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Top Rated Live Chat Software with Interaction tracking - Page 4

Last updated: October 2026

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288 software options

Salesmsg logo

Cloud-based business texting & calling for sales teams

Cloud-based SMS, MMS, and voice platform for sales, marketing, and support teams, featuring AI agents and CRM integration.

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Next4biz CSM logo

AI-powered, no-code customer service management

Next4biz is a no-code, process-based customer service platform that connects omnichannel help desk operations, AI assistance, automated workflows, SLA escalation, human handoff, and advanced reporting in one service flow.

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MyAlice logo

Cloud-based help desk and customer communication software

MyAlice is a support and sales automation platform designed for growing eCommerce and DTC brands. It helps businesses increase sales and engagement by delivering personalized messages at key moments throughout the customer journey, such as order notifications, cart recovery, and more. MyAlice centralizes interactions across various messaging channels like WhatsApp, Instagram, and Facebook, allowing businesses to build long-lasting customer relationships.

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OneHash Chat logo

World's 1st FaaS

OneChat is an all-in-one customer communication solution.

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Lead2Team logo

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Rezolve AI logo

Agentic AI for enterprise IT, HR, and FinOps automation

Rezolve.ai is an enterprise Agentic AI platform that helps organizations automate service operations and employee support. It enables conversational support in Microsoft Teams and Slack, automates workflows, and improves access to enterprise knowledge.

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Desk360 logo

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Crisp logo

All-in-one multi-channel solution for customer messaging

More than Live Chat, companies have now to face with multi-channel customers support so Live Chat is not enought anymore. By using Crisp, companies can enjoy an all-in-one multi-channel customers relationship platform that will help them better scale their communication.

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CRM Messaging logo

Bringing businesses closer to customers

CRM Messaging Live Chat enables real-time customer engagement, AI automation, and lead capture. Provide instant support, assign chats to team members, automate replies with AI, and convert visitors into customers—ensuring faster response times, better interactions, and improved customer satisfaction

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USAN Contact Suite for Amazon Connect logo

Extending the power and breadth of Amazon Connect

Contact Suite is a critical component of any Amazon Connect implementation. It consists of natively built solutions that extend the power and
functionality of Amazon Connect. These solutions require no integration effort and work in tandem with Amazon Connect. Agent Desktop, Dialer, Chat, Email

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Watchers logo

Cloud-based community chat tools for digital platforms.

AI-powered integrated SaaS that makes any platform social and unlocks its growth potential.

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ActivEngage logo

Communication solution for automotive businesses

ActiveEngage is a web-based live chat and communication solution designed to help businesses in the automotive industry optimize the customer buying journey. Features include lead generation and routing, real-time escalations, activity tracking, reporting, and analytics.

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AlphaChat logo

Conversational AI platform with virtual assistants

AlphaChat is a conversational artificial intelligence (AI) software designed to help businesses route support requests to agents and streamline communication between clients and CS teams. Administrators can gain insights into chatbot accuracy and solve rates, average response time, received messages, and other metrics via pie charts from within a unified platform.

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HaloCRM logo

Sales, marketing and service in one per-agent price

HaloCRM unites sales pipelines, marketing campaigns and customer service on one record, with AI and reporting included.

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TruChat logo

Natural language processing powered chatbot + live chat

TruChat is an AI powered chatbot & live chat platform that lets users build multichannel conversational marketing chatbot solutions easily without any coding, as well as control customer conversations across all major messenger platforms, company mobile app, and websites with a single system

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Ochatbot logo

AI Chatbot for Ecommerce & Support. No Hallucinations, Free

Ochatbot, designed for ecommerce and support, provides proprietary scripted intent-based AI and generative AI, hallucination-free. Easy to install, For all website platforms, Free version available.

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Inbenta logo

A Conversational AI Platform that Reduces Support Requests

Inbenta's Conversational AI Platform automates communications 24/7 and helps reduce incoming support requests providing up to a 90% self-service rate.

Its unique NLP technology powers 4 modules that help brands offer 360º conversational experiences across channels and boost agents performance.

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Vee24 logo

Software for managing customer interactions and support

Vee24 is a cloud-based customer service software that helps businesses streamline support operations and engage with their customers. It offers a variety of communication channels to meet diverse customer needs. The live video chat feature allows customers to have face-to-face conversations with support agents.

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NABD System logo

Omnichannel Customer support & Help Desk software-FREE PLAN

Simple and Powerful chat module for on-demand and proactive messaging with advanced chat capabilities and web visitors tracking.

Read more about NABD System

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Serviceform logo

AI-powered conversations for better website conversions

Serviceform is a website conversion platform that helps businesses engage visitors, capture leads, and manage conversations using AI agents, chatbots, live chat, and forms—all from one centralized system.

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elevio logo

Self-service support & customer education platform

Elevio offers on-demand, self-service customer support tools, including knowledge base management, in-app contextual help, support channel integrations, & more

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Verloop logo

Conversational AI Platform for Automated Customer Support

Verloop.io is a customer support automation with hybrid bot + human platform that helps you provide exceptional support experiences to your customers across channels. Deploy our bot on your website, app, Facebook page, and WhatsApp number.

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Gubagoo logo

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SwiftSales logo

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omniCustomers logo

Full featured Customer Management and Sales platform

Customer management, sales management, and automation in one package for your company. With all the features you need to run and expand your business, you can personalise engagement, shorten your sales cycle, and increase revenue.

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