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78 software options
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Features
SMS Messaging(36)
Customer Database(30)
API(67)
Text to Speech(37)
Workflow Management(39)
Access Controls/Permissions(36)
Activity Dashboard(56)
Activity Tracking(49)
Agent Interface(23)
Alerts/Escalation(50)
Alerts/Notifications(50)
Answering Machine Detection(14)
Appointment Management(16)
Archiving & Retention(32)
Auto-Dialer(47)
Auto-Responders(15)
Automated Routing(41)
Automatic Call Distribution(64)
Automatic Outbound Dialer(18)
Blended Call Center(53)
Call Center Management(73)
Call Conferencing(22)
Call Disposition(42)
Call List Management(43)
Call Logging(66)
Call Monitoring(69)
Call Queues(22)
Call Recording(69)
Call Reporting(49)
Call Routing(61)
Call Scheduling(25)
Call Screening(13)
Call Scripting(54)
Call Tagging(16)
Call Tracking(42)
Call Tracking Metrics(16)
Call Transfer(58)
Callback Scheduling(33)
Caller ID(55)
Campaign Management(52)
Chat/Messaging(49)
Chatbot(11)
Collaboration Tools(40)
Communication Management(33)
Computer Telephony Integration(66)
Conferencing(23)
Contact Database(35)
Contact Management(52)
CRM(62)
Customer Experience Management(18)
Customer History(35)
Customer Segmentation(15)
Customizable Branding(15)
Customizable Fields(25)
Customizable Forms(14)
Customizable Reports(43)
Customizable Templates(18)
Dashboard(27)
Data Import/Export(41)
Drag & Drop(15)
Email Management(30)
Email Templates(14)
Event Triggered Actions(25)
Fax Management(12)
FCC Compliance(19)
Feedback Management(18)
File Sharing(17)
File Transfer(23)
FTC Compliance(19)
Inbound Call Center(63)
Integrations Management(14)
Interaction Tracking(44)
IVR/Voice Recognition(62)
Knowledge Base Management(20)
Lead Capture(28)
Lead Distribution(16)
Lead Management(31)
Lead Qualification(13)
List Management(26)
Live Chat(45)
Manual Dialer(56)
Mobile Access(36)
Monitoring(55)
Multi-Campaign(13)
Multi-Channel Communication(58)
Multi-Channel Management(20)
Multi-Language(16)
Multiple Scripts(22)
Multiple User Accounts(20)
On-Demand Recording(35)
Online Voice Transmission(20)
Outbound Call Center(61)
PBX(22)
Performance Management(42)
Performance Metrics(42)
Phone Key Input(28)
Power Dialer(26)
Predictive Dialer(43)
Preview Dialer(18)
Prioritization(12)
Progressive Dialer(42)
Quality Management(19)
Queue Management(67)
Real Time Analytics(50)
Real Time Data(47)
Real Time Monitoring(52)
Real Time Notifications(29)
Real Time Reporting(49)
Real Time Updates(26)
Real-Time Chat(15)
Recording(28)
Remote Access/Control(15)
Reporting & Statistics(56)
Reporting/Analytics(72)
Ring Groups(16)
Role-Based Permissions(22)
Screen Sharing(13)
Search/Filter(22)
Self Service Portal(17)
Sentiment Analysis(13)
Single Sign On(19)
SIP Trunking(29)
Social Media Integration(27)
Support Ticket Management(21)
Survey/Poll Management(27)
Surveys & Feedback(30)
Tagging(18)
Task Management(14)
Third Party Integrations(58)
Unified Communications(18)
Video Conferencing(23)
Virtual Assistant(14)
Virtual Call Center(15)
Voice Customization(25)
Voice Mail(51)
Voicemail Transcription(14)
VoIP(41)
VoIP Connection(47)
Workforce Management(12)
Integrated with
Salesforce Sales Cloud
WordPress(10)
Shopify(16)
Jira(7)
Microsoft 365(4)
3CX(4)
Act!(4)
ActiveCampaign(11)
Adobe Commerce(7)
Agile CRM(4)
Aircall(6)
Amazon Connect(5)
APIANT(3)
Asana(3)
Asterisk(6)
AuguTech(1)
AVOXI(5)
Balto(7)
BigCommerce(7)
Bitium(3)
Bitrix24(6)
Box(2)
Bullhorn ATS & CRM(7)
Campaign Monitor(5)
Capsule(6)
Capturi(3)
Chattermill(3)
Cognito Forms(2)
CommunityWFM(2)
Constant Contact(5)
Customer Thermometer(3)
Cyclr(8)
Cyfe(3)
daisee(5)
Domo(4)
Dropbox Business(4)
Drupal(3)
Dynamics 365(10)
Eloquant(2)
EngageBay CRM(4)
EvaluAgent(4)
ExecVision(7)
Five9(6)
Forethought(4)
Freshdesk(27)
Freshsales(12)
Freshworks Customer Service Suite(5)
Front(6)
Geckoboard(4)
Genesys Cloud CX(3)
Gmail(8)
Gong.io(8)
Google Ads(4)
Google Analytics 360(11)
Google Calendar(6)
Google Contacts(8)
Google Data Studio(4)
Google Drive(5)
Google Forms(4)
Google Sheets(3)
Google Workspace(12)
Help Scout(6)
Highrise(6)
HubSpot CMS Hub(1)
HubSpot CRM(26)
HubSpot Marketing Hub(8)
HubSpot Service Hub(4)
Insightly(8)
Instagram(3)
Intercom(17)
Keap(12)
Klaus(6)
Klaviyo(3)
Klipfolio(3)
Kommo(6)
Kustomer(11)
Kylas Sales CRM(1)
Lead Gen & CRM (formerly SharpSpring)(5)
LeadMaster(4)
LeadSquared(5)
LiveAgent(7)
LiveChat(5)
MaestroQA(6)
Mailchimp(12)
Make(5)
Marketo Engage(4)
Medallia Agent Connect(4)
Meta for Business(14)
Microsoft Azure(4)
Microsoft Excel(2)
Microsoft Outlook(4)
Microsoft Power BI(3)
Microsoft Teams(13)
monday.com(7)
NetSuite(5)
NICE CXone(2)
Nicereply(6)
Nimble(4)
noCRM.io(3)
Observe.AI(8)
Operations Hub(4)
Oracle Service(4)
Outreach(4)
Pipedrive(26)
Plantt(4)
Playvox(5)
Plecto(6)
Podio(4)
PrestaShop(3)
QuickBooks Online Advanced(4)
RingCentral Contact Center(4)
Rippling(5)
RudderStack(4)
Salesforce Marketing Cloud(3)
Salesforce Platform(7)
Salesforce Service Cloud(17)
Salesmate(3)
Segment(4)
ServiceNow(14)
ServiceNow Customer Service Management(6)
Shelf(3)
Simplesat(3)
Slack(24)
Smith.ai(3)
Stripe(2)
SugarCRM(25)
Talkdesk(8)
Telegram(3)
Textline(5)
Toky(3)
Tray.io(5)
Trello(6)
Twilio(12)
Twitter/X(8)
Unbounce(5)
Verint Workforce Management(3)
VICIdial(2)
Vtiger CRM(9)
WhatsApp(6)
WooCommerce(2)
Workato(3)
Zapier(30)
Zendesk Sell(7)
Zendesk Suite(49)
Zluri(6)
Zoho CRM(34)
Zoho Desk(4)
Zoho Flow(6)
Pricing model
Free(18)
Open Source(2)
Free Trial(55)
One Time License(0)
Subscription(71)
Devices supported
Mac(40)
iPad(38)
Android(43)
Linux(28)
Web-based(78)
iPhone(41)
Windows(47)
Organization types
Small Business(76)
Non Profit(61)
Large Enterprises(76)
Public Administrations(55)
Freelancers(33)
Mid Size Business(78)
User rating
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Personalize your search
Any industry
Any business size
5
218
4
107
3
30
2
1
25
Phone system for support and sales teams
Read more about Aircall
211
161
52
15
8
Cloud contact and call center software
Read more about Five9
229
110
26
3CX communications system. Web & mobile apps (Android, iOS)
Read more about 3CX
2K
1.2K
294
60
44
Service-first CRM company that builds support & sales tools
Read more about Zendesk Suite
411
252
53
13
Customer Service & Field Service Management Solutions
Read more about Salesforce Service Cloud
75
21
6
The Only All-in-One Call Tracking & Contact Center Solution
Read more about CallTrackingMetrics
355
157
0
Work Wiser by Activating Intelligent Insights
Read more about ActivTrak
149
70
22
Dial Smarter, Not Harder
Read more about Convoso
11
Ultra-reliable, easily-automated calling & texting for sales
Read more about Kixie PowerCall
200
10
7
100% cloud phone for startups and SMEs
Read more about Ringover
1.8K
1.1K
150
29
16
Online helpdesk system and customer service software
Read more about Freshdesk
726
114
12
Superior customer service. Lasting experiences.
Read more about Zoho Desk
449
216
35
The world's leading cloud-based contact center software.
Read more about Talkdesk
426
172
38
The first-ever truly unified voice and video solution.
Read more about GoTo Connect
196
Open source call center software with predictive dialer
Read more about VICIdial
306
125
31
34
Cloud Based phone system for sales, support & growing teams
Read more about CallHippo
266
156
48
Cloud communications system for enterprise businesses.
Read more about Dialpad
176
56
Customer experience management (CXM) platform
Read more about Qualtrics CustomerXM
144
19
Power dialer & outbound sales acceleration software for SMBs
Read more about PhoneBurner
131
Cloud-based call center solution for SMBs
Read more about DialedIn CCaaS
175
Cloud-based call center software for sales and support teams
Read more about CloudTalk
115
Have better customer conversations
Read more about TenFold
102
Omnichannel contact center management
Read more about XCALLY
93
All-in-one predictive dialer & inbound call center solution
Read more about CallTools
113
Call Tracking & Analytics
Read more about CallRail
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