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ITSM Software - Page 4

107 software options

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CloudMonix

4.8
(10)

Monitoring and Stability as a Service for Cloud Systems

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CloudMonix provides advanced cloud monitoring and automation for applications and services deployed on the Microsoft Azure Cloud Platform.

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C2 ATOM

4.2
(12)

All-in-one service desk software

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C2 ATOM is an integrated IT service management software designed for organizations looking to provide highly refined quality service delivery. It’s also an ITIL-ready and codeless service desk built for reaching ultimate automation potential and operating best-in-class ticketing.

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OfficeAmp

4.2
(11)

Office operations & issue management software on Slack.

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OfficeAmp is an office operations & issue management software for Slack which provides a central location from which to collect, manage & resolve workplace issues, as well as generally manage all employee requests & questions & office tasks within Slack in real time

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FootPrints

3.5
(26)

IT service desk automation software for mid-size businesses.

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FootPrints service desk is an ITIL verified IT service management & automation software application for small to medium sized businesses. The cloud-based solution provides tools for change management, service catalog and portfolio management, knowledge management, workflow automation, and more.

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ITarian

4.8
(5)

IT and remote access management solution

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ITarian remote access & IT management solution that helps companies connect and communicate with clients & employees, facilitating remote file access, system monitoring, troubleshooting, and operations management. Users can create multiple groups & define roles to provide secure access to resources.

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Milldesk

4.8
(5)

IT help desk and service desk management

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Milldesk is an IT help desk and service management platform designed for IT service providers and organizations of all sizes. Key features include intelligent workflows, automatic and scheduled tickets, communication tools, contract management, customizable branding, and feedback management.

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IncidentMonitor

4.1
(7)

Service desk software with self-service web portal support

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IncidentMonitor is an on-premise or cloud-based help and service desk solution, delivering process management, support ticketing and self-service web portals

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YOUZER

4.8
(4)

IT and SaaS account management & monitoring

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Youzer is an online software that helps companies to manage the IT accounts and assets of their employees

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Efecte

4.5
(4)

IT service management software

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Efecte is an IT service management software designed to help businesses of all sizes manage and track utilization of IT related services within the organization.

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ServiceWise

4.7
(3)

Web based help desk management software

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ServiceWise is an online help desk software for IT service management and offers SLA management, configurable workflows, reporting and analytics features

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Service Creatio

4.3
(4)

The Omnichannel Customer Service and Support

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A perfect fit for medium and large businesses struggling to automate internal and external service processes,
including ITIL processes.

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Test Lodge

4.0
(5)

Online test case management tool

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With no user limits and the ability to easily create test suites / test cases along with executing multiple test runs, TestLodge offers both individuals and businesses the basic tools needed to manage their testing.

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DeskCenter Management Suite

5.0
(2)

Discover, organise and manage all IT assets

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DeskCenter Management Suite is a solution for IT asset management, license management, software and OS deployment, reporting, real time system management & more

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EV Service Manager

3.1
(11)

IT service management solution for businesses of all sizes

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EV Service Manager, by EasyVista, is a cloud-based IT service management (ITSM) solution, which assists organizations of all sizes with incident tracking and task management. Key features include trend analysis, request fulfillment, financial management, and reporting.

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Mproof

4.0
(3)

SaaS or on-premise ITSM software for MSPs

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Clientele ITSM is an ITSM software for every type of service organization to improve processes & empower customers to be self-sufficient through self-service

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HelpMaster

5.0
(1)

Helpdesk, service desk and customer support software

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HelpMaster is used for helpdesk, service desk, IT service management and ITIL-based tech-shops. CRM, ticketing, web self-service, email to ticket conversion, asset management and workflow to help you streamline your customer support operations.

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Action1 RMM

4.0
(1)

Making Patch Management and Endpoint Security Easy & Secure

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Action1 RMM is a fast and powerful cloud-based Remote Monitoring & Management (RMM) solution created for MSPs and IT professionals to manage endpoints, comply with security standards, and support remote end-users.

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Enterprise Service Desk

4.0
(1)

ITIL-based incident, service and change management solution

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Enterprise Service Desk is a scalable ITIL-based help desk solution delivering a multitude of features across incident, service and change request management

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IT Pro Dashboard

3.0
(2)

A PSA alternative to Autotask, Connectwise and Tigerpaw

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A cloud base Professional Services Automation (PSA) tool for small and mid-size MSPs and IT services companies.

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SpiceCSM

3.0
(1)

Integration Platform as a Service for contact centers

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SpiceCSM is a web based on-demand platform for increasing the efficiency of your contact center agents. Designed as a "point solution," SpiceCSM Guided Services turn your agents into subject matter experts, without additional training. With a unique blend of decision tree technology, data collection, and easy to use creation tools, your contact center will not only provide higher quality service, but at a lower cost.

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BigPanda

(0)

Autonomous Operations- Intelligent Automation for IT Ops

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BigPanda (bigpanda.io) Autonomous Operations platform helps IT Ops, NOC & DevOps teams detect, investigate and resolve IT incidents faster and more easily than ever before.

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GridVision

(0)

IT automation & management platform for SMBs & MSPs

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GridVision is a powerful automation platform for configuring, monitoring, and managing your Windows-based desktops & servers, whether they're on-premises or in the cloud. Standardized automation policies in global runbook make managing your Windows infrastructure repeatable and predictable.

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IT Help Desk

(0)

IT help desk and ticket management software

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Use Comindware’s graphical Workflow Builder and Form Builder to interactively customize IT workflow processes and measure and monitor IT help desk activities. It automates and streamlines handling of IT help desk requests with automated request routing, prioritization, and escalation.

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ITSM 365

(0)

Customizable Service Desk for any business small or large

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Out-of-the-box solution covering all your needs. Manage incidents, problems, tasks and changes. Get the approval from your users. Sign and control SLA contract. Build your configuration database & knowledge base

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Maestro

(0)

Business intelligence platform to collect & analyze data

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Maestro Intelligence Hub is a cloud-based platform designed to help small to midsize organizations connect the frontend and backend applications such as ERP, CRM, accounting, or POS to streamline and evaluate operational processes.

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