getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Live Chat Software with Interaction tracking - Page 2

Last updated: August 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features


Integrated with


Pricing model


Devices supported


Organization types


User rating


210 software options

11Sight logo

The shortest path to revenue.

learn more
#1 Inbound Video Call Platform for Revenue Teams.

Read more about 11Sight

Users also considered
TimelinesAI logo

Shared WhatsApp inbox and CRM integration for sales teams

learn more
What it does: TimelinesAI centralizes live WhatsApp conversations from multiple numbers into one team workspace with routing, assignments, notes, quick replies, and controlled bulk replies.

Why it matters: Agents respond faster with full context inside the CRM view; leaders track workloads and SLAs

Read more about TimelinesAI

Users also considered
LiveChat logo

AI-based live chat for customer support and sales teams

learn more
LiveChat serves as a fully capable tool to provide a complex customer service and proactively convert website visitors into customers.

Read more about LiveChat

Users also considered
Acquire logo

Multi-channel Customer Communication Platform

learn more
Web & in-app real-time customer communication software for support. Co-browse, live chat, chatbot, video & voice.

Read more about Acquire

Users also considered
Avochato logo

SMS texting and live chat for sales, support & ops teams

learn more
Avochato is an SMS/text messaging and live chat solution for marketing, sales & support teams, which allows users to send, receive, and collaborate on messages from customers

Read more about Avochato

Users also considered
Comm100 logo

People-First, AI Powered Omnichannel Customer Service

learn more
Comm100 Live Chat is a powerful and highly configurable customer support platform for websites and mobile apps, designed for speed, reliability, and security.

Read more about Comm100

Users also considered
GoSquared logo

Subscriptions management software

learn more
Award-winning software for subscription businesses to understand and engage with customers.

Read more about GoSquared

Users also considered
Dashly logo

Marketing and customer conversation management platform

learn more
Dashly platform helps SaaS companies improve communications with their customers. Convert website traffic through every step of the funnel and reactivate inactive users with live chat, bots, and targeted messages.

An unlimited number of seats for every plan.

Read more about Dashly

Users also considered
Community SMS Marketing Platform logo

Two-way texting for personalized 1:1 messaging at scale.

learn more
Community is a cloud-based conversational marketing platform that connects businesses with their audience via text messaging.

Read more about Community SMS Marketing Platform

Users also considered
Smartsupp logo

Smartsupp–Live Chat, Chatbots, and Video Recordings

learn more
Smartsupp live chat connects you with your visitors. Automate FAQ replies via chatbot to save time and resolve customer inquiries fast, access visitor data and metrics to understand your target audience and customer needs, and take advantage of multichannel communication all on a single dashboard.

Read more about Smartsupp

Users also considered
MarketSurge logo

All in one lead management software

learn more
MarketSurge is the one-stop shop for lead management. The application enables businesses to manage communication and contacts from a unified platform.

Read more about MarketSurge

Users also considered
Smith.ai logo

Smith.ai: A superior 24/7 customer engagement solution.

learn more
North America-based live chat agents respond 24/7 to sales and service inquiries in English and Spanish. We capture, screen, and convert new leads, and assist clients. We offer the superior experience of an in-house receptionist, not a cheap offshore "live chat" vendor that feels like a call center.

Read more about Smith.ai

Users also considered
LiveAdmins logo

Real-time live chat software

learn more
LiveAdmins allows you to set up your own live chat widget on your website. You can also manage all of your customers' chats from one place—the LiveAdmins dashboard. You can also record and replay conversations in case you want to revisit a past conversation with a customer.

Read more about LiveAdmins

Users also considered
Magic logo

Everything local businesses need to grow online

learn more
Effortlessly boost sales and reputation with Magic. Streamline communication, increase reviews, and drive sales with our easy-to-use platform. Try it free for 14 days and harness the power of customer reviews for your business.

Read more about Magic

Users also considered
EngageBay CRM logo

Integrated sales & marketing software for growing teams

learn more
AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster.

Read more about EngageBay CRM

Users also considered
Text Request logo

Ignite customer engagement

learn more
Upgrade your business number with SMS scheduling, appointment reminders, and more using the best texting software for small businesses.

Read more about Text Request

Users also considered
Whistle Messaging logo

No. 1 Guest Messaging Platform for Hospitality

learn more
Whistle is a cloud-based guest messaging software designed to help businesses in the hospitality industry communicate with customers, manage tasks, automate workflows, and more on a unified platform. Administrators can send documents to clients and collect electronic signatures.

Read more about Whistle Messaging

Users also considered
LogMeIn Rescue logo

Enterprise remote support. Secure, fast, always reliable.

learn more
Quality enterprise remote support software: secure, reliable, and AI-powered for IT and customer support teams.

Read more about LogMeIn Rescue

Users also considered
Desku logo

AI First Customer Service Software | AI Agents | AI CoPilot

learn more
Desku is AI Customer Service Software With features such as LiveChat, AI CoPilot for Agents, Eva AI Chatbot, Ticketing, and AI Powered Automations.

Read more about Desku

Users also considered
Liberty Converse logo

AI-enhanced contact centre experiences for customers & teams

learn more
Liberty Converse is our cloud contact centre solution that revolutionises how businesses interact with customers and teams through AI-driven self-service, process automation and integrated workflows and CRMs.

Read more about Liberty Converse

Users also considered
Helpwise logo

Communication and workflow management software

learn more
Helpwise is a communication software that allows customer-facing teams to create shared inboxes for different channels like email, live chat, SMS, Whatsapp, Facebook, Twitter, and more. Sales and support reps can use Helpwise to manage customer conversations and optimize workflows using different automation rules.

Read more about Helpwise

Users also considered
WorkHub Tasks logo

All sort of organizations from small to enterprise-level

learn more
WorkHub Tasks is a smart task management tool that uses AI to help your entire organization to stay organized.

Read more about WorkHub Tasks

Users also considered
ChatHQ logo

Customer engagement software for marketing agencies

learn more
ChatHQ is a customer engagement software designed to generate more leads, increase sales revenue, simplify customer support, and accelerate product adoption for digital marketing agencies. It offers dynamic engagement tools, advanced live chat, AI-powered knowledge bases, and comprehensive analytics.

Read more about ChatHQ

Users also considered
Fleep logo

A flexible messenger for team communication and file sharing

learn more
A messenger app that integrates with email. It includes file sharing, tasks, pin boards and more and works across multiple organisations

Read more about Fleep

Users also considered
Richpanel logo

Ecommerce Customer Service Helpdesk and CRM

learn more
Modern customer support solutions for ecommerce stores. Deep integration with Shopify, Magento, WooCommerce. One platform for all support channels - Email, Live Chat, Facebook, Instagram, WhatsApp & Phone. Instantly resolves 50% issues before reaching agents with guided ecommerce self-service.

Read more about Richpanel

Users also considered