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Government Customer Service Software

Customer Service software covers any tool designed to help organizations manage multi-channel inbound and outbound communications, including phone, live chat, and email, and resolve customer issues. Typical features include call routing, ticketing, and analytics.
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Related categories

Customer Service & SupportCollaborationCustomer Management

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Customer Service Software in Australia
Customer Service Software in Canada
Freelance Customer Service Software
Enterprise Customer Service Software
Customer Service Software for SMBs
Customer Service Software for Non-Profits
Customer Service Software for Small Business
Customer Service Software for Android
Customer Service Software for iPad
Customer Service Software for iPhone
Customer Service Software for Linux
Customer Service Software for Mac
Web Based Customer Service Software
Customer Service Software for Windows Phone
Customer Service Software for Windows
Free Trial Customer Service Software
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NICE inContact   

241
Cloud Contact Center Software
NICE inContact is available for Public Administrations and offers the following support options: Knowledge Base, Phone Support, Video Tutorials. Learn more
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NICE inContact

241
Cloud Contact Center Software
NICE inContact is available for Public Administrations and offers the following support options: Knowledge Base, Phone Support, Video Tutorials. Learn more
Visit WebsiteCompare

Vision Helpdesk   

28
Help Desk, Multi Company Desk and ITSM / ITIL Service Desk
Vision Helpdesk is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
Visit WebsiteAdd to compareCompareRemove app

Vision Helpdesk

28
Help Desk, Multi Company Desk and ITSM / ITIL Service Desk
Vision Helpdesk is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
Visit WebsiteCompare

Freshdesk   

2,119
82 pts
Online helpdesk system and customer service software
Freshdesk is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
Visit WebsiteAdd to compareCompareRemove app

Freshdesk

2,119
82 pts
Online helpdesk system and customer service software
Freshdesk is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
Visit WebsiteCompare

elevio   

26
Self-service support & customer education platform
elevio is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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elevio

26
Self-service support & customer education platform
elevio is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
Visit WebsiteCompare

Help Scout   

153
Web-based help desk designed for better customer experience
Help Scout is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Help Scout

153
Web-based help desk designed for better customer experience
Help Scout is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
Visit WebsiteCompare

LiveAgent   

744
71 pts
Great customer service starts with better help desk software
LiveAgent is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
Visit WebsiteAdd to compareCompareRemove app

LiveAgent

744
71 pts
Great customer service starts with better help desk software
LiveAgent is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
Visit WebsiteCompare

Cayzu   

31
Cloud Based Ticket Management & Help Desk Software
Cayzu is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
Visit WebsiteAdd to compareCompareRemove app

Cayzu

31
Cloud Based Ticket Management & Help Desk Software
Cayzu is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
Visit WebsiteCompare

HappyFox   

77
60 pts
Helpdesk, customer support software
HappyFox is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
Visit WebsiteAdd to compareCompareRemove app

HappyFox

77
60 pts
Helpdesk, customer support software
HappyFox is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
Visit WebsiteCompare

Front   

117
Email management software and shared inbox for teams
Front is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Front

117
Email management software and shared inbox for teams
Front is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
Visit WebsiteCompare

HelpDesk   

2
Ticketing software for effortless customer support
HelpDesk is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support. Learn more
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HelpDesk

2
Ticketing software for effortless customer support
HelpDesk is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support. Learn more
Visit WebsiteCompare

EngageBay   

50
Integrated sales & marketing software for growing teams
EngageBay is available for Public Administrations and offers the following support options: Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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EngageBay

50
Integrated sales & marketing software for growing teams
EngageBay is available for Public Administrations and offers the following support options: Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
Visit WebsiteCompare

LiveChat   

975
Premium Customer Service Software for Live Chat & Help Desk
LiveChat is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
Visit WebsiteAdd to compareCompareRemove app

LiveChat

975
Premium Customer Service Software for Live Chat & Help Desk
LiveChat is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
Visit WebsiteCompare

Whatfix   

57
Accelerate Digital Adoption
Whatfix is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Whatfix

57
Accelerate Digital Adoption
Whatfix is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
Visit WebsiteCompare

Zendesk   

2,323
63 pts
Cloud-based Help Desk & Customer Support Platform
Zendesk is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
Visit WebsiteAdd to compareCompareRemove app

Zendesk

2,323
63 pts
Cloud-based Help Desk & Customer Support Platform
Zendesk is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
Visit WebsiteCompare

ConnectWise Control   

1,585
Remote Support, Remote Meeting & Remote Access Software
ConnectWise Control is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
Visit WebsiteAdd to compareCompareRemove app

ConnectWise Control

1,585
Remote Support, Remote Meeting & Remote Access Software
ConnectWise Control is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
Visit WebsiteCompare

Smartsupp Live Chat   

193
Smartsupp is Free Live Chat with visitor recording
Smartsupp Live Chat is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support. Learn more
Visit WebsiteAdd to compareCompareRemove app

Smartsupp Live Chat

193
Smartsupp is Free Live Chat with visitor recording
Smartsupp Live Chat is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support. Learn more
Visit WebsiteCompare

HarmonyPSA   

17
The next generation of professional services automation.
HarmonyPSA is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
Visit WebsiteAdd to compareCompareRemove app

HarmonyPSA

17
The next generation of professional services automation.
HarmonyPSA is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
Visit WebsiteCompare

Zendesk Chat  

116
Live chat software for SMBs and Enterprises
Zendesk Chat is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support.
Learn moreAdd to compareCompareRemove app

Zendesk Chat

116
Live chat software for SMBs and Enterprises
Zendesk Chat is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support.
Learn moreCompare

Aircall  

149
Phone system for support and sales teams
Aircall is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials.
Learn moreAdd to compareCompareRemove app

Aircall

149
Phone system for support and sales teams
Aircall is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials.
Learn moreCompare

InvGate Service Desk  

64
IT service desk software
InvGate Service Desk is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials.
Learn moreAdd to compareCompareRemove app

InvGate Service Desk

64
IT service desk software
InvGate Service Desk is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials.
Learn moreCompare

Urbest  

12
Simplifying Property Management
Urbest is available for Public Administrations and offers the following support options: Online Support, Phone Support.
Learn moreAdd to compareCompareRemove app

Urbest

12
Simplifying Property Management
Urbest is available for Public Administrations and offers the following support options: Online Support, Phone Support.
Learn moreCompare

Chatfuel  

14
Build your bot now, no coding required.
Chatfuel is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support.
Learn moreAdd to compareCompareRemove app

Chatfuel

14
Build your bot now, no coding required.
Chatfuel is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support.
Learn moreCompare

KronoDesk  

3
Powerful help desk & service management software
KronoDesk is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.
Learn moreAdd to compareCompareRemove app

KronoDesk

3
Powerful help desk & service management software
KronoDesk is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.
Learn moreCompare

Issuetrak  

152
38 pts
Issue tracking software for help desk and customer service
Issuetrak is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.
Learn moreAdd to compareCompareRemove app

Issuetrak

152
38 pts
Issue tracking software for help desk and customer service
Issuetrak is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.
Learn moreCompare

Deskero  

95
50 pts
Customizable help desk & ticketing system
Deskero is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support.
Learn moreAdd to compareCompareRemove app

Deskero

95
50 pts
Customizable help desk & ticketing system
Deskero is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support.
Learn moreCompare
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