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Call Center Software with Alerts/Notifications

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Five9 logo
4.2
460

Cloud contact and call center software

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.1
    Ease of use
    4.2
    Features
    4.1
    Customer support
    4.3
Pros and Cons from Five9 users   
avatar
avatar
+15
Five9 is an excellent leader in the CCaaS industry as regarded as one of the most complete solution providers. My clients like the scalability and ability to add agents immediately as needed.
It's horrible to implement, the support is awful, it also uses mechanics that are impossible to understand with minimal documentation.
Taking the calls and routing them are very reliable. The software flows really nice and the customer service is awesome if you come across any issues.
But, if I did have to say one negative thing it would be that sometimes my headset disconnects. Maybe its a computer problem vs the software.
Five9's robust integration with ZenDesk is one of the primary reasons we've brought them on as a voice solution. It's been reliable as far as the integrity of our calls.
Our company is losing their mind with this software and already on the hunt for new call center software to replace.
It has been over the top positive and consistent with feedback from my peers.
It takes too long to start and some features are confusing.
We've been using Five9 as a potential replacement for NICE for over a year now, and I'm sold. The look and feel are intuitive and elegant.
Overall Recommendation- Very useful application, good value for money.
Quick deployment, reliable product and allowed us to significantly reduce headcount and improve operational efficiency.
Cost effective - easy to use - helps with contact rate.
I think it’s a solid program that can be configured exactly as you might want or need it which makes it very valuable.
Full of very useful features that are required to run a call center. Very intuitive and easy to set up and get the center up and running.
This product is user friendly and very easy to setup and use.
Very dependable service, great customer support.
Great experience with Five9. I use it every day to take incoming calls from our clients.
I've been part of a lot of call-centers. I've used i360 and a few other dialing systems, but Five9 definitely integrates with your computer needs at the same time better than others.
Five9 is an excellent leader in the CCaaS industry as regarded as one of the most complete solution providers. My clients like the scalability and ability to add agents immediately as needed.
It's horrible to implement, the support is awful, it also uses mechanics that are impossible to understand with minimal documentation.
Taking the calls and routing them are very reliable. The software flows really nice and the customer service is awesome if you come across any issues.
But, if I did have to say one negative thing it would be that sometimes my headset disconnects. Maybe its a computer problem vs the software.
Five9's robust integration with ZenDesk is one of the primary reasons we've brought them on as a voice solution. It's been reliable as far as the integrity of our calls.
Our company is losing their mind with this software and already on the hunt for new call center software to replace.
It has been over the top positive and consistent with feedback from my peers.
It takes too long to start and some features are confusing.
We've been using Five9 as a potential replacement for NICE for over a year now, and I'm sold. The look and feel are intuitive and elegant.
Overall Recommendation- Very useful application, good value for money.
Quick deployment, reliable product and allowed us to significantly reduce headcount and improve operational efficiency.
Cost effective - easy to use - helps with contact rate.
I think it’s a solid program that can be configured exactly as you might want or need it which makes it very valuable.
Full of very useful features that are required to run a call center. Very intuitive and easy to set up and get the center up and running.
This product is user friendly and very easy to setup and use.
Very dependable service, great customer support.
Great experience with Five9. I use it every day to take incoming calls from our clients.
I've been part of a lot of call-centers. I've used i360 and a few other dialing systems, but Five9 definitely integrates with your computer needs at the same time better than others.
Five9 is an excellent leader in the CCaaS industry as regarded as one of the most complete solution providers. My clients like the scalability and ability to add agents immediately as needed.
It's horrible to implement, the support is awful, it also uses mechanics that are impossible to understand with minimal documentation.
Taking the calls and routing them are very reliable. The software flows really nice and the customer service is awesome if you come across any issues.
But, if I did have to say one negative thing it would be that sometimes my headset disconnects. Maybe its a computer problem vs the software.
Five9's robust integration with ZenDesk is one of the primary reasons we've brought them on as a voice solution. It's been reliable as far as the integrity of our calls.
Our company is losing their mind with this software and already on the hunt for new call center software to replace.
It has been over the top positive and consistent with feedback from my peers.
It takes too long to start and some features are confusing.
We've been using Five9 as a potential replacement for NICE for over a year now, and I'm sold. The look and feel are intuitive and elegant.
Overall Recommendation- Very useful application, good value for money.
Quick deployment, reliable product and allowed us to significantly reduce headcount and improve operational efficiency.
Cost effective - easy to use - helps with contact rate.
I think it’s a solid program that can be configured exactly as you might want or need it which makes it very valuable.
Full of very useful features that are required to run a call center. Very intuitive and easy to set up and get the center up and running.
This product is user friendly and very easy to setup and use.
Very dependable service, great customer support.
Great experience with Five9. I use it every day to take incoming calls from our clients.
I've been part of a lot of call-centers. I've used i360 and a few other dialing systems, but Five9 definitely integrates with your computer needs at the same time better than others.
DialedIn CCaaS logo
4.8
155

Cloud-based call center solution for SMBs

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.8
    Features
    4.7
    Customer support
    4.8
Pros and Cons from DialedIn CCaaS users   
+15
It is flexible and powerful, allow our organization to design a solution that is meeting all our needs. The reporting out of the box is strong, and they will customize reports as needed.
Whenever there were issues, there was a lot of problems that surfaced. Working with Chase for over two years, there was a problem every time, so maybe have more end-user testing before releasing.
The ability to integrate this software with existing systems and processes is outstanding. Easy to connect to any type of Database.
Try any other product and you will be wasting your time.
To top it off, working with the people at Chase has been an even greater part of this amazing experience.
Can't think of any one thing that left us dissatisfied.
User friendly and very easy to get tech support online to help out with any questions or concerns. The product is fast and very responsive to your needs for your business.
No one seems to be in charge and no one has an answer. Their pricing is reasonable and the software, while under-featured vs. the competition is adequate.
Then ChaseData is the only way to go. It is so user friendly and the monitoring tools are amazing to help your reps be more successful.
Simplicity, ease of use and low cost is what I like best about Chase Data. I have a lot on my plate as a an owner of a construction company.
I would highly recommend this product. Not only is the product terrific as it has helped our team connect with more prospects than ever before, but also the customer support is second to none.
Any time I need help they are there. The functionality and simplicity is fantastic.
Think about what is the most important thing for your business. Is it reliability, simplicity, customer service or cost of service.
Very good customization. Does many things that help our business.
As an administrator, i liked the intuitive interface and the ease of use in configuring the set up.
The support staff is very experienced and help us iron out the deployment challenges. Documentation is strong.
We are getting most everything that we have to have and a number of nice to haves. The tool adapted to our business processes and minimized the need to retrain the staff.
Look at ease of use and also look for a system that can integrate other things like IVR and CRM systems.
It is flexible and powerful, allow our organization to design a solution that is meeting all our needs. The reporting out of the box is strong, and they will customize reports as needed.
Whenever there were issues, there was a lot of problems that surfaced. Working with Chase for over two years, there was a problem every time, so maybe have more end-user testing before releasing.
The ability to integrate this software with existing systems and processes is outstanding. Easy to connect to any type of Database.
Try any other product and you will be wasting your time.
To top it off, working with the people at Chase has been an even greater part of this amazing experience.
Can't think of any one thing that left us dissatisfied.
User friendly and very easy to get tech support online to help out with any questions or concerns. The product is fast and very responsive to your needs for your business.
No one seems to be in charge and no one has an answer. Their pricing is reasonable and the software, while under-featured vs. the competition is adequate.
Then ChaseData is the only way to go. It is so user friendly and the monitoring tools are amazing to help your reps be more successful.
Simplicity, ease of use and low cost is what I like best about Chase Data. I have a lot on my plate as a an owner of a construction company.
I would highly recommend this product. Not only is the product terrific as it has helped our team connect with more prospects than ever before, but also the customer support is second to none.
Any time I need help they are there. The functionality and simplicity is fantastic.
Think about what is the most important thing for your business. Is it reliability, simplicity, customer service or cost of service.
Very good customization. Does many things that help our business.
As an administrator, i liked the intuitive interface and the ease of use in configuring the set up.
The support staff is very experienced and help us iron out the deployment challenges. Documentation is strong.
We are getting most everything that we have to have and a number of nice to haves. The tool adapted to our business processes and minimized the need to retrain the staff.
Look at ease of use and also look for a system that can integrate other things like IVR and CRM systems.
It is flexible and powerful, allow our organization to design a solution that is meeting all our needs. The reporting out of the box is strong, and they will customize reports as needed.
Whenever there were issues, there was a lot of problems that surfaced. Working with Chase for over two years, there was a problem every time, so maybe have more end-user testing before releasing.
The ability to integrate this software with existing systems and processes is outstanding. Easy to connect to any type of Database.
Try any other product and you will be wasting your time.
To top it off, working with the people at Chase has been an even greater part of this amazing experience.
Can't think of any one thing that left us dissatisfied.
User friendly and very easy to get tech support online to help out with any questions or concerns. The product is fast and very responsive to your needs for your business.
No one seems to be in charge and no one has an answer. Their pricing is reasonable and the software, while under-featured vs. the competition is adequate.
Then ChaseData is the only way to go. It is so user friendly and the monitoring tools are amazing to help your reps be more successful.
Simplicity, ease of use and low cost is what I like best about Chase Data. I have a lot on my plate as a an owner of a construction company.
I would highly recommend this product. Not only is the product terrific as it has helped our team connect with more prospects than ever before, but also the customer support is second to none.
Any time I need help they are there. The functionality and simplicity is fantastic.
Think about what is the most important thing for your business. Is it reliability, simplicity, customer service or cost of service.
Very good customization. Does many things that help our business.
As an administrator, i liked the intuitive interface and the ease of use in configuring the set up.
The support staff is very experienced and help us iron out the deployment challenges. Documentation is strong.
We are getting most everything that we have to have and a number of nice to haves. The tool adapted to our business processes and minimized the need to retrain the staff.
Look at ease of use and also look for a system that can integrate other things like IVR and CRM systems.
Genesys Cloud CX logo
4.4
223

Software for faster, smarter, personal experiences

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.1
    Ease of use
    4.4
    Features
    4.2
    Customer support
    4.0
Pros and Cons from Genesys Cloud CX users   
+15
I'm happy to be using this product as it becomes better and will be a very strong product to beat in the future.
It's hard to read and when extracting the data and the formatting is hard to read / follow.
As in our Customer Service Center the biggest volume of users are the agents, the ease of use and friendly interface are one of the most important things for us.
There is always the worry that the system will go down and leave us dead in the water but those instances have been minimal so far.
I like the ability to have so many features all in one solution. This allows us to operate with minimal 3rd party vendors and helps minimise costs.
Since it is centrally located on the cloud, we have had some issues with lag.
Brilliant product and seamless integration, did not take long to get the product set up and the users onboarded.
It offers a chat platform that is very limited, and a very poor email ticketing system that works like phones; emails come in and you have to click "answer.
Genesys is a good solution for a business with a strong developer team.
The system is fairly easy to use and it appears to have good security features. The calls are very clear and you have activity history stored in the system.
I like its user interface and the customer support is superb.
Overall we have been pretty happy with the Genesys Cloud application.
Overall I've enjoyed the transition to Genesys Cloud, the uptake internally was/is very positive.
I like most of the features of this product out o that most is architect part, its really very easy and flexible for any new requirement.
Feedback from agents indicates the features are user friendly and functionality allows them to be part of the process on many levels.
The user interface is instinctive and so user friendly.
Genesys pure cloud side, we generally use social media integration, which is good to have Twitter and facebook to use it.
What I like most is that is integrates all communication in one place, so we done have to invest in multiple softwares.
I'm happy to be using this product as it becomes better and will be a very strong product to beat in the future.
It's hard to read and when extracting the data and the formatting is hard to read / follow.
As in our Customer Service Center the biggest volume of users are the agents, the ease of use and friendly interface are one of the most important things for us.
There is always the worry that the system will go down and leave us dead in the water but those instances have been minimal so far.
I like the ability to have so many features all in one solution. This allows us to operate with minimal 3rd party vendors and helps minimise costs.
Since it is centrally located on the cloud, we have had some issues with lag.
Brilliant product and seamless integration, did not take long to get the product set up and the users onboarded.
It offers a chat platform that is very limited, and a very poor email ticketing system that works like phones; emails come in and you have to click "answer.
Genesys is a good solution for a business with a strong developer team.
The system is fairly easy to use and it appears to have good security features. The calls are very clear and you have activity history stored in the system.
I like its user interface and the customer support is superb.
Overall we have been pretty happy with the Genesys Cloud application.
Overall I've enjoyed the transition to Genesys Cloud, the uptake internally was/is very positive.
I like most of the features of this product out o that most is architect part, its really very easy and flexible for any new requirement.
Feedback from agents indicates the features are user friendly and functionality allows them to be part of the process on many levels.
The user interface is instinctive and so user friendly.
Genesys pure cloud side, we generally use social media integration, which is good to have Twitter and facebook to use it.
What I like most is that is integrates all communication in one place, so we done have to invest in multiple softwares.
I'm happy to be using this product as it becomes better and will be a very strong product to beat in the future.
It's hard to read and when extracting the data and the formatting is hard to read / follow.
As in our Customer Service Center the biggest volume of users are the agents, the ease of use and friendly interface are one of the most important things for us.
There is always the worry that the system will go down and leave us dead in the water but those instances have been minimal so far.
I like the ability to have so many features all in one solution. This allows us to operate with minimal 3rd party vendors and helps minimise costs.
Since it is centrally located on the cloud, we have had some issues with lag.
Brilliant product and seamless integration, did not take long to get the product set up and the users onboarded.
It offers a chat platform that is very limited, and a very poor email ticketing system that works like phones; emails come in and you have to click "answer.
Genesys is a good solution for a business with a strong developer team.
The system is fairly easy to use and it appears to have good security features. The calls are very clear and you have activity history stored in the system.
I like its user interface and the customer support is superb.
Overall we have been pretty happy with the Genesys Cloud application.
Overall I've enjoyed the transition to Genesys Cloud, the uptake internally was/is very positive.
I like most of the features of this product out o that most is architect part, its really very easy and flexible for any new requirement.
Feedback from agents indicates the features are user friendly and functionality allows them to be part of the process on many levels.
The user interface is instinctive and so user friendly.
Genesys pure cloud side, we generally use social media integration, which is good to have Twitter and facebook to use it.
What I like most is that is integrates all communication in one place, so we done have to invest in multiple softwares.
Aircall logo
4.3
412

Phone system for support and sales teams

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.0
    Ease of use
    4.5
    Features
    4.1
    Customer support
    4.2
Pros and Cons from Aircall users   
avatar
avatar
+15
The support team and account managers are more than happy to do anything to make using the software an easy and somewhat enjoyable experience. The power dallier feature is by far the best component.
This has interrupted service and effected customer service provided. I have received a response from the aircall team as they are aware the software does not work well with bluetooth devices.
It is a very good bargain for the money and I highly recommend it to everyone who need this kind of service.
Everyone on our staff hated every moment of AirCall. They begged to switch from day one and then everything started going progressively worse.
Also, I like the analytics which our management team really appreciates because it helps us to determine workflow by gaging when agents are needed more on certain days and times.
Sometimes , I loose the connection my user appears in grey colour and I don't receive incoming calls.
The fact you're able to use it across all platforms - mac, windows, android, iOS is really great. I also like the user interface its very clean simple and easy to use.
Worst customer support ever and dumb 3 user rule.
Onboarding was smooth and every question was answered effectively. In addition, it's very comfortable to manage process flow of phone and assign responsible teams or team members.
Easy to use, great pricing as well get a real value for money. The customer support is also very responsive and quick to solve any issues.
The ease of use, ability to take notes during a call and docuement who calls in. Also the ability to tag phone numbers.
The call quality is also pretty good for what you're paying.
The ease of use to not manually dial increases productivity and the integration to save on Salesforce.
I love that Aircall was incredibly fast and easy to implement. I am able to change all the settings myself without spending HOURS on the phone with a support team.
It's easy to use and great for an office-less business. I work from home on my laptop and headphones.
I am able to monitor employees and help them by using the coaching feature which is really cool. I can add new hires and remove people who are no longer with our organization with ease.
My experience in general has been very good since its simplicity and speed compared to other apps have made my work much easier.
Aircall's design is incredibly simple and easy for everyone in our business. The integration with HubSpot and Shopify works flawlessly and makes life very simple.
The support team and account managers are more than happy to do anything to make using the software an easy and somewhat enjoyable experience. The power dallier feature is by far the best component.
This has interrupted service and effected customer service provided. I have received a response from the aircall team as they are aware the software does not work well with bluetooth devices.
It is a very good bargain for the money and I highly recommend it to everyone who need this kind of service.
Everyone on our staff hated every moment of AirCall. They begged to switch from day one and then everything started going progressively worse.
Also, I like the analytics which our management team really appreciates because it helps us to determine workflow by gaging when agents are needed more on certain days and times.
Sometimes , I loose the connection my user appears in grey colour and I don't receive incoming calls.
The fact you're able to use it across all platforms - mac, windows, android, iOS is really great. I also like the user interface its very clean simple and easy to use.
Worst customer support ever and dumb 3 user rule.
Onboarding was smooth and every question was answered effectively. In addition, it's very comfortable to manage process flow of phone and assign responsible teams or team members.
Easy to use, great pricing as well get a real value for money. The customer support is also very responsive and quick to solve any issues.
The ease of use, ability to take notes during a call and docuement who calls in. Also the ability to tag phone numbers.
The call quality is also pretty good for what you're paying.
The ease of use to not manually dial increases productivity and the integration to save on Salesforce.
I love that Aircall was incredibly fast and easy to implement. I am able to change all the settings myself without spending HOURS on the phone with a support team.
It's easy to use and great for an office-less business. I work from home on my laptop and headphones.
I am able to monitor employees and help them by using the coaching feature which is really cool. I can add new hires and remove people who are no longer with our organization with ease.
My experience in general has been very good since its simplicity and speed compared to other apps have made my work much easier.
Aircall's design is incredibly simple and easy for everyone in our business. The integration with HubSpot and Shopify works flawlessly and makes life very simple.
The support team and account managers are more than happy to do anything to make using the software an easy and somewhat enjoyable experience. The power dallier feature is by far the best component.
This has interrupted service and effected customer service provided. I have received a response from the aircall team as they are aware the software does not work well with bluetooth devices.
It is a very good bargain for the money and I highly recommend it to everyone who need this kind of service.
Everyone on our staff hated every moment of AirCall. They begged to switch from day one and then everything started going progressively worse.
Also, I like the analytics which our management team really appreciates because it helps us to determine workflow by gaging when agents are needed more on certain days and times.
Sometimes , I loose the connection my user appears in grey colour and I don't receive incoming calls.
The fact you're able to use it across all platforms - mac, windows, android, iOS is really great. I also like the user interface its very clean simple and easy to use.
Worst customer support ever and dumb 3 user rule.
Onboarding was smooth and every question was answered effectively. In addition, it's very comfortable to manage process flow of phone and assign responsible teams or team members.
Easy to use, great pricing as well get a real value for money. The customer support is also very responsive and quick to solve any issues.
The ease of use, ability to take notes during a call and docuement who calls in. Also the ability to tag phone numbers.
The call quality is also pretty good for what you're paying.
The ease of use to not manually dial increases productivity and the integration to save on Salesforce.
I love that Aircall was incredibly fast and easy to implement. I am able to change all the settings myself without spending HOURS on the phone with a support team.
It's easy to use and great for an office-less business. I work from home on my laptop and headphones.
I am able to monitor employees and help them by using the coaching feature which is really cool. I can add new hires and remove people who are no longer with our organization with ease.
My experience in general has been very good since its simplicity and speed compared to other apps have made my work much easier.
Aircall's design is incredibly simple and easy for everyone in our business. The integration with HubSpot and Shopify works flawlessly and makes life very simple.
Salesforce Service Cloud logo
4.4
751

Customer Service & Field Service Management Solutions

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.2
    Ease of use
    4.1
    Features
    4.4
    Customer support
    4.2
Pros and Cons from Salesforce Service Cloud users   
avatar
avatar
avatar
+15
Great, easy to use software for start up to smaller type businesses who need an easy to use software that you do not have to spend a lot of time setting up and has a great easy to use interface.
The one disadvantage is that it's certainly not the easiest system to use, and there's no way the average Jo can set themselves up on it alone.
I used this and best in customer support, sales product and operation. I recommend this to those have a business this will help you.
The information that comes in from emails regarding Salesforce can sometimes be a little misleading or is just not in the same location that it was before. Product information that is.
I love that it's customizable for the specific needs of our organization and the definitions we have. There are also amazing integrations built in.
Similar to the product that salesforce bought and then killed DESK.com.
Great and positive experience with this product. A big investment but will give you tools to make you successful.
Occasionally bugs, nothing ever serious. If i had to be nit picky, i would say that sometimes when you are filtering, errors arise, but this is few and far between.
Wow going from an email address for complaints to having a whole software platform to respond and track issues has been so wonderful for not only us but our clients.
They are the best cost for what they provide. I like that it's owned and integrated with Salesforce.
I use this software for work, it’s very useful and easy to use. It’s good for uploading documents and sharing them.
The features available in this software make this product outstanding the market. The customization that can be made on this platform makes this product to be used by most of the orgs.
Major help is that it helps to streamline workflows with customers and in turn helps us to deliver fast and efficiently.
The ability to create profiles for each unique individual that passed through my organization, and track their involvement is critical to my organization's ability to grow.
Overall it does what it should and for the price it's great also.
The best part is that it connects one-to-one with every customer and easily accessible by the mobile devices on the field or anywhere.
Customer service is always open to answering new questions and looking at ways to continue to improve their relationship with the users and ease of use.
Good tool to visualize sales results in different locations.
Great, easy to use software for start up to smaller type businesses who need an easy to use software that you do not have to spend a lot of time setting up and has a great easy to use interface.
The one disadvantage is that it's certainly not the easiest system to use, and there's no way the average Jo can set themselves up on it alone.
I used this and best in customer support, sales product and operation. I recommend this to those have a business this will help you.
The information that comes in from emails regarding Salesforce can sometimes be a little misleading or is just not in the same location that it was before. Product information that is.
I love that it's customizable for the specific needs of our organization and the definitions we have. There are also amazing integrations built in.
Similar to the product that salesforce bought and then killed DESK.com.
Great and positive experience with this product. A big investment but will give you tools to make you successful.
Occasionally bugs, nothing ever serious. If i had to be nit picky, i would say that sometimes when you are filtering, errors arise, but this is few and far between.
Wow going from an email address for complaints to having a whole software platform to respond and track issues has been so wonderful for not only us but our clients.
They are the best cost for what they provide. I like that it's owned and integrated with Salesforce.
I use this software for work, it’s very useful and easy to use. It’s good for uploading documents and sharing them.
The features available in this software make this product outstanding the market. The customization that can be made on this platform makes this product to be used by most of the orgs.
Major help is that it helps to streamline workflows with customers and in turn helps us to deliver fast and efficiently.
The ability to create profiles for each unique individual that passed through my organization, and track their involvement is critical to my organization's ability to grow.
Overall it does what it should and for the price it's great also.
The best part is that it connects one-to-one with every customer and easily accessible by the mobile devices on the field or anywhere.
Customer service is always open to answering new questions and looking at ways to continue to improve their relationship with the users and ease of use.
Good tool to visualize sales results in different locations.
Great, easy to use software for start up to smaller type businesses who need an easy to use software that you do not have to spend a lot of time setting up and has a great easy to use interface.
The one disadvantage is that it's certainly not the easiest system to use, and there's no way the average Jo can set themselves up on it alone.
I used this and best in customer support, sales product and operation. I recommend this to those have a business this will help you.
The information that comes in from emails regarding Salesforce can sometimes be a little misleading or is just not in the same location that it was before. Product information that is.
I love that it's customizable for the specific needs of our organization and the definitions we have. There are also amazing integrations built in.
Similar to the product that salesforce bought and then killed DESK.com.
Great and positive experience with this product. A big investment but will give you tools to make you successful.
Occasionally bugs, nothing ever serious. If i had to be nit picky, i would say that sometimes when you are filtering, errors arise, but this is few and far between.
Wow going from an email address for complaints to having a whole software platform to respond and track issues has been so wonderful for not only us but our clients.
They are the best cost for what they provide. I like that it's owned and integrated with Salesforce.
I use this software for work, it’s very useful and easy to use. It’s good for uploading documents and sharing them.
The features available in this software make this product outstanding the market. The customization that can be made on this platform makes this product to be used by most of the orgs.
Major help is that it helps to streamline workflows with customers and in turn helps us to deliver fast and efficiently.
The ability to create profiles for each unique individual that passed through my organization, and track their involvement is critical to my organization's ability to grow.
Overall it does what it should and for the price it's great also.
The best part is that it connects one-to-one with every customer and easily accessible by the mobile devices on the field or anywhere.
Customer service is always open to answering new questions and looking at ways to continue to improve their relationship with the users and ease of use.
Good tool to visualize sales results in different locations.