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Top Rated Customer Service Software with Shopify - Page 3

Last updated: October 2026

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97 software options

Ochatbot logo

AI Chatbot for Ecommerce & Support. No Hallucinations, Free

Ochatbot, designed for ecommerce and support, provides proprietary scripted intent-based AI and generative AI, hallucination-free. Easy to install, For all website platforms, Free version available.

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SemanticForce logo

eCommerce intelligence and customer service platform.

SemanticForce is a media intelligence and customer service platform equipping users with deep semantic and visual analysis. It enables businesses to perform deep listening, advanced analytics and offers them a helpdesk platform. The tool provides a 360 market view that covers news, social media, reviews, pricing, ads, and threats intelligence within one ecosystem.

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Accon logo

Enterprise Resource Planning solution

Accon is a complete ERP that offers features such as accounting, CRM, warehouse management, sales, HHRR, purchases, manufacturing, project management and more.

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HelpOnClick logo

Live Chat Software and Virtual agent for SMBs

Provide timely customer support to your website visitor with the HelpOnClick Live Chat software. Increase sales and improve customer service.

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easiware logo

No more claims, only conversations

easiware transforms customer interactions by centralizing knowledge, automating requests, and utilizing intelligent technologies. This approach creates memorable customer experiences, fostering brand loyalty and long-term business sustainability.

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Tactful AI logo

Simpler, Better and Modern Customer Service

Tactful AI is an AI-powered customer service platform that unifies interactions across voice, digital, and social channels. It offers intelligent routing, automation, and self-service to boost efficiency and deliver personalised support, helping businesses enhance customer experiences seamlessly.

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Gnatta logo

AI Agents and omnichannel support, built for control

Gnatta is customer service software designed to help businesses of all sizes manage customer communications across multiple channels such as Instagram, Facebook, Twitter, email, and more on a centralized platform. Administrators can sort conversations based on SLA's and your preferences.

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Azeon logo

AI-powered support across multiple channels

Azeon is an agentic AI solution designed for customer support across chat, email, and voice channels. The platform integrates with existing CRM, helpdesk, billing, payment, eCommerce, and ERP systems without requiring infrastructure replacement. It features context-aware conversation handling, automated escalation to human agents, multilingual support, and compliance with GDPR, SOC 2, ISO 27001, and HIPAA standards.

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Engaige logo

The AI customer support agent that acts like you

Engaige is the AI Ecommerce support platform for fast-growing DTC brands.

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HappyFox Chat logo

Premium live chat software

HappyFox Chat live chat software for website helps business improve online conversions and their customer service experience

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ControlHippo logo

WhatsApp shared inbox that lets you manage multiple devices.

Take your Sales and customer support to next level with a WhatsApp shared inbox that lets you manage multiple devices.

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Gallabox logo

A single, collaborative customer communication tool

Gallabox empowers businesses to convert customer conversations into actions by employing WhatsApp Chatbots

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Vivocha logo

Next Generation Customer Interaction Platform

Vivocha is a cloud-based service tailored to businesses looking to engage with their customers online using the most effective communication channel at the right time

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charles logo

Web-based conversational commerce suite for consumer brands

charles assists companies in pioneering conversational commerce by integrating shop systems, chat apps, and bots in a single platform. Key features include lead distribution & qualification, analytics, human handover, one-to-one messaging, real-time conversations, multi-chat, automation, and more.

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Infoset logo

Omnichannel customer service platform

Infoset is a omnichannel customer service platform, allowing users to manage calls, emails, social media, and more.

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Intellicon logo

AI-powered omnichannel contact center platform

Intellicon is an omnichannel contact center solution that integrates voice, email, chat, WhatsApp, and social media channels into a unified platform. The software features AI-powered chatbots, virtual agents, sentiment analysis, and quality assurance tools for automated customer interactions. It includes CRM capabilities, helpdesk management, automatic call distribution, and telephony integration for managing inbound and outbound communications across multiple industries.

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Mavenoid logo

Cloud-based AI product support platform for enterprises

Cloud-based AI agent platform for enterprise product brands, combining self-service troubleshooting, live agent handoff, and support.

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NFON Contact Center logo

AI-enabled solution for omnichannel customer support.

NFON Contact Center is an AI-driven platform that unifies all communication channels—voice, email, web chat, social media, SMS, WhatsApp, and Microsoft Teams*—into one intuitive hub for fast, personalised customer support.

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HappyFox Help Desk logo

AI-powered help desk and ticketing software

Customer service software for email, chat, social media, voice, web forms, and messaging. HappyFox combines ticket routing, automation, SLAs, private notes, knowledge bases, self-service portals, CSAT surveys, reports, mobile apps, and 100+ integrations.

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Corenio logo

"Corenio: Streamlining SME Operations Effortlessly"

Elevate your SME with Corenio: A comprehensive suite for seamless order, inventory, and shipping management. Optimize operations, boost efficiency, and drive growth. Discover the power of integration and scalability. Transform your business with Corenio today!

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HubSpot Service Hub logo

Keep customers longer.

Support customers at scale and keep it personal. Service Hub combines customer agent, a connected help desk, and a knowledge base, all working from HubSpot Smart CRM data, so customers get answers quickly and reps focus on the conversations that need a human touch.

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Trring Me logo

Cloud-based communication management platform

We'll enable you to smartly categorize your customer chats to provide personalized and targetted information to all groups and stakeholders, a Customizable chatbot that allows businesses to manage customer interactions via automated responses, reports, broadcasts, and more.

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eDesk logo

eDesk; the most scalable eCommerce customer support tool for

eDesk’s AI-powered customer service software is designed specifically for eCommerce businesses, to take the complexity out of managing multiple marketplaces, webstore and social media support.

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Dixa logo

Conversational Customer Service Software

Full-featured customer service software for phone, email, chat & messaging apps that runs in your browser. Designed for customer-facing teams that prioritize the customer experience, Dixa helps brands deliver omnichannel customer experiences through smart routing, built-in CRM, integrations & more.

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Sinch Engage logo

All-in-one messaging platform for SMS, MMS, RCS & WhatsApp

Sinch Engage (formerly MessageMedia) is a messaging platform built to streamline customer service via SMS, MMS, RCS & WhatsApp. Offer fast, personalized support through the mobile channels customers prefer. CRM-integrated, secure, scalable, with 24/7 support.

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