App comparison

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Customer Service Software for Public Administrations

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Zendesk Suite logo

Zendesk Suite

4.4
(3.4K)

Service-first CRM company that builds support & sales tools

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Zendesk Suite is available for Public Administrations and offers the following support options: FAQs/Forum, Knowledge Base, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat.

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Slack logo

Slack

4.7
(22.8K)

A single place for team communication and workflows

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Slack is available for Public Administrations and offers the following support options: FAQs/Forum, Knowledge Base, Email/Help Desk, Chat.

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Front logo

Front

4.5
(245)

Where 7500+ companies build strong customer relationships;

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Front is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Chat.

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Really Simple Systems CRM logo

Really Simple Systems CRM

4.4
(424)

The Powerful CRM for Growing Teams

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Really Simple Systems CRM is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base, Chat, 24/7 (Live rep).

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Novo Solutions logo

Novo Solutions

4.2
(14)

Asset & Work Order Management

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Novo Solutions is available for Public Administrations and offers the following support options: Phone Support, Email/Help Desk, Knowledge Base.

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Bitrix24 logo

Bitrix24

4.1
(617)

100% free CRM, collaboration, and communication tool suite

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Bitrix24 is available for Public Administrations and offers the following support options: FAQs/Forum, Email/Help Desk, Knowledge Base, Chat, 24/7 (Live rep).

Read more about Bitrix24

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Lost Returns logo

Lost Returns

(0)

Lost and found software with customer notifications

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Lost Returns is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat, 24/7 (Live rep).

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Mojo Helpdesk logo

Mojo Helpdesk

4.5
(72)

Mojo Helpdesk makes customer service easy.

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Mojo Helpdesk is available for Public Administrations and offers the following support options: FAQs/Forum, Email/Help Desk, Phone Support, 24/7 (Live rep), Knowledge Base, Chat.

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Bettermode logo

Bettermode

4.8
(88)

All-in-one community platform for branded communities

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Bettermode is available for Public Administrations and offers the following support options: FAQs/Forum, Phone Support, Email/Help Desk, Chat, Knowledge Base.

Read more about Bettermode

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ThinkOwl logo

ThinkOwl

(0)

Customer service software powered by AI

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ThinkOwl is available for Public Administrations and offers the following support options: 24/7 (Live rep), Knowledge Base, Email/Help Desk, Phone Support, FAQs/Forum.

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Observe.AI logo

Observe.AI

4.3
(3)

Boost contact center performance. Drive business outcomes.

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Observe.AI is available for Public Administrations and offers the following support options: Phone Support, Knowledge Base, Email/Help Desk.

Read more about Observe.AI

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Support.cc logo

Support.cc

5.0
(3)

provide best customer service

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Support.cc is available for Public Administrations and offers the following support options: Knowledge Base, Chat, Phone Support, FAQs/Forum, Email/Help Desk.

Read more about Support.cc

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ConnectWise Control logo

ConnectWise Control

4.7
(1.8K)

Remote meeting platform for resolving customers' queries

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ConnectWise Control is available for Public Administrations and offers the following support options: Email/Help Desk, Chat, Phone Support, FAQs/Forum, Knowledge Base.

Read more about ConnectWise Control

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Pipefy logo

Pipefy

4.6
(291)

Design and automate business workflows in minutes.

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Pipefy is available for Public Administrations and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum.

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Salesforce Sales Cloud logo

Salesforce Sales Cloud

4.4
(17.5K)

Cloud-based CRM & Sales Automation

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Salesforce Sales Cloud is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum.

Read more about Salesforce Sales Cloud

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Wix logo

Wix

4.4
(9.1K)

Website builder & publishing platform

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Wix is available for Public Administrations and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum.

Read more about Wix

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Webex logo

Webex

4.4
(6.6K)

One app for everything. And everyone.

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Webex is available for Public Administrations and offers the following support options: Phone Support, FAQs/Forum, 24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat.

Read more about Webex

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Dynamics 365 logo

Dynamics 365

4.3
(4.7K)

ERP and CRM applications from Microsoft

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Dynamics 365 is available for Public Administrations and offers the following support options: Phone Support, Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, 24/7 (Live rep).

Read more about Dynamics 365

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Freshdesk logo

Freshdesk

4.5
(2.8K)

Online helpdesk system and customer service software

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Freshdesk is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Knowledge Base, Chat.

Read more about Freshdesk

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LiveChat logo

LiveChat

4.7
(1.4K)

Customer service software that boosts online sales.

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LiveChat is available for Public Administrations and offers the following support options: FAQs/Forum, 24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, Phone Support.

Read more about LiveChat

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Zoho Desk logo

Zoho Desk

4.5
(1.9K)

Superior customer service. Lasting experiences.

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Zoho Desk is available for Public Administrations and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, FAQs/Forum, Phone Support, Email/Help Desk.

Read more about Zoho Desk

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LiveAgent logo

LiveAgent

4.7
(1.2K)

Great customer service starts with better help desk software

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LiveAgent is available for Public Administrations and offers the following support options: Phone Support, Email/Help Desk, Chat, 24/7 (Live rep), FAQs/Forum, Knowledge Base.

Read more about LiveAgent

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Zoho Assist logo

Zoho Assist

4.7
(743)

Instant Remote Support. Unattended Remote Access.

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Zoho Assist is available for Public Administrations and offers the following support options: 24/7 (Live rep), FAQs/Forum, Knowledge Base, Email/Help Desk, Chat, Phone Support.

Read more about Zoho Assist

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Talkdesk logo

Talkdesk

4.5
(700)

The world's leading cloud-based contact center software.

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Talkdesk is available for Public Administrations and offers the following support options: FAQs/Forum, Phone Support, 24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat.

Read more about Talkdesk

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SolarWinds Service Desk logo

SolarWinds Service Desk

4.6
(542)

IT Service Desk & Asset Management Software

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SolarWinds Service Desk is available for Public Administrations and offers the following support options: 24/7 (Live rep), FAQs/Forum, Knowledge Base, Phone Support, Email/Help Desk, Chat.

Read more about SolarWinds Service Desk

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