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Top Rated Customer Service Software with Shopify - Page 4

Last updated: October 2026

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97 software options

Velaro logo

Driving business success through every conversation.

Give customers fast, convenient support through chat, messaging, and voice. Automate responses, track issues with ticketing, and let your team focus on high-value interactions. Co-browsing and AI-driven workflows improve response times and make sure every question is answered without delays.

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Corefactors logo

RevOps Enabling AI-powered CRM- A Zero Revenue Leakage Tool

Corefactors is a RevOps-enabling AI-powered CRM software that automates operations and integrates data across your revenue-generating teams. The solution is easy to customize and designed to handle increasing volumes of data and users without compromising performance.

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Freshdesk Omni logo

Omnichannel customer support software

Freshdesk Omni facilitates powerful collaboration between front-line and back-office teams on complex issues by breaking down silos, enabling seamless knowledge distribution, and sharing complete context for faster problem-solving.

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GreenRope logo

CRM solution for sales, marketing and operations

GreenRope helps you provide better customer service, see all customer information, interactions, and history in one place. You can use automation to simplify your tasks and communications, create tickets, surveys, feedback forms, and more to measure customer satisfaction and solve problems.

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Trengo logo

Automate repetitive work to unleash meaningful conversations

Because customer Delight. Always. Wins.

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weclapp logo

Compact CRM solution for small businesses & freelancers

Weclapp Cloud CRM is a web-based customer relationship management (CRM) software for small and medium-sized companies to manage their contacts, leads, and customers, identify sales opportunities, and create campaigns, with tools including team chat, task management, Microsoft Outlook sync, and more

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Freshchat logo

Live Chat software for modern messaging

Freshchat is a modern messaging software built for customer support teams to talk and customers on the website, mobile app, or social

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Sprinklr logo

The definitive AI-native platform for customer experience

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale, across every customer touchpoint.

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ClickDesk logo

Live chat for customer support

ClickDesk is a live support solution for customer service teams which combines live chat, voice chat, help desk & a social toolbar for website customer communications. Support agents can answer queries, transfer tickets, respond to social media posts, & collaborate with one another using ClickDesk.

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NetSuite logo

AI-powered cloud-based business management suite

NetSuite is an AI-powered cloud-based business management suite. It helps organizations streamline their operations and gain real-time insights into their performance. The suite caters to a range of industries such as manufacturing, retail, and professional services.

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Acctivate Inventory Management logo

Inventory management add-on for businesses using QuickBooks.

A better way to put the customer first. Manage orders, tracking info, customer info, see product availability & fulfill orders faster in QuickBooks.

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Kayako logo

AI-enabled unified customer service platform

Kayako - Customer Service Software made personal and simple with a unified customer service platform that helps you build closer relationships.

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Agile CRM logo

Sales and marketing CRM for growing businesses

Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey

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Act! logo

More than CRM - Your total relationship solution.

Act! Advantage is a front-office CRM solution that unites sales, marketing, and customer management in one affordable platform to help you stay organized and turn relationships into results.

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Mobile Service Cloud logo
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Mobile Service Cloud, for frictionless service experiences

Provide outstanding online customer service experiences with Mobile Service Cloud. Work together efficiently in one Agent Inbox and engage with your customers via all channels. Boost efficiency, increase productivity, and improve your online customer service with this easy-to-use software solution.

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Ovellan logo
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AI chatbot for customer service and sales

Ovellan is an AI chatbot platform designed for local businesses and webshops that answers customer questions, books appointments, and captures leads. The software trains on custom business content and operates across multiple channels including website widgets, WhatsApp, Messenger, and Instagram. It features live order tracking, appointment scheduling, lead qualification, and a shared inbox that consolidates conversations from all channels for team collaboration.

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OMQ logo
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Customizable, AI-powered customer service

OMQ is a suite of cloud-based, artificial intelligence (AI) powered customer service solutions which offer businesses the tools to create custom knowledge bases and dynamic FAQs to encourage customer self service. The platform also automates processes such as ticketing and message response

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Lokulus logo
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Your AI workflow automation partner

Lokulus' AI-driven workflow automation platform delivers cost effective and personalised customer experiences. The workflows intelligently manage, prioritise and respond to endless customer queries. If it can’t be resolved through automation, it will escalate to the right person.

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HelpStack logo
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One inbox for email, chat and social, with AI drafts

HelpStack brings email, website chat, Messenger, Instagram DMs and WhatsApp into one shared inbox. The AI drafts every reply and an agent approves it before it goes out. Connects to Shopify and WooCommerce so answers come from live order data. EU-hosted, free plan available.

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Hay logo
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AI customer support automation platform

Hay.chat is source-available AI customer service software that resolves queries end-to-end. It connects to your e-commerce platform, CRM, and payment provider to complete real actions inside the conversation, across WhatsApp, email, Instagram, and web chat.

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Flip CX logo
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Cost-saving automation for inbound calls

Flip's automated CS voice assistant handles the simple, repetitive requests from inbound customer support calls. Its automated voicebot provides an Alexa-like experience that can deliver faster resolutions to simple requests while giving human agents more time to handle the more complex issues.

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BOTNATION AI logo
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Artificial intelligence (AI)-based chatbot creation platform

BOTNATION AI is a cloud-based conversational AI solution designed to help businesses launch and manage chatbots for websites and Facebook pages. With the keyword recommendation engine, users can search and analyze keywords and phrases from customer interactions across multiple advertising campaigns.

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