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Top Rated Customer Service Software with Mid size business - Page 9

Last updated: August 2026

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397 software options

Whisbi logo

The power of Live Engagement

Whisbi is a conversational commerce solution designed for live engagement & sales conversion. It connects brands to their web audience in a seamless and new way and combines the benefits of an open B2C webinar with a chat.

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Emailtree AI logo

Respond to customer's request in sec. using hyperautomation!

As an end-to-end solution, EmailTree AI helps you automate email composition, increase email productivity, and trigger automatic actions in databases.
Using NLP/NLU, Machine Learning and RPA techniques, spend less time on email and engage in more value-added activities.

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Attendo logo

What your ERP is missing

Attendo is a cloud-based customer service platform that integrates help desk, support ticketing, CRM, and maintenance management. It connects seamlessly with your existing ERP, VoIP, email, and social media for a unified experience.

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ChorusCX logo

Improve Your Contact Center Customer Experience

Improving Contact Center performance is the primary reason organizations choose to invest in a workforce optimization solution.

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BoldDesk logo

Customer Service Software, Help Desk Software.

BoldDesk is premium customer service software that simplifies customer service. Powerful, customizable, and budget-friendly, it allows companies to streamline support operations and enhance customer satisfaction.

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Engaige logo

The AI customer support agent that acts like you

Engaige is the AI Ecommerce support platform for fast-growing DTC brands.

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HelpMaster logo

Helpdesk, service desk and customer support software

HelpMaster is used for helpdesk, service desk, IT service management and ITIL-based tech-shops. CRM, ticketing, web self-service, email to ticket conversion, asset management and workflow to help you streamline your customer support operations.

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Glia logo

Personalized live customer experience & engagement

Glia is an omnichannel customer engagement platform that enables companies to identify, communicate, & engage with their website visitors.

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Enreach Omnichannel logo

Cloud contact center software for support

Enreach Omnichannel is a cloud-based contact center software that enables agents to manage customer interactions across multiple channels, including phone calls, chat, WhatsApp, email, and SMS from a single platform. The solution features artificial intelligence capabilities for automated query resolution, smart routing to direct conversations to appropriate agents, and integration with major CRM systems.

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Upland Panviva logo

Knowledge management solution for businesses

Panviva is a knowledge management platform designed to help organizations enhance the customer experience by delivering information in real-time via a centralized knowledge-base. Key features include content authoring, multi-channel distribution, natural language interactions, and version control.

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sqanit logo

Real-time device tracking via QR scanning, no app required.

Sqanit connects products to app-free support — modular, embedded, and built to simplify service for complex consumer goods.

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Epicor Service CRM logo

Cloud-based service CRM solution

Epicor Service CRM is a cloud-based solution that helps you manage your customer relationships from quote to sale, from service to delivery, and beyond.

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Treasure Data Suite logo

Customer data platform

Treasure Data helps enterprises use all of their customer data to improve campaign performance, achieve operational efficiency, and drive business value with connected customer experiences.

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Brand Embassy logo

Social Customer Service Software

Digital Customer Service Platform

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Zuar Portal logo

Beyond Dashboards. Built for Action.

Zuar Portal: Build, manage, and deploy branded, white-label data experiences for internal teams and external customers, with capabilities ranging from no-code to full-code customization.

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CRMdesk logo

CRMdesk: Web-based helpdesk for customer support automation

CRMdesk is very efficient web-based help desk software for knowledgebase management and customer support automation over the Internet.
CRMdesk allows supporting an unlimited number of customers and may be seamlessly integrated with a company’s web site.

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Botmaker logo

A chatbot platform that automates customer service

Botmaker is an intelligent chatbot platform focused on automating sales processes, through which companies can manage the use of bots, make them experts on specific topics and service flows, and respond to thousands of customer messages simultaneously.

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Turf logo

The customer self-service platform for SaaS.

Turf is a customer self-service platform that allows SaaS businesses to create one single meet point with community forums, knowledge bases, help centers, feature requesting & bug reporting, an academy, technical documentation, roadmaps, changelogs, customer feedback management, and more.

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ControlHippo logo

WhatsApp shared inbox that lets you manage multiple devices.

Take your Sales and customer support to next level with a WhatsApp shared inbox that lets you manage multiple devices.

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Helpfruit logo

AI chatbots and help pages with all the protections you need

Helpfruit: Give your customers the right answer at the right time with AI chatbots and help pages. Escalate to live chat if needed.

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Enterprise Bot logo

Intelligent Omnichannel Conversations

AI-powered intelligent voice assistants and automation tools that enable round-the-clock support across your enterprise ecosystem. Automate 85% of all user-related queries in 12+ languages, increase CSAT scores by 25% and be deployment-ready within a day.

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INO CX logo

All-in-One Business Communication Solution

INO CX is a cloud-based omnichannel call center software, which helps businesses aggregate customer interactions from various channels such as voice, SMS, email, chat in a centralized platform.

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Howazit logo

Howazit collects feedback from customers and acts upon it.

Collect customer feedback at relevant touchpoints, measure customer experience, including metrics like NPS, CSAT and CES, and then take smart actions based on collected feedback to improve customer experience and business performance.

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NinjaChat logo

Live Chat Software

500apps' All-in-One Business Suite features NinjaChat, a Live Chat Software that provides the best customer support for your website visitors. By integrating your live chat with multi-channel communication.

The All-in-One Business Suite by 500apps offers 50 apps for a flat $14.99.

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Vergic logo

Customer engagement with AI chatbots, messaging and video

Vergic Engage is a digital engagement platform that includes chatbots, voicebots, messaging, and collaboration tools. With the analytic engine feature, businesses can personalize the customer experience.

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