Gradelink Reviews

Gradelink is a very innovative platform that has simplified workflow for school managers and teachers as well improved transparent communication between educators and parents. Among the main features I love include the fact that it is cloud-based, making it accessible from anywhere, enabling users to perform their daily duties on the go. Secondly, teachers are saved a lot of time on lesson planning,...

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Overall, it is a life saving software but it may be pricy for a small school that attempts to increase enrollment and all.

Thank you for sharing so many ways your school community is benefitting from using Gradelink!

The transcript feature, communication features, and standards tracking have been exceptionally useful for our school. The main reason we looked for a SIS was for transcript records management, and Gradelink has been perfect for us. The Report Card has been more difficult to customize for our small school, but teachers have been able to find work-arounds.

Ease of Use is 4 stars because some teachers have had a difficult time getting the hang of it, and some help tutorials or explanations can be difficult to find until you know what you're looking for. One feature that we have asked for several times is an app for teachers. The software is unusable on a mobile device, and there are times when a student calls with a question and the teacher is not by a computer browser to help answer that question.

Thank you for taking the time to write such a thorough review, Lynn! Input like yours helps us to understand the needs of our schools better. We look forward to serving your school for many more years to come.

Transcripts are easy to find and save as a pdf.

The calendar needs to be visible on the app. We really needs parents to be able to subscribe to the school calendar. It's synced from gradelink to our gradelink website, but parents really do need to have the ability to then subscribe to the calendar so the info can go directly to their phone calendars.

We appreciate your feedback, Katie! It helps us gain a better understanding of our schools' and their families' needs.

Compared to the prior SIS system we had, Gradelink is much more user friendly and easy to launch. Additionally, the customer service is superb! My representative, [sensitive content hidden] is absolutely amazing. While there are many training videos available for the system, Kate is also available to walk us through any issues we are experiencing. She spent a substantial amount of time walking my team and I through a few challenging problems we were trying to solve. She really cared that we were able to use the platform as its intended. Her customer service skills are literally a 10/10. I appreciate her.

As I attempt to merge both my elementary school and my preschools on to one platform, I am seeing a few issues with the platform meeting the needs of my preschool. Our contractual obligations require our preschool students to be checked in and checked out with the SPECIFIC time. I general present and absent will meet our contract requirements. The feature that we need is a batch check in and batch...

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We agree, Raquel—Kate is amazing! We appreciate you sharing what you like about Gradelink and what you'd like to see added because it helps us keep up with educators' needs.

It is very user friendly and covers everything we need. I like that you can easily correct issues in the finance area. Email and text messages are easy to set up and send out. I still have things to learn about some of the finer points - reports etc.

Some reports under financials can get quit lenthly. Wish it was on fewer pages etc. especially when running statement by category.

Thank you for sharing how well Gradelink is working for your school, Vickie!

I chose Gradelink for our school because the basic system had so many components. Other SIS's I researched charged per component. Smartsend Pro makes communication easy. We added the online payment integration for incidentals. Gradelink allows for the flexibility to fit the needs of my school.

Adding on or starting up a new feature and/or personaliztion of the product can sometimes be time consuming.

Thank you for choosing Gradelink, Nancy! It's rewarding to know that you've found some much value in it.

The software is fully featured, and offers a lot of bells-and-whistles within the basic package (attendance, grades, email messaging, discipline, GPA, reports, report-cards generation, contact info, emergency info, medical records info etc.). For a moderate price, you can add a few more features (e.g. unlimited text messaging, parent/student registration etc). The platform is very intuitive and allows...

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The overall aspect is outdated, the colors are bleak, the whole system looks old school. Also, it behaves weirdly when averaging periods and grades (sometimes), you don't know exactly how it's done.

We've worked hard to make Gradelink as useful as possible, so it's gratifying to see how much your school community is accomplishing with it, Laurentiu! An update of the interface is on our to-do list, so stay tuned. And, if you haven't already, please talk with your support rep about averaging periods and grades so we get that figured out.

The service is easy to use..... If a mistake is made, it is easy to correct. There is no fear of "losing everything", or having to start from scratch. It is well designed to streamline use.

There is nothing troublesome with the platform Gradelink.

Thank you, Kelly! We work hard to take care of our schools, so your review made our day.

I always look for software that is intuitive and easy to pick-up and use. I found this to be the case with Gradelink. They provide an excellent Customer service to help get started and throughout the process of learning how to use the software as well as ongoing customer service.

As we are located outside of the US, organizing a way to pay the setup fee and annual fee took some time to sort out. This was eventually resolved.

There are a lot of choices out their, Andy, so we are honored that you chose Gradelink! We're here for you, so please let us if you ever need assistance.

I like how we can pull multiple reports, in the past I would had be search through student files to compile data.

I can't easily make changes simple changes or what I perceive to be simple changes to the application form.

We're honored that your school chose to switch to Gradelink, Heida! We're here for you if you ever need help with applications—or anything else, for that matter.

The integration into our existing system was painful, mainly because our previous processes were primitive and we had some unique requirements being a religious school that is partly a boarding school and partly a local school and serves both high school and college. Gradelink was not setup for that scenario but worked very hard with us to create work-arounds that, after one year, seem to be working...

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We were told that we would be able to handle both our high school and our college with one "copy" of Gradelink. This has proved problematic, but GL continues to work with us on solving those problems. There are still problems we are having with transcripts and class rank and hope those get solved before the end of the year.

Each school's needs are unique, and while yours have been particularly challenging, we're happy to have the opportunity to serve your school, Ross!

Gradelink offers schools a complete school and student management system that can be easily custom designed.

The only concern is that we are on the East Coast and customer service is on the West Coast.

We that you love it, Wendell! Even when we're not in the office, help is always available by clicking on the question mark icon at the top of the screen when you're logged in. You'll find all kinds of articles, screenshots and videos on everything from training to report cards to admissions and more.

The support I received. Please see my appended responses below...

The confusion I encountered and the troubleshooting that was required.

Wow, thank you for taking the time to write such a thorough review, Christopher! We wish names could be displayed so that your support rep could get the recognition she deserves for all of her hard work.

I do enjoy this software immensely! It has a lot of great features, which meld together seamlessly. I have used this software both as a guidance counselor with full admin privileges, and as a teacher. It is easily accessible to parents, and allows teachers to keep parents informed on a daily basis. The platform appears to be solid, and I don't have random "grade changes" while I'm not looking! I've listed four small issues below. When these are fixed, it will be fairly close to perfect, and I will be able to give it five stars all around. As with any multiple-feature computer program, there is a learning curve. Customer support is always there and willing to talk to us.

1. We cannot set up grading differently for middle school and high school. (We would like 25% per quarter, 10% exam for middle school, 40/40/20 for high school.) 2. We cannot easily select out parent vs. student e-mail in the Communicate section. 3. I would like to ability to write a comment on a transcript that is neither a test nor an award. 4. I would like to have the ability to print out a grade level of transcript. Specifying graduation year rather than grade level would be fine.

Thank you for taking the time to write such a well-thought-out review, Karen! We go to great lengths to make Gradelink an all-in-one solution for schools and their students, while still keeping it easy to use. We'll get in touch with you to talk about possible solutions to the issues you listed. We'll see what we can do to earn those five stars!

This software allows our admin and teachers to work smarter not harder. The the software is utilized the easier it becomes to start a new school year because so much info carries over. The information that parents and students have is presented differently because each user has a different goal for using the software. Gradelink makes it easy to integrate all aspects of the education environment into one easy to use vehicle.

The software does not allow users to edit and input their own personal information. There fore keeping up on ever-changing hone numbers and even teacher info is a challenge. The information from previous years is not as easy to access. It is accessible though.

"...allows our admin and teachers to work smarter not harder." We love that, Portia! And we agree that using less paper is a good thing. We appreciate your comments because they help us understand our customers' needs.

We really trust Gradelink, as they previously hosted our old site and always do a great job with our school package we have through them. Since we knew we were overdue for an updated website, it was an automatic choice for us to ask Gradelink to handle the design. We are so thrilled with our new website! It is so much cleaner, fresher, user-friendly, precise and engaging. Vince helped us take the next...

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Everyone on our team isn't super "techy" so there will be a learning curve. However, we are glad that we can utilize the monthly support that Gradelink offers.

It's been a pleasure working with West Covina Christian School, Anissa! Please let us know how we can help less tech-savvy staff members become more comfortable with Gradelink.

I came into this position and Gradelink was already being used. Unfortunately there was no one to train me on how to use it so I had to learn on my own. Luckily Gradelink is very user friendly and it was pretty easy for me to figure it out on my own. Any time I have had a concern or a question the support staff has been amazing. Just recently I had questions on the ability to have attendance messages sent out automatically, not only did I get a quick response, [sensitive content hidden] created a step by step video showing me exactly how to do what I needed to do.

I wish that there was a little more flexibility in regards to changing the order that classes appear on certain screens. I would also love to be able to customize the grades and divisions. Finally I wish that when printing up certain reports, such as the family directory, I could customize how it prints, especially the size of the font because it prints so small.

Our development team works hard to make Gradelink as easy to use as possible, so your review is encouraging to them, Adriana! We also appreciate your feedback on what you'd like to see changed because it helps us better understand our schools' needs.

I love how easy it is to set up and use. The user interface is very easy to get staff to buy into using. We had tried a different product first and it was just too much for my users. I am very happy with the reliability of Gradelink. We have been using it for a number of years and Gradelink has been down less than 5 times. Ever. Wish I could say the same about our internal network! I am very pleased with support. Everybody is friendly and responsive. Problems large and small have been handled as quickly and painlessly as possible.

The stuff that is missing like: historical student census data -- how many in each class last year, 3 years ago? how many re-enrolled this year compared to last three years? etc. seating chart with pictures report different attendance reports (monthly for National School Lunch) more financial report options ability to enter the school calendar and have attendance automatically marked NS for those days. Little stuff that annoys but doesn't really prevent me from accomplishing what I need to.

Feedback from our schools is an important part of our development of new features and updating existing ones, so appreciate your input, Becky!

I love a majority of everything that Gradelink has to offer. Too many wonderful things to mention.

Little things like the fact that we are unable to put the student's address on report cards, etc. A lot of little things like that. Those little things seem like they should already be options for the database, but they are not. These little things do not really disappoint me enough to not love Gradelink.

We appreciate your feedback, Nicole. We're thrilled that most of your experience with Gradelink has been great yet we're sorry you've been frustrated while trying to get the help you need. We want you to be the happiest customer ever, so your support rep will be reaching out to you to assist you in any way we can.

Easy to use was important for us. Also we want to access this info from home.

Free text services are important and will add value.

Thank you, Mario! Like you, many of our schools are enjoying the ability to work from home now more than ever. We wish we could offer text messaging for free but there are additional costs on our end.

We used Gradelink as our first online grading program 12 years ago as our first online grade program. The parents LOVED it, but I thought maybe it was because it was a new way for parents to see feedback about their kid's grades. Then we switched to Renweb and then to Sycamore because we got new principals. I hated them. Too complicated and most parents did not ever use it. I assumed it was because it was no longer a new thing. But when we switched back this year, parents INSTANTLY started checking grades more. Parents really like the emails. I like how simple it is as a teacher. Very few clicks. Easy class set up. I like how easy it is to conclude classes. I like that I can click on a student's name and see their current grades.

There are a few things I wish: print off ALL my students' missing assignments in a report--not just missing from the classes they have with me I wish there was a teacher app--especially for attendance

We're glad you're back too, Priscilla! It's rewarding to hear how much you prefer Gradelink over the other systems your school has used.

I like that the platform is easy to use. I am able to keep all my grades in one place and assign a value to each section.I like that emails send are stored for future review.

The switch between entering in new assignments is not easy. Programs we have used in the past made it easy to enter in new assignments quickly. The use of the planning component is not easy.

Although it's good that you find Gradelink ease to use, we're sorry you're a bit frustrated with assignments, Christine. You may find the information on the help website useful. This link will take you a few articles on working with assignments: bit.ly/2PB1Tob. If you'd like additional assistance, there's no charge for support, so please contact us any time and we'll be happy to help!

This is my second year working with Gradelink and so far I am very pleased with how easy this system is to operate. In the past I have worked using Power School and when compared to Gradelink it is extremely easy to use. I recommend it 100

Honestly, so far I have liked everything about the system, the support that one has is excellent. When you have any doubt, you can also go and search in the same system, and you will find the solution easily. I like everything and I'm very happy

Thank you, Lirse! We are honored by your recommendation and thrilled that you find Gradelink easier to use than PowerSchool.

Attendance and maintaining records with enrollment process that parents had to complete themselves.

Ease of use and having things located in one section for student records

We appreciate your feedback, Pam, and we're sorry your initial experience didn't meet your expectations. If it's OK with you, we'd like to talk with you directly about how we can better fulfill your school's needs.

They have the best tech support of any program I have used. The setup and installation were also really easy with their help. The training video and help section are excellent. It is very user friendly and affordable for small schools. Notable: Teacher Pages which have been very Covid Friendly, great report section and parent friendly app. We really like the ease of keeping track of service hours.

The are constantly improving. One of my recent complaints was in regards to Google Classroom integration, but they fixed that. Next looking forward to the calendar integration. I am still not crazy about their Lesson Plan section for elementary, but that is an easy workaround. It is great for older grade classes though.

Taking care of our schools is our top priority so we truly appreciate your feedback, Loraine! And we're pleased to know Gradelink is working so much better for you than the system you used before.