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Customer Service Software - Page 3

Last updated: Oct 3rd 2024

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KnowledgeOwl is knowledge management and documentation software used to create knowledge bases. It allows you to create and share online manuals, handbooks, help pages, user guides, software documentation and more. Users can create online portals, manuals, and help sites for customers and employees.

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Cloud contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX

Read more about NICE CXone

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Textline is a plug-and-play text messaging software designed to help businesses securely communicate with clients using various phone numbers. The Health Insurance Portability and Accountability Act (HIPAA)-compliant platform enables healthcare providers to obtain, document, and store patient consent using built-in automation capabilities.

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HelpCrunch is a top-rated customer communication platform for your Support, Marketing & Sales.
Increase conversions and sales, improve support, and grow faster with HelpCrunch.
Features:
- Live Chat
- Chatbot
- Email Marketing
- Help Desk
- Knowledge Base
- Popups
Try HelpCrunch for free!

Read more about HelpCrunch

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Lucky Orange is an all-in-one conversion optimization suite that helps website owners identify drop-offs in the conversion process using dynamic heatmaps, visitor recordings, form analytics, live chat, and polls

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Help Scout is a customer support platform built for growing teams to deliver top-notch customer service. When you sign up, you get access to an entire suite of tools — including shared inbox, knowledge base, and live chat software — all built to help you create the best customer experience possible.

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Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey

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Vtiger works with over 100,000 businesses helping them deliver outstanding customer experiences by breaking barriers between their marketing, sales, and support teams.

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Tenfold NextGen CTI enables companies to increase productivity, improve customer experience & make better business decisions with useful data.

Read more about TenFold

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Gladly is a cloud-based customer service platform that helps agents to track client communication occurring on multiple channels through a single interface

Read more about Gladly

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Act! Premium empowers small and midsize businesses to market better, sell more, and create customers for life.

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Powerful. Intuitive. Customizable. Claritysoft CRM is designed to be easy to use without sacrificing power and functionality.

Read more about Claritysoft CRM

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Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture

Read more about Genesys Cloud CX

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Bookafy automates scheduling, reminders and integrates with existing apps, while allowing clients to book, reschedule, and cancel appointments automatically

Read more about Bookafy

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Creatio is a global vendor of a no-code platform to automate workflows and CRM with a maximum degree of freedom.

Read more about Creatio CRM

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Avochato is an SMS/text messaging and live chat solution for marketing, sales & support teams, which allows users to send, receive, and collaborate on messages from customers

Read more about Avochato

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Enhance contact center efficiency using Playvox WEM. Streamline operations via Playvox WFM, automate feedback via Playvox QM, and track KPIs for optimal performance.

Read more about Playvox

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Accelo transforms the way professional service businesses manage client work to improve their performance and profitability.

Read more about Accelo

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With Salesforce Starter, find more leads to fuel growth.

Read more about Salesforce Starter

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SAP Customer Experience is a cloud-based customer relationship management solution that integrates with SAP ERP, forming part of the complete SAP business suite. The CRM software provides a single platform to store all client account information and manage all customer communications.

Read more about SAP Customer Experience

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Missive is a team inbox and chat tool that helps teams to collaborate across email, SMS, WhatsApp, Twitter, and other communication channels. The inbox provides a business-first collaborative experience.

Read more about Missive

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Tiledesk allows businesses to engage with customers throughout their journey. The all-in-one customer engagement platform that offers different functionalities, from lead generation to post-sales, from WhatsApp to your website. With omni-channel live chat and chatbots.

Read more about Tiledesk

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Tempo Timesheets is a time tracking software in Jira which enables teams to track time online, and collect reliable data for reporting, invoicing, accounting, and more. The Tempo Cloud app gives users the flexibility to track time on-the-go via iOS and Android smartphone devices.

Read more about Tempo Timesheets

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UJET is a modern cloud contact center software company with leading innovation in smartphone-era customer support on the web, phone, and mobile apps.

Read more about UJET

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Gorgias is an all-in-one customer service, customer support, and live chat helpdesk for Shopify, Magento, and BigCommerce stores, which offers tools including email integration, autoresponders, ticket management, customer history tracking, request assignment, and more to aid with customer service

Read more about Gorgias

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