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ITSM Software - Page 2

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Salesforce Service Cloud logo

Salesforce Service Cloud

4.4
(745)

Customer Service & Field Service Management Solutions

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Salesforce Service Cloud is designed with the needs of ITSM in mind. Make IT’s job easier, and empower it to innovate and move the company forward.

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Supremo Remote Desktop  logo

Supremo Remote Desktop

4.7
(435)

Remote assistance, IT professionals, System administrators

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SupRemo helps private and companies to connect with remote devices or servers to manage applications and provide support. The white-label capabilities let professionals personalize the interface using custom logos, company details and themes to establish brand identity with clients.

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FixMe.IT logo

FixMe.IT

4.8
(374)

Remote Support Software That Always Works

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Remote support software designed for delivering on-demand and unattended support from anywhere in the world.

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Yonyx logo

Yonyx

4.7
(228)

Decision tree driven Interactive guides for customer service

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Create decision tree driven interactive guides for customer service that integrate with your CRM system & help improve consistency & quality of service.

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IT Glue logo

IT Glue

4.6
(231)

Track, find and know everything in under 30 seconds.

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IT Glue is a cloud-based, SOC 2-compliant IT documentation solution which is designed to help MSPs manage documentation and reduce time spent searching for information. The platform offers flexible asset tracking, relationship mapping, documentation automation, workflows, checklists, and more.

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PagerDuty logo

PagerDuty

4.6
(209)

Incident Management & Operations Performance Software

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PagerDuty is a cloud software that connects people, systems & data into a single view - creating visibility & actionable intelligence across their operations.

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Pulseway logo

Pulseway

4.7
(181)

All-in-one remote IT monitoring and management platform.

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Built directly for MSPs and internal IT teams, Pulseway delivers a powerful monitoring and management tool that gives you powerful Automation, Remote Control, OS and 3rd Party Patch Management, Endpoint and Security Management, Asset Reporting and Backup.

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Caspio logo

Caspio

4.5
(213)

Build online database applications without coding.

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Caspio is the world’s leading LOW-CODE platform for building online database applications without having to write code.

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ServiceNow logo

ServiceNow

4.5
(221)

Enterprise IT service cloud solutions

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ServiceNow is an IT service application platform-as-a-service provider that offers a range of ITSM products to automate & manage numerous IT enterprise services. ServiceNow can be used for cloud & virtualization lifecycle management, change orchestration, infrastructure discovery & IT governance.

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LogMeIn Rescue logo

LogMeIn Rescue

4.6
(158)

Remote support for helpdesks, call centers and organizations

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Rescue is a powerful, easy-to-use remote support solution for PC’s, Mac’s, mobile devices, and more.

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OpsGenie logo

OpsGenie

4.7
(136)

Modern IT incident management and response solution

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Opsgenie centralizes alerts from your monitoring, ticketing and ITSM tooling then dispatches them based on source, content and time to the folks who are on-call and ready to take action.

Opsgenie provides teams with all the information needed to collaborate and troubleshoot during an incident.

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GoTo Resolve logo

GoTo Resolve

4.4
(197)

All-in-one IT support

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Designed with today's SMBs in mind, GoTo Resolve is an all-in-one IT support software built to help IT professionals streamline their help desk by bringing together the tools they need to engage, identify problems, and fix issues faster.

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ManageEngine ServiceDesk Plus logo

ManageEngine ServiceDesk Plus

4.4
(202)

Cloud IT Help Desk Software

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ServiceDesk Plus helps to automate IT help desk processes such as knowledge base, SLAs, self-service, and reports. With optional asset & project management.

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Hiver logo

Hiver

4.7
(117)

Hiver: World's First Gmail-based Customer Service Helpdesk

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Hiver is the world's first Gmail-based helpdesk for customer-facing teams. It helps teams collaborate on shared inboxes like services@, orders@, support@ and deliver exceptional customer service.

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Tempo Timesheets logo

Tempo Timesheets

4.3
(200)

#1 time tracking app for Jira since 2010.

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Tempo Timesheets is a time tracking software in Jira which enables teams to track time online, and collect reliable data for reporting, invoicing, accounting, and more. The Tempo Cloud app gives users the flexibility to track time on-the-go via iOS and Android smartphone devices.

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xMatters logo

xMatters

4.5
(137)

Actionable IT alerting platform for enterprises

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xMatters is an actionable IT alerting platform that relays data between systems while engaging the right people to resolve incidents faster.

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Naverisk logo

Naverisk

4.8
(88)

Remote monitoring & management for managed service providers

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Naverisk is an All-in-One remote monitoring and management (RMM) solution designed for managed service providers with device monitoring and ticketing system built in

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Vivantio logo

Vivantio

4.3
(177)

Flexible Software. Focused Service.

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Achieve service excellence by adopting best practices and established process oriented frameworks. Make use of incident, problem and change management to deliver the highest value to the business. Organize, plan, and prioritize work to ensure the right teams are working on the right projects.

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Cherwell Service Management logo

Cherwell Service Management

4.3
(163)

Customizable IT service management solution

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Cherwell Service Management is a web-based IT service management system with codeless architecture, ITIL-verified processes, SIAM & MSI functionality, and more

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Action1 logo

Action1

4.8
(79)

#1 Risk-Based Patch Management Platform

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The #1 risk-based patch management platform for distributed networks

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Onspring logo

Onspring

4.8
(72)

Intelligent automation & real-time reporting for any process

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One comprehensive system to manage incidents and problems alongside your asset catalog in the midst of your release & deployment cycles. Onspring can help you align IT & security requirements to enterprise risk levels while simultaneously reducing operational costs and driving productivity.

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TeamDynamix logo

TeamDynamix

4.4
(140)

IT service management platform

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TeamDynamix ITSM & PPM solutions are designed to provide organizations with the tools and methodology required to streamline IT and enterprise service management processes, procedures, and tasks.

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HappyFox Help Desk logo

HappyFox Help Desk

4.6
(91)

Helpdesk, customer support software

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HappyFox is a cloud based, all-in-one help desk and customer support software. HappyFox's ticketing system enables the quick resolution of customers' issues via an efficient customer support workflow. The platform provides a built-in knowledge base, community forum and end-user support portal.

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OTRS logo

OTRS

4.5
(91)

Helpdesk software for customer service management teams

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OTRS is a helpdesk software designed to help businesses manage resources, workflows, internal communication processes, customers, service requests, and more on a centralized platform. Administrators can configure access permissions, enabling agents to view client data.

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Kaseya VSA logo

Kaseya VSA

4.1
(200)

IT Systems Management Software for Internal IT and MSPs

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Manage all of IT from a single integrated console with Kaseya VSA. Includes automated discovery and management of hardware, software, and systems inventory.

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