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Top Rated Call Center Software with Free trial

Last updated: August 2026

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232 software options

Zendesk Suite logo

AI powered customer service across all channels

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Zendesk is the leading cloud-based help desk software built with support agents in mind. All your customer interactions are in a single, dynamic interface with features like web widgets, pre-defined ticket responses, and full customer history.

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Ringover logo

100% cloud phone for startups and SMEs

Set up your call centre online in just a few clicks. No need for technical expertise to deploy a high-performing call centre for your business. Configure everything online. Be up and running in minutes.

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Glassix logo

One inbox, countless smiles

Glassix is the AI-powered unified messaging platform that keeps your customer conversations connected across any digital channel - Instant messaging apps and SMS text, email conversations, live chat on your website or app, and social media messages. Powered by GPT-4.

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XCALLY logo

Omnichannel contact center management

XCALLY provides all the tools to manage interaction with your customers, coming from several channels: email, SMS, web chat, phone calls, social media and messaging apps. Furthermore you have fundamental modules like Dialer, IVR Designer and a lite CRM.

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Shelf logo

Cloud-based knowledge management solution

The Shelf modern knowledge management platform helps businesses thrive with on-demand answers to the questions that block customer and employee success.

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PhoneBurner logo

Power dialer & outbound sales acceleration software for SMBs

PhoneBurner is an OUTBOUND CALL CENTER platform and power dialer. Try us FREE without a credit card, and reach 4x more contacts with nothing to install.

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VICIdial logo

Open source call center software with predictive dialer

Multi-channel Contact center with Chat, Email, CRM and inbound/outbound call handling

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Bright Pattern logo

Cloud Contact Center Software with Embedded AI

Bright Pattern is the most effective cloud contact center software which helps businesses to simplify omnichannel service.

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Voiptime Cloud logo

Great contact center software for SMB and Enterprises

Connect with your customers across all communication channels (voice, web chat, SMS, email) and control all customer interactions with the Voiptime Cloud contact center platform. Enjoy the capabilities of Voiptime Cloud software trusted by 1000+ companies!

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AVOXI logo

Hosted business phone system and call center solution

AVOXI is a cloud-based global voice and contact center solution that helps enterprises streamline customer service processes. With its interactive voice response (IVR) module, managers can configure the user interface and automatically route incoming calls to specific agents.

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XM for Customer Experience logo

Customer experience management (CXM) platform

Qualtrics CustomerXM is a customer experience management platform that helps businesses collect feedback from across multiple channels and improve the customer journey. Key features include personalized consumer insights, trend analysis, digital reputation management, and behavior-based predictions.

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FocalScope logo

Call center management software

FocalScope is a call center management software designed to help businesses connect agents with customers through live chat, phone, email, and social media networking sites. The platform enables managers to access the shared email ticket inbox and resolve cases on a unified interface.

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LogMeIn Rescue logo

Enterprise remote support. Secure, fast, always reliable.

Quality enterprise remote support software: secure, reliable, and AI-powered for IT and customer support teams.

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LoopUp logo

Premium remote meeting solution

LoopUp simplifies global Microsoft Teams telephony for multinationals, providing phone numbers and cloud PSTN replacement in 100+ countries. A single, fully managed solution replaces multiple carriers, covering design, deployment, and support worldwide.

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CDR Call Reporting for Cisco logo

Unified Communication Solution

Variphy is a unified communications reporting solution for Cisco Call Data Record (CDR) and Call Analytics. Variphy provides real-time analytics, reporting, time range selection with accurate data, graphs and tables to help network managers improve call center performance.

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Dialshree logo

Cloud-based contact center solution

DialShree is a cloud-based software designed to help businesses manage customer interactions. It can be deployed on any web server or cloud platform and can be used to manage interactions across multiple channels.

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Channels logo

Power up your customer service

Calling software tailored to Contact Center. Use features such as Auto Dialer, Call Monitoring and Call recordings to improve your performance. Plus, it takes less than 5 minutes to get started with CrazyCall so new agents can start calling right away!

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MAXvoice logo

Communication tool that connects teams via voice calling

MAXvoice is a cloud-based communication platform that lets businesses use voice calling and group chat to connect with customers, partners, vendors, support resources, and co-workers across multiple locations.

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Kavkom logo

Predictive dialer and telephony software for telemarketers

Kavkom Predictive Dialer is designed to help businesses automate dialing and routing of calls to live agents. The application enables supervisors to manage and optimize prospecting, sales, and recruitment campaigns, track the productivity of agents, and provide access to specific agents to view information about leads or campaigns.

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VirtualPBX logo

One simple plan. Everything included.

VirtualPBX is radically simple: one plan, no contracts, at just $15/user/mo, plus real U.S.-based expert support—not a runaround.

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HoduCC logo

AI enabled HoduCC Contact center software for Enterprises

AI enabled HoduCC is a contact center software designed to help businesses resolve clients’ issues and automate customer interactions through various communication channels including voice or video calls, emails, SMS, chats, and social media platforms.

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wolkvox logo

Communication management system for contact centers with AI

Set up a call center with customized IVRs, agents with up to 10 simultaneous interactions, access to analytics and call recording.

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VoIPstudio logo

VoIPstudio: the no-hassle VoIP phone service for business

High-quality Cloud PBX service with full Call Center capabilities. Enhance your sales and customer support teams' productivity while improving customer satisfaction. +40 features: Call Routing, CTI Integrations, Call Logging, Call Recording, IVR, ACD Queue Management, and Wallboard. 24/7 support.

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Convoso logo

AI virtual agent for call center automation

Dramatically increase contact and lead conversion rates with Convoso's omnichannel contact center software.

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Dialfire logo

Cloud-based outbound call center software

Dialfire is a cloud-based outbound call center software which enables users to turn their browser into a complete outbound call center with a preview and predictive dialer and call blending tools. Dialfire also supports custom forms, multi-step campaigns with automated workflows, and more.

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