App comparison
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31 software options
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Features
SMS Messaging(16)
Customer Database(16)
API(28)
Text to Speech(10)
Workflow Management(17)
Access Controls/Permissions(19)
Activity Dashboard(22)
Activity Tracking(22)
Agent Interface(7)
Alerts/Escalation(20)
Alerts/Notifications(23)
Answering Machine Detection(6)
Appointment Management(9)
Archiving & Retention(14)
Auto-Dialer(13)
Auto-Responders(11)
Automated Routing(19)
Automatic Call Distribution(24)
Automatic Outbound Dialer(5)
Blended Call Center(21)
Calendar Management(6)
Call Center Management(29)
Call Conferencing(6)
Call Disposition(14)
Call List Management(10)
Call Logging(25)
Call Monitoring(25)
Call Queues(8)
Call Recording(27)
Call Reporting(17)
Call Routing(24)
Call Scheduling(7)
Call Screening(5)
Call Scripting(19)
Call Tagging(7)
Call Tracking(13)
Call Tracking Metrics(5)
Call Transfer(18)
Callback Scheduling(12)
Caller ID(19)
Campaign Management(19)
Chat/Messaging(21)
Chatbot(6)
Collaboration Tools(19)
Communication Management(15)
Computer Telephony Integration(21)
Contact Database(16)
Contact Management(24)
CRM(23)
Customer Experience Management(13)
Customer History(17)
Customer Segmentation(8)
Customizable Branding(13)
Customizable Fields(13)
Customizable Forms(12)
Customizable Reports(17)
Customizable Templates(11)
Dashboard(12)
Data Import/Export(20)
Document Storage(8)
Drag & Drop(8)
Email Management(14)
Email Templates(9)
Engagement Tracking(8)
Event Triggered Actions(15)
Feedback Management(12)
File Sharing(8)
File Transfer(13)
Inbound Call Center(21)
Interaction Tracking(20)
IVR/Voice Recognition(23)
Knowledge Base Management(14)
Lead Capture(8)
Lead Management(13)
List Management(9)
Live Chat(19)
Manual Dialer(22)
Mobile Access(17)
Monitoring(22)
Multi-Campaign(6)
Multi-Channel Communication(22)
Multi-Channel Data Collection(7)
Multi-Channel Management(9)
Multi-Language(10)
Multiple Scripts(10)
Multiple User Accounts(12)
On-Demand Recording(14)
Outbound Call Center(23)
PBX(6)
Performance Management(10)
Performance Metrics(18)
Phone Key Input(9)
Power Dialer(6)
Predictive Dialer(13)
Preview Dialer(6)
Prioritization(10)
Progressive Dialer(14)
Queue Management(25)
Real Time Analytics(19)
Real Time Data(17)
Real Time Monitoring(20)
Real Time Notifications(13)
Real Time Reporting(15)
Real Time Updates(7)
Real-Time Chat(11)
Recording(8)
Remote Access/Control(12)
Reporting & Statistics(26)
Reporting/Analytics(31)
Role-Based Permissions(9)
Search/Filter(11)
Self Service Portal(11)
Sentiment Analysis(10)
Single Sign On(6)
SIP Trunking(10)
Social Media Integration(14)
Support Ticket Management(12)
Survey/Poll Management(10)
Surveys & Feedback(13)
Tagging(12)
Task Management(8)
Template Management(9)
Third Party Integrations(25)
Unified Communications(6)
Video Conferencing(6)
Virtual Assistant(7)
Virtual Call Center(6)
Voice Customization(9)
Voice Mail(20)
VoIP(15)
VoIP Connection(16)
Integrated with
Shopify
Salesforce Sales Cloud(16)
WordPress(9)
Jira(4)
123FormBuilder(1)
3CX(3)
ActiveCampaign(9)
Adobe Commerce(16)
Agile CRM(4)
Aircall(4)
Amazon Connect(4)
APIANT(3)
Asana(4)
Asterisk(1)
AVOXI(4)
Balto(2)
BigCommerce(10)
Bitium(2)
Bitrix24(2)
Box(2)
Bullhorn ATS & CRM(1)
Campaign Monitor(5)
Capsule(4)
Capturi(2)
Chattermill(5)
Cognito Forms(3)
Constant Contact(4)
Customer Thermometer(4)
Cyclr(4)
Cyfe(3)
daisee(2)
Domo(2)
Dropbox Business(3)
Drupal(5)
Eloquant(1)
EngageBay CRM(3)
EvaluAgent(6)
ExecVision(2)
Five9(5)
Forethought(3)
Freshdesk(8)
Freshsales(5)
Freshworks Customer Service Suite(2)
Front(5)
Geckoboard(4)
Genesys Cloud CX(2)
Gmail(8)
Gong.io(4)
Google Ads(2)
Google Analytics 360(8)
Google Calendar(4)
Google Contacts(4)
Google Data Studio(3)
Google Drive(4)
Google Forms(6)
Google Sheets(3)
Google Workspace(3)
Help Scout(5)
Highrise(5)
HubSpot CMS Hub(3)
HubSpot CRM(15)
HubSpot Marketing Hub(7)
HubSpot Service Hub(2)
Insightly(7)
Instagram(4)
Intercom(9)
Keap(8)
Klaus(7)
Klaviyo(5)
Klipfolio(3)
Kommo(4)
Kustomer(5)
Kylas Sales CRM(2)
Lead Gen & CRM (formerly SharpSpring)(7)
LeadMaster(5)
LeadSquared(5)
LiveAgent(4)
LiveChat(4)
MaestroQA(6)
Mailchimp(10)
Make(6)
Marketo Engage(4)
Medallia Agent Connect(5)
Meta for Business(10)
Microsoft Azure(1)
Microsoft Excel(2)
Microsoft Outlook(1)
Microsoft Power BI(2)
Microsoft Teams(5)
monday.com(5)
NetSuite(1)
NICE CXone(1)
Nicereply(8)
Nimble(4)
noCRM.io(2)
Observe.AI(4)
Operations Hub(4)
Outreach(2)
Pipedrive(16)
Plantt(4)
Playvox(7)
Plecto(5)
Podio(4)
PrestaShop(5)
QuickBooks Online Advanced(3)
RingCentral Contact Center(4)
Rippling(4)
RudderStack(5)
Salesforce Platform(5)
Salesforce Service Cloud(5)
Salesmate(2)
Segment(5)
ServiceNow Customer Service Management(2)
Shelf(3)
Simplesat(4)
Slack(16)
Stripe(5)
SugarCRM(9)
Talkdesk(5)
Textline(4)
Toky(5)
Tray.io(4)
Trello(5)
Twilio(9)
Twitter/X(7)
Unbounce(4)
Vtiger CRM(4)
WhatsApp(7)
WooCommerce(5)
Workato(3)
Zapier(16)
Zendesk Sell(4)
Zendesk Suite(18)
Zluri(4)
Zoho CRM(13)
Zoho Desk(2)
Zoho Flow(3)
Pricing model
Free(9)
Open Source(0)
Free Trial(26)
One Time License(1)
Subscription(28)
Devices supported
Mac(15)
iPad(15)
Android(20)
Linux(11)
Web-based(31)
iPhone(19)
Windows(16)
Organization types
Small Business(30)
Non Profit(20)
Large Enterprises(29)
Public Administrations(17)
Freelancers(9)
Mid Size Business(30)
User rating
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Personalize your search
Any industry
Any business size
5
218
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107
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1
25
Phone system for support and sales teams
Read more about Aircall
2K
1.2K
294
60
44
Service-first CRM company that builds support & sales tools
Read more about Zendesk Suite
1.1K
376
41
6
Great customer service starts with better help desk software
Read more about LiveAgent
229
21
11
8
Ultra-reliable, easily-automated calling & texting for sales
Read more about Kixie PowerCall
1.8K
150
29
16
Online helpdesk system and customer service software
Read more about Freshdesk
449
216
35
7
The world's leading cloud-based contact center software.
Read more about Talkdesk
230
147
28
Sales and marketing CRM for growing businesses
Read more about Agile CRM
175
52
15
Cloud-based call center software for sales and support teams
Read more about CloudTalk
102
17
0
Gladly is a Cloud-based customer service platform
Read more about Gladly
93
10
All-in-one predictive dialer & inbound call center solution
Read more about CallTools
75
The Only All-in-One Call Tracking & Contact Center Solution
Read more about CallTrackingMetrics
43
Hosted business phone system and call center solution
Read more about AVOXI
27
9
Virtual phone system for business sales and customer support
Read more about Toky
Power up your customer service
Read more about Channels
Call center management software
Read more about FocalScope
36
Social media management, analytics & strategy planning.
Read more about Sprinklr
20
Full-stack customer engagement platform-CPaaS, CCaaS,Chat AI
Read more about Exotel
The engine of growth. An all in one solution for user data.
Read more about User.com
22
14
Modern Customer Service Software For Customer-First Brands
Read more about Kustomer
Trusted VoIP for any office, anywhere.
Read more about VirtualPBX
13
Call center software in the cloud
Read more about Nectar Desk
Conversational Customer Service Software
Read more about Dixa
Computer Telephony Integration
Read more about Doocti
Outbound sales campaign & calling platform
Read more about Upcall
Call & Contact Center Software Focus Contact Center
Read more about Focus Contact Center
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