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Customer Service Software - Page 3

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Zight (formerly CloudApp) logo

Zight (formerly CloudApp)

4.6
(181)

Share information faster with visual context.

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Provide the context and clarity needed without playing musical calendars. Use Zight to create video recordings and screen captures to use for training and onboarding, support and troubleshooting, giving regular updates or presentations, and relationship building.

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TenFold logo

TenFold

4.7
(151)

Have better customer conversations

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Tenfold NextGen CTI enables companies to increase productivity, improve customer experience & make better business decisions with useful data.

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Gladly logo

Gladly

4.8
(122)

Gladly is a Cloud-based customer service platform

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Gladly is a cloud-based customer service platform that helps agents to track client communication occurring on multiple channels through a single interface

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Issuetrak logo

Issuetrak

4.6
(185)

Report. Resolve. Relax. It starts with Issuetrak.

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Tired of software that lets you do just enough to dream of what you could accomplish with more control? Issuetrak lets you manage issue creation, resolution, reporting and more exactly the way you want. Get more for free - our knowledge base, task manager, and many other features come standard!

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Bookafy logo

Bookafy

4.7
(136)

Free online appointment booking software

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Easy customer support appointment scheduling.

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Genesys Cloud CX logo

Genesys Cloud CX

4.4
(219)

Software for faster, smarter, personal experiences

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Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture

Read more about Genesys Cloud CX

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Creatio CRM logo

Creatio CRM

4.8
(109)

Boost marketing, sales and service performance!

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Service Creatio is a cloud application with out-of-the-box processes
for full-cycle service management

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Salesforce Essentials logo

Salesforce Essentials

4.4
(198)

CRM for small business

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Salesforce Essentials is a cloud-based CRM for small businesses which allows users to manage leads, opportunities, pipelines, support requests, and more

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Playvox logo

Playvox

4.8
(100)

Quality Assurance Software for customer service teams.

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With Playvox, you will centralize & automate your entire QA process. This ensures quality performance is always being monitored, measured, trained, recognized & rewarded. Playvox helps customer service teams focus on what's most important by optimizing daily tasks, thereby boosting work satisfaction

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Tiledesk logo

Tiledesk

4.5
(147)

Conversational Automation Made Easy

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Tiledesk allows businesses to engage with customers throughout their journey. The all-in-one customer engagement platform that offers different functionalities, from lead generation to post-sales, from WhatsApp to your website. With omni-channel live chat and chatbots.

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Act! logo

Act!

3.7
(720)

Next-level relationships. Next-level results.

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Act! Premium empowers small and midsize businesses to market better, sell more, and create customers for life.

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Accelo logo

Accelo

4.5
(165)

Transform the way you manage client work

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Accelo transforms the way professional service businesses manage client work to improve their performance and profitability.

Read more about Accelo

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Bright Pattern logo

Bright Pattern

4.8
(104)

Cloud Contact Center Software with Embedded AI

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Bright Pattern is the most effective cloud contact center software which helps businesses to simplify omnichannel service.

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Supportbench logo

Supportbench

4.9
(87)

Supportbench: AI-Powered Enterprise Support Mastery

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Supportbench revolutionizes customer support with AI-driven features. Seamlessly manage tickets, utilize dynamic SLAs, and engage users with ChatGPT bots. Deliver unmatched value and personalized experiences, making support teams the heroes of their organizations.

Read more about Supportbench

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Claritysoft CRM logo

Claritysoft CRM

4.5
(140)

User-friendly customer relationship management software

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Powerful. Intuitive. Customizable. Claritysoft CRM is designed to be easy to use without sacrificing power and functionality.

Read more about Claritysoft CRM

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Hiver logo

Hiver

4.7
(117)

Hiver: World's First Gmail-based Customer Service Helpdesk

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Hiver supercharges customer service within Gmail. Handle all support channels, including email and live chat, effortlessly. Equip agents with smart automations and analytics. Foster lasting customer ties and track vital metrics. With Hiver, offer unmatched support without traditional helpdesk hassle

Read more about Hiver

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Tempo Timesheets logo

Tempo Timesheets

4.3
(200)

#1 time tracking app for Jira since 2010.

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Tempo Timesheets is a time tracking software in Jira which enables teams to track time online, and collect reliable data for reporting, invoicing, accounting, and more. The Tempo Cloud app gives users the flexibility to track time on-the-go via iOS and Android smartphone devices.

Read more about Tempo Timesheets

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Gorgias logo

Gorgias

4.7
(109)

Help desk and customer service solution

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The ONLY customer service app specifically DESIGNED FOR SHOPIFY (integrates with Magento & BigCommerce too). Centralize your helpdesk by connecting all channels in one place - email, live chat, phone, Facebook, Instagram & more. Cut support times by 43% with the #1-rated helpdesk on Shopify.

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SAP Customer Experience logo

SAP Customer Experience

4.2
(235)

Enterprise CRM software

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SAP Customer Experience is a cloud-based customer relationship management solution that integrates with SAP ERP, forming part of the complete SAP business suite. The CRM software provides a single platform to store all client account information and manage all customer communications.

Read more about SAP Customer Experience

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Comm100 Live Chat logo

Comm100 Live Chat

4.7
(106)

Deliver the support your customers expect

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Comm100 omnichannel customer engagement empowers brands to connect at every key digital channel through a single, unified console.

Read more about Comm100 Live Chat

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Deskero logo

Deskero

4.7
(111)

Customizable help desk & ticketing system

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Provide top-level customer service using Deskero, a simple yet powerful app for taking care of your customers with multi-channel and social support.

Read more about Deskero

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InvGate Service Desk logo

InvGate Service Desk

4.6
(109)

IT service desk software

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Use InvGate to manage, automate & assess your IT service support with ticket management, workflow automation, self-service, gamification, analytics and more.

Read more about InvGate Service Desk

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UJET logo

UJET

4.5
(128)

Customer interaction & support platform with CRM integration

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UJET is a modern cloud contact center software company with leading innovation in smartphone-era customer support on the web, phone, and mobile apps.

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Medallia Concierge logo

Medallia Concierge

4.6
(120)

Text messaging for customer service & team collaboration

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Zingle is an SMS messaging solution which enables communication between businesses & their customers via text, with multi-channel messaging, automations & more

Read more about Medallia Concierge

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Bettermode logo

Bettermode

4.8
(87)

All-in-one community platform for branded communities

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Bettermode is a modern and cloud-based community platform designed to connect and empower your customers so they can help each other. Enable your customers to find solutions to their issues, promote self-service, offer content library, collect feedback, and drive customer success.

Read more about Bettermode

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