbound and outbound… Read more about CallHubvoice and SMS campaigns vary in price. CallHub is available in 200+ countries. See complete pricing: https://callhub.io/pricing/ Voice Rates (United States) Outbound calls: USD 0.014 Inbound calls: USD 0.012 SMS Rates (United States) Per-message sent: USD 0.016 Per-message received: USD 0.012 Buy local numbers at USD 2 per month. Rates are for billing increment of 30 seconds.
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CallFire  

20
Telephony and call center app
Free
LITE $99 /month 2500 minutes/texts STARTUP $199 /month 5500 minutes/texts PRO $599 /month 20000 minutes/texts… Read more about CallFire Pay as You Go: 5 cent per minute/ text
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Telephony and call center app
Free
LITE $99 /month 2500 minutes/texts STARTUP $199 /month 5500 minutes/texts PRO $599 /month 20000 minutes/texts… Read more about CallFire Pay as You Go: 5 cent per minute/ text
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Vodia PBX  

15
Call Center, Telephony, VoIP
Free
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Helpshift  

26
Digital customer service platform and ticketing system
Free
Helpshift's pricing model is based off of completed customer service interactions -- meaning you only pay for the issues… Read more about Helpshiftthat you resolve with Helpshift. Agents are completely free!
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Digital customer service platform and ticketing system
Free
Helpshift's pricing model is based off of completed customer service interactions -- meaning you only pay for the issues… Read more about Helpshiftthat you resolve with Helpshift. Agents are completely free!
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8x8 Contact Center  

16
One solution for every customer interaction.
Free
Standard: $0 per user/month. +0.04¢/min Pro: $50 per user/month. +2,000 mins Ultimate: $75 per user/month. +5,000 mins… Read more about 8x8 Contact Center
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One solution for every customer interaction.
Free
Standard: $0 per user/month. +0.04¢/min Pro: $50 per user/month. +2,000 mins Ultimate: $75 per user/month. +5,000 mins… Read more about 8x8 Contact Center
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Focus Contact Center  

4
Call & Contact Center Software Focus Contact Center
Free
Pricing is based on the number of active users. Contact Focus Telecom for more information. Read more about Focus Contact Center
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Call & Contact Center Software Focus Contact Center
Free
Pricing is based on the number of active users. Contact Focus Telecom for more information. Read more about Focus Contact Center
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simplyCT  

4
Virtual Call Center Software
Free
Prices from as Low as $80/mo. per Agent Getapp Promo - 1st Agent Free. Read more about simplyCT
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Virtual Call Center Software
Free
Prices from as Low as $80/mo. per Agent Getapp Promo - 1st Agent Free. Read more about simplyCT
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CallBlitzer  

4
Voice broadcasting platform for political campaigns & more
Free
Contact CallBlitzer directly for pricing information. Read more about CallBlitzer
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Cingo  

0
Omni-channel customer service platform
Free
Users can pay per expert or per request. Pricing per expert: $50 per expert/month for up to 10 experts $48 per expert/m… Read more about Cingoonth for 10-99 experts $45 per expert/month for 100+ experts Pricing per request: $0.10/request for 100-1K requests $0.08/request for 1K-50K requests $0.05/request for 50K+ requests Cingo is free for Non-profits.
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Omni-channel customer service platform
Free
Users can pay per expert or per request. Pricing per expert: $50 per expert/month for up to 10 experts $48 per expert/m… Read more about Cingoonth for 10-99 experts $45 per expert/month for 100+ experts Pricing per request: $0.10/request for 100-1K requests $0.08/request for 1K-50K requests $0.05/request for 50K+ requests Cingo is free for Non-profits.
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