getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Live Chat Software with Document storage - Page 3

Last updated: October 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

134 software options

ServiceTonic logo

ServiceTonic targets small and medium size enterprises

ServiceTonic is a help desk software solution that centralizes support ticket and request management through multiple channels including web, mobile, email, phone, chat, and QR codes. It aligns with ITIL best practices to help IT departments effectively manage services. Key features include automation, knowledge management, and asset management.

Read more about ServiceTonic

Users also considered
omniCustomers logo

Full featured Customer Management and Sales platform

Customer management, sales management, and automation in one package for your company. With all the features you need to run and expand your business, you can personalise engagement, shorten your sales cycle, and increase revenue.

Read more about omniCustomers

Users also considered
Mongrov logo

Boost efficiency by 50% with Mongrov's FSM Software

Boost efficiency by 50% with Mongrov's comprehensive Field Service Management Software, streamlining operations, enhancing customer satisfaction, and driving business growth.

Read more about Mongrov

Users also considered
oct8ne logo

Cloud live chat & visual support for e-commerce

oct8ne is a cloud-based live chat and chatbot platform with coviewer technology for e-commerce and service businesses, supporting.

Read more about oct8ne

Users also considered
Positive User logo

The engine of growth. An all in one solution for user data.

Live chat that tells you who you speak with. Communicate personally or send automated messages.

Read more about Positive User

Users also considered
BotPenguin logo

AI agent builder to automate sales, support, & engagement.

AI-powered agent builder to automate sales, support, & engagement across 6+ channels, including WhatsApp, Instagram, Website, and more

Read more about BotPenguin

Users also considered
LiveHelpNow logo

Help desk and live chat solution for customer service

LiveHelpNow is a help desk software solution for customer service and live chat. LiveHelpNow's live chat tool engages with website visitors to garner customer feedback, send targeted messages & relevant recommendations. It also provides email & ticket management, knowledge base publishing & more.

Read more about LiveHelpNow

Users also considered
Vision Helpdesk logo

Help Desk, Live Chat Software, and ITSM / ITIL Service Desk

Vision Helpdesk offers four products to manage customer support for all size business.

1) Multi channel Help Desk Software
2) Satellite Help Desk (Multi company help desk )
3) Service Desk Software (PINKVerify Certified - ITIL / ITSM Complaint)
4) Live Chat Software

Read more about Vision Helpdesk

Users also considered
Zenzap logo

AI Agents for Work

For individuals and teams: AI agents connect tools, automate workflows, and help you work better and faster in a chat interface.

Read more about Zenzap

Users also considered
Click2Magic logo

Click2Magic is a Customer Live chat support Application

Get in touch with your website visitors instantly. Let the Click2Magic live bots or human agents check into what your visitors are looking for from your website and accordingly engage them with the answers. Click2Magic has a different range of features to understand the customer's behavior.

Read more about Click2Magic

Users also considered
DevRev logo

DevRev OneCRM, purpose-built for technology companies

DevRev is a platform purpose-built for SaaS and technology companies, helping back-office development match the rapid pace of front-office customer relationships. It helps individuals bring end users, support engineers, product managers, and developers together, making it effortless to do what matters most and creating a company-wide culture of product and customer-centricity.

Read more about DevRev

Users also considered
Cleed.ai logo

All-in-one AI Assistant to boost sales and customer care

Cleed.ai is an AI-powered conversational assistant designed for e-commerce & corporate sites, acting as a digital salesperson that increases conversion and reduces customer service costs, providing a cutting edge & high-end customer experience.

Read more about Cleed.ai

Users also considered
Messaging Studio logo

Software for managing customer communication via Salesforce

Messaging Studio is a cloud-based communication software designed for Salesforce tools that helps businesses manage customer interactions via a unified portal. The platform lets organizations define user permissions and assign different roles to notify members across teams about incoming customer messages.

Read more about Messaging Studio

Users also considered
Business in a Box logo

The Business Operating System for SMBs

Business in a Box (BIB) is a Business Operating System (BOS) for small and medium businesses. It brings tasks, projects, documents, communication, and team structure into one system, helping companies run with clarity instead of chaos.

Read more about Business in a Box

Users also considered
SendPulse logo

AI-driven email and chatbot marketing platform

SendPulse is an AI-driven email and chatbot marketing platform with a built-in CRM for marketers, business owners, industry experts, and eLearning businesses. Our ecosystem includes 10+ audience engagement, communication, and lead generation services and offers a free plan with no time limit.

Read more about SendPulse

Users also considered
Watermelon logo

Cloud-based AI customer service platform for all sizes

Watermelon is a cloud-based, EU-hosted AI customer service platform for building AI Agents that automate conversations across chat.

Read more about Watermelon

Users also considered
Inxide logo

Omnichannel Conversational AI Platform developed by Increso

Inxide by Increso is a conversational AI platform, which helps contact centers personalize interactions through various technologies such as biometric recognition, Natural Language Processing (NLP), smart speaker, and deep learning.

Read more about Inxide

Users also considered
Deskpro logo

Customer service software you can depend on

Deskpro is multi-channel helpdesk software that can be Cloud or self-hosted. The helpdesk app includes using filters, custom fields, macros, quick replies, labels, triggers and notes. You can also use Deskpro to generate self-help content for your clients. Other features of the app include live chat, customer feedback and suggestion tools, custom branding, 3rd party integrations and advanced reporting.

Read more about Deskpro

Users also considered
Chative logo

AI-enabled omni-channel messaging platform

A TRULY omni-channel messaging platform designed for e-commerce and online businesses, enabling the power of AI and automation.

Read more about Chative

Users also considered
SAP Service Cloud logo

AI-enabled customer service platform for remote support

SAP Service Cloud is a customer support software that helps businesses leverage artificial intelligence (AI) to resolve clients’ queries on a centralized platform. Managers can examine incoming service tickets, sort them into relevant categories, and assign tasks to available agents.

Read more about SAP Service Cloud

Users also considered
UseResponse logo

All-in-one Customer Support and Feedback Suite

Organize online documentation, customer self-service and provide customer support with UseResponse's customer feedback software and help desk system.

Read more about UseResponse

Users also considered
Vergic logo

Customer engagement with AI chatbots, messaging and video

Vergic Engage is a digital engagement platform that includes chatbots, voicebots, messaging, and collaboration tools. With the analytic engine feature, businesses can personalize the customer experience.

Read more about Vergic

Users also considered
NinjaChat logo

Live Chat Software

500apps' All-in-One Business Suite features NinjaChat, a Live Chat Software that provides the best customer support for your website visitors. By integrating your live chat with multi-channel communication.

The All-in-One Business Suite by 500apps offers 50 apps for a flat $14.99.

Read more about NinjaChat

Users also considered
Help Scout logo

Cloud-based customer support platform

Help Scout is a shared inbox, help center, and live chat software that gives your team the tools needed to easily manage customer communications. The platform offers a range of features, including AI-powered tools, integrations, and analytics, to empower both your team and your customers.

Read more about Help Scout

Users also considered
WikiPro logo

Customer communication platform for small business owners

WikiPro is a customer communication platform designed to help small businesses in the legal, finance, accounting, and marketing sectors engage with clients by requesting reviews, electronic signatures, payments, and more. Administrators can create tasks and assign them to team members.

Read more about WikiPro

Users also considered