App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Top Rated Remote Support Software with Real-Time Chat in 2026 - Page 3
Last updated: February 2026
95 software options
Sponsored
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-driven AR Remote Assistance for effective problem-solving
Read more about VSight Remote
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Internal remote augmented visual assistance solution
Read more about Apizee
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Revolutionary blockchain-powered contact center software
Read more about Qubicles
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Connecting people, data and devices where it matters most.
Read more about Impero Connect
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Privileged Password Manager for Enterprises
Read more about ManageEngine Password Manager Pro
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
100% French SaaS suite for MSPs
Read more about RG System Suite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Remote assistance software to improve customer satisfaction.
Our cloud-based solution applies augmented reality features to improve real-time to improve real-time communications and solve difficult problems.
Read more about Help Lightning
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
On-premise and cloud-based customer support solution
Read more about Remote eye
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Universal Co-browsing and Collaboration Technology
See what your customers see, annotate, enable active 2-way collaboration, without lag. Works on any device.
Read more about Surfly
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Collaborative remote access solution
Read more about Take Control
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Digital customer service platform and ticketing system
Read more about Helpshift
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Remote virtual assistant solution
Read more about Fixzy Assist
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Remote support for small businesses, MSP's, & IT technicians
Read more about Instant Housecall
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A smart way to Connect!
Read more about WorkHub Connect
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Show any screen content from your computer over the Web
Read more about Mikogo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Diagnose problems faster when you can see them.
Read more about Viewabo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Remote desktop management software for IT professionals
Read more about Sygma Connect
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Remote support and online meeting management solution
Read more about Remote Support and Meetings
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT management software for managed software providers (MSP)
Read more about Electric AI
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Privileged access management software
Read more about ManageEngine PAM360
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The more you see, the better you serve
Read more about SightCall
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The AI customer service agent that sees, guides and acts
Read more about Fullview
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Remote support solution for field teams
Read more about SnapSupport
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Remote access and support management solution
Read more about TruGrid
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Remote support software
RSUPPORT brings you a remote support experience as close as possible to you being there in person.
Read more about RemoteCall