getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Customer Service Software for Public Administrations (2026) - Page 7

Last updated: February 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features


Integrated with


Pricing model


Devices supported


Organization types


User rating


182 software options

Vivocha logo

Next Generation Customer Interaction Platform

learn more
Vivocha is available for Public Administrations and offers the following support options: FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat.

Read more about Vivocha

Users also considered
Gluru AI logo

Customer experience management with AI and machine learning

learn more
Gluru AI is available for Public Administrations and offers the following support options: Knowledge Base, FAQs/Forum, Email/Help Desk, Chat.

Read more about Gluru AI

Users also considered
Freshdesk Omni logo

Omnichannel customer support software

learn more
Freshdesk Omni is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

Read more about Freshdesk Omni

Users also considered
Adxstudio Portals logo

Microsoft Dynamics CRM-integrated web portals

learn more
Adxstudio Portals is available for Public Administrations and offers the following support options: Knowledge Base, Chat, FAQs/Forum, Email/Help Desk, Phone Support.

Read more about Adxstudio Portals

Users also considered
Omnichannel Contact Center logo

Cloud-based customer service platform

learn more
Omnichannel Contact Center is available for Public Administrations and offers the following support options: Email/Help Desk, Chat, Phone Support, Knowledge Base, 24/7 (Live rep).

Read more about Omnichannel Contact Center

Users also considered
HelpMaster logo

Helpdesk, service desk and customer support software

learn more
HelpMaster is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Phone Support, Knowledge Base, Chat.

Read more about HelpMaster

Users also considered
SAAS First logo

AI-Driven Chatbot Transforming Your Customer Support

learn more
SAAS First is available for Public Administrations and offers the following support options: Email/Help Desk, Knowledge Base, 24/7 (Live rep), Chat.

Read more about SAAS First

Users also considered
DVSAnalytics Workforce Optimization logo

Improve Your Contact Center Customer Experience

learn more
DVSAnalytics Workforce Optimization is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

Read more about DVSAnalytics Workforce Optimization

Users also considered
Attendo logo

What your ERP is missing

learn more
Attendo is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, Chat.

Read more about Attendo

Users also considered
House-on-the-Hill logo

The Service Desk Solution on-premise or in the Cloud!

learn more
House-on-the-Hill is available for Public Administrations and offers the following support options: Chat.

Read more about House-on-the-Hill

Users also considered
BOTNATION AI logo

Artificial intelligence (AI)-based chatbot creation platform

learn more
BOTNATION AI is available for Public Administrations and offers the following support options: Email/Help Desk, Chat, Phone Support, FAQs/Forum, Knowledge Base.

Read more about BOTNATION AI

Users also considered
Onlim logo

Conversational AI and live chat platform

learn more
Onlim is available for Public Administrations and offers the following support options: FAQs/Forum, 24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, Phone Support.

Read more about Onlim

Users also considered
Verascape logo

Customer service and order tracking solution for businesses

learn more
Verascape is available for Public Administrations and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, Phone Support.

Read more about Verascape

Users also considered
Buzzmonitor logo

AI-powered all-in-one solution for social media & CX!

learn more
Buzzmonitor is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, Chat, Knowledge Base.

Read more about Buzzmonitor

Users also considered
tbXMS logo

Unified network management and automation platform

learn more
tbXMS is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

Read more about tbXMS

Users also considered
Mobile Service Cloud logo

Mobile Service Cloud, for frictionless service experiences

learn more
Mobile Service Cloud is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

Read more about Mobile Service Cloud

Users also considered
AgentHub logo

Live on-screen guidance software

learn more
AgentHub is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support.

Read more about AgentHub

Users also considered
Office24by7 logo

All-in-One Office Automation Solutions

learn more
Office24by7 is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep), Knowledge Base, Chat.

Read more about Office24by7

Users also considered
OMQ logo

Customizable, AI-powered customer service

learn more
OMQ is available for Public Administrations and offers the following support options: Phone Support, Email/Help Desk, Chat.

Read more about OMQ

Users also considered
Akio.CX logo

Multi-channel customer relations management platform

learn more
Akio.CX is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat.

Read more about Akio.CX

Users also considered
SimpleFeedback logo

Cloud-based customer engagement application

learn more
SimpleFeedback is available for Public Administrations and offers the following support options: Chat.

Read more about SimpleFeedback

Users also considered
TIKTING logo

TIKTING® Help Desk & Change Management System

learn more
TIKTING is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

Read more about TIKTING

Users also considered
Raffle Search logo

AI Search that boosts customer self-service

learn more
Raffle Search is available for Public Administrations and offers the following support options: Email/Help Desk, Chat, FAQs/Forum, Knowledge Base, Phone Support.

Read more about Raffle Search

Users also considered
etrack1 logo

For customer centres with passionate customer service manage

learn more
etrack1 is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Phone Support, Chat, Knowledge Base.

Read more about etrack1

Users also considered
HGS Agent X logo

Contact Center AI

learn more
HGS Agent X is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support.

Read more about HGS Agent X

Users also considered