Qualtrics CustomerXM is a customer experience management platform that helps businesses collect feedback from across multiple channels and improve the customer journey. Key features include personalized consumer insights, trend analysis, digital reputation management, and behavior-based predictions.
Twilio brings a powerful API for phone services enabling companies to make and receive phone calls, and send and receive text messages. It allows programmers to easily integrate various communication methods and to use existing web development skills and codes to solve communication problems.
Upgrade your call center with RingCentral Contact Center. Meet your customers on their preferred channel, monitor agent performance, and delve into real-time analytics to provide better customer service.
Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers world-wide. Powered by Practical AI, Five9 enables agents to provide customer experiences across phone, email, chat, mobile, social and more
3CX is an all-in-one call center solution to communicate with customers via voice, video & chat. Offers advanced queue strategies set to individuals or groups. Integrates with various CRMs & MS 365. Includes call recordings & reports. One interface to answer customer live chat, FB messages & SMS.
Operating a high performance contact center has never been easier with our products that focus on contact center management. From accurately forecasting workloads to monitoring agents’ performance and tracking key metrics with real-time reporting, we help you deliver exceptional customer experiences
Nextiva is transforming the way businesses communicate. Nextiva is a communications platform providing businesses with big-business phone features at a small-business price and it offers ease of use, manageability, scalability, reliability, and enterprise-class functionality.
GoToConnect combines the power and reliability of Jive's cloud VoIP phone systems with GoToMeeting's web, audio and video conferencing into one simple, reliable and flexible solution. Users can meet, talk, chat, text and collaborate seamlessly via web browser, desktop application, or desk phone.
LiveAgent is a comprehensive inbound call center solution that allows businesses to manage customer inquiries and support requests via phone, live chat, and social media. It enables agents to easily route and respond to inquiries.
Start with a 14-Day free trial, no credit card needed, no contracts.
Dextr is a contact center as a service (CCaaS) solution by Amazon Connect that combines a full-featured agent call control and supervisor interface with a library of cloud services. The solution leverages Amazon Connect and the Amazon eco-system to drive contact center as a service solutions.
Power your business communications using Voice, Video, and SMS by VirtualPBX***** VirtualPBX is a award-winning business phone system provider that gives all types of organizations enterprise-grade capability at only a fraction of the cost.
ClarityTel is a voice over internet protocol (VoIP) solution that helps businesses manage communication with external and internal stakeholders via online phone, virtual fax & SIP trunking. The voicemail functionality lets users receive email notifications for incoming voicemail & fax messages.
Blended Call Center
Campaign Specific Caller ID
Inbound Call Center
Interactive Voice Response (IVR)
Outbound Call Center
Better sales, made simple. Kixie is the sales engagement platform that boosts sales team performance with ultra-reliable, easily-automated calling & texting. Supercharge your CRM into an automated sales machine with an intelligent autodialer, seamless CRM integration, and Enterprise Contact Center.
Dialing Innovations’ Call Centre Application is a predictive dialer and automated outbound calling tool for call centers, designed to aid with call center operations by automating tasks such as lead prioritization, call distribution, call recording, answering machine detection, cost tracking & more