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List of Customer Service Software - Page 2

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362 software options

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RenewityRMA logo

RenewityRMA

4.9
(10)

Returns management and product service tracking solution

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RenewityRMA is a cloud-based solution that helps businesses define and implement processes for returns and service management across multiple locations. Key features include quote generation, case management, serial number validation, KPI tracking, data export, and reporting.

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HelpOnClick logo

HelpOnClick

4.6
(11)

Live Chat Software and Virtual agent for SMBs

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Provide timely customer support to your website visitor with the HelpOnClick Live Chat software. Increase sales and improve customer service.

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FAQ Bot logo

FAQ Bot

4.7
(10)

Become FAQing amazing at customer service.

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Make the most of every conversation with help pages, chatbot and live chat in one platform.

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Novo Solutions logo

Novo Solutions

4.2
(14)

Asset & Work Order Management

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User-friendly and flexible web and mobile Asset, Work Order and Customer Service solution. Geo-tag and map assets. Schedule Preventative Maintenance.

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Lost Returns logo

Lost Returns

(0)

Lost and found software with customer notifications

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Lost Returns is a web-based lost and found software designed to help businesses and individuals streamline reverse logistics of lost properties. It lets teams recover lost items and return them safely to their owners.

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Mobile Service Cloud logo

Mobile Service Cloud

(0)

Mobile Service Cloud, for frictionless service experiences

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Provide outstanding online customer service experiences with Mobile Service Cloud. Work together efficiently in one Agent Inbox and engage with your customers via all channels. Boost efficiency, increase productivity, and improve your online customer service with this easy-to-use software solution.

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ThinkOwl logo

ThinkOwl

(0)

Customer service software powered by AI

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Artificial Intelligence + Helpdesk Software = Better Relationships. ThinkOwl is an artificial intelligence based, helpdesk software that combines human and machine learning. ThinkOwl leverages your human resources to the max through intelligent automation.

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EngageBay logo

EngageBay

4.6
(232)

Integrated sales & marketing software for growing teams

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EngageBay is an all-in-one marketing, sales and service automation software which automates marketing sales by combining lead generation, email marketing, marketing automation, CRM & social media engagement. EngageBay helps businesses acquire, engage, nurture, and close leads from a single platform.

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Capacity logo

Capacity

4.5
(13)

Artificial Intelligence-based knowledge management solution

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Capacity is an AI and knowledge management solution designed to help organizations automate operations related to customer help desks, project workflows, and data storage. With the drag-and-drop interface, users can organize information using folders, dialogues, and custom sharing rules.

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C2 ATOM logo

C2 ATOM

4.2
(13)

The ultimate ITSM platform

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C2 ATOM is an integrated IT service management software designed for organizations looking to provide highly refined quality service delivery. It’s also an ITIL-ready and codeless service desk built for reaching ultimate automation potential and operating best-in-class ticketing.

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Qiscus logo

Qiscus

5.0
(1)

Cloud-based customer communications management solution

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Qiscus is a powerful cloud-based customer communications management solution that enables enterprises to handle customer data, leads, omnichannel CRM, and customer engagement operations. It allows users to create a single view of your entire organization’s sales funnel so you can more effectively respond to prospects and leads, improve sales performance by real-time notifications and alerts, automate repetitive tasks, and save time through intelligent automation.

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Mojo Helpdesk logo

Mojo Helpdesk

4.5
(71)

Mojo Helpdesk makes customer service easy.

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Mojo Helpdesk is a customer support helpdesk, internal support helpdesk, issue tracking, and ticket tracking application that fully integrates with Google G Suite, and Microsoft 365. Mojo lets you centralize, assign, and track what matters most.

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Missive logo

Missive

4.9
(42)

Collaborative inbox for teams

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Missive is a team inbox and chat tool that helps teams to collaborate across email, SMS, WhatsApp, Twitter, and other communication channels. The inbox provides a business-first collaborative experience.

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Quiq Messaging logo

Quiq Messaging

4.5
(35)

Business messaging solution - SMS, FB Messenger, Kik, & Chat

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Quiq business messaging connects companies with their customers on the channels they are already using, SMS/Text, Facebook Messenger, Kik, and Chat

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Helpwise logo

Helpwise

4.8
(22)

Communication and workflow management software

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Helpwise is a communication software that allows customer-facing teams to create shared inboxes for different channels like email, live chat, SMS, Whatsapp, Facebook, Twitter, and more. Sales and support reps can use Helpwise to manage customer conversations and optimize workflows using different automation rules.

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Hatch logo

Hatch

3.9
(9)

Start With a Text, End With an Appointment.

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Two-way texting, email, and phone with automation for home improvement.

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Slack logo

Slack

4.7
(21.3K)

A single place for team communication and workflows

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Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do

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Yonyx logo

Yonyx

4.8
(130)

Decision tree driven Interactive guides for customer service

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Create decision tree driven interactive guides for customer service that integrate with your CRM system & help improve consistency & quality of service.

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Froged logo

Froged

4.7
(40)

THE one tool for onboarding, engagement & customer support

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FROGED is an all-in-one Product Success Platform, designed to evolve your entire customer lifecycle from onboarding and engagement to proactive customer support.

Made by a SaaS, for SaaS companies, and it’s easy. Like, really easy.

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JustCall logo

JustCall

4.1
(86)

A cloud-based phone system for remote sales and support team

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The Cloud Phone System of choice for modern sales and support teams. We help end clueless conversations by adding context to every call.

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ConnectWise Control logo

ConnectWise Control

4.7
(1.7K)

Remote meeting platform for resolving customers' queries

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ConnectWise Control is a help desk solution that allows businesses to detect and resolve customer queries through remote monitoring capabilities. Agents can prevent potential cyberthreats & protect data via features such as AES-256 encryption and two-factor authentication.

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Salesforce Service Cloud logo

Salesforce Service Cloud

4.4
(563)

Customer Service & Field Service Management Solutions

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Salesforce Service Cloud helps to automate customer support combining unified case management, knowledge base, social media support, live chat, & self service.

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Tidio logo

Tidio

4.8
(233)

Communicator for businesses. live chat, messenger and email

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Tidio Chat is a cloud-based live chat system which integrates messages from live chat widgets, emails, and Facebook messenger into a unified agent interface

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CloudBlue PSA logo

CloudBlue PSA

4.5
(22)

The next generation of professional services automation.

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CloudBlue supports the entire business lifecycle, from lead generation to contract renewal. It is designed specifically for software and services businesses, automating business functions in a single platform available on the cloud. It includes integrated time tracking systems and automated billing

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Really Simple Systems CRM logo

Really Simple Systems CRM

4.4
(364)

The Powerful CRM for Growing Teams

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Really Simple Systems is designed for growing teams, making it easy to set up and simple to use. All your data is in one place helping you effectively manage your contacts and share information, enabling great team collaboration, improved customer relationships and increased sales.

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