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Jackrabbit Care Logo
Jackrabbit Care
4.3
(40)

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Web-based child care management software

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Jackrabbit Care Pricing, Features, Reviews and Alternatives

Jackrabbit Care product overview

Price starts from

69

Per month

Other

What is Jackrabbit Care?

Jackrabbit Care is a web-based child care management solution that allows to manage enrollment, attendance, scheduling, billing and communications for child care centers, afterschool, and preschool programs. The product can be accessed online by allowing parents to eliminate paperwork and remotely check enrollment, schedules, and other child activities.

Key benefits of using Jackrabbit Care

? Jackrabbit Care allows teachers to remotely check enrollment, children activities and class schedules thereby eliminating paperwork.
? Jackrabbit Care allows childcare centers to build campaigns and use email marketing to communicate with end customers.
? Jackrabbit Care allows teachers, students, and parents to see classes by day, week or month with visual calendar and help in sharing calendar with parents for special events and activities.
? The solution has inbuilt billing & payment processing feature to calculate fees and other late charges.
? Center can track the status of children’s vaccine requirements as stated by the state and keep a track of due dates for vaccinations.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Chat
Email/Help Desk
Phone Support
FAQs/Forum

Training options

Documentation
In Person
Live Online
Videos
Webinars

Jackrabbit Care pricing information

Value for money

4.3

/5

40

Starting from

69

Per month

Other

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Jackrabbit Care features

Functionality

3.9

/5

40

Total features

50

2 categories

Most valued features by users

Activity Dashboard
Reporting & Statistics
Reporting/Analytics
Third Party Integrations
Alerts/Notifications
API
Customizable Reports
Data Import/Export

Functionality contenders

Jackrabbit Care users reviews

Overall Rating

4.3

/5

40

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.89/10
Rating distribution

5

4

3

2

1

22

11

6

0

1

Pros
On top of all of the excellent features which far outweigh the issues we have had, Jackrabbit's customer service has been amazing.
Great for tracking staff hours for payroll, great for check in and check out of children and ability to access information regarding attendance.
The product is easy to use and their customer service staff and training staff have been awesome.
Cons
Entering varying schedules is quite tedious. Also, there are very few editing options, so if you make a mistake, you have to delete and start over.
I really can't think of anything that I would complain about.
The fact onl y one user can use the service at a time is frustrating.

Overall rating contenders

KR
AvatarImg

Kristeena R.

Education Management, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great Product

Reviewed 5 months ago

Overall, Jackrabbit Care is excellent and we would highly recommend it!

Pros

We have used this product for many years and love it—specifically the user-friendly dashboard.

Cons

We wish there were reoccurring invoicing and daily reports for children. We have to use three products as a result.

LD
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Lynne D.

Primary/Secondary Education, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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My Go To Site!

Reviewed 6 months ago
Pros

Jackrabbit Care is the place that I go to several times a day for many reasons. Our state requires all paperwork to be in a file folder in a file cabinet. Jackrabbit allows me instant access to everything. If I need a birthday, it is there. If I need to check a payment for a parent , I go to transactions. If I need a phone number, I don't have to go to the file drawer, it is at my right arm.Tax time...

Cons

If I need to change a payment or payment error, it takes too many steps. I have to unlink payments for each line on the transaction page rather than being able to unlink the whole page.I don't like when I register a child and after I am done and put them in a class, I have to go back and make class changes and start all over.

CC
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Cheryl C.

Consumer Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Unprofessional

Reviewed 3 years ago

Due to another business associate claiming 50% ownership, I sent my LLC, EIN, Operating Agreement, etc. to prove that my name alone was on the business. The business associate in question was the former bookkeeper who mismanaged funds. In an attempt to move forward with my business, my lawyer said that it was not an option to have this person (or her husband's) name associated with Bright Futures...

Pros

The billing component. It assisted me with accuracy and the parents were very satisfied with the process.

Cons

No loyalty/professionalism. All of the companies that I dealt with utilized the legal documents in order to exclude the former bookkeeper from my accounts, except for Jack Rabbit.

CE
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Chantelle E.

Individual & Family Services, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Jackrabbit

Reviewed 5 months ago

It was so nice to be able to move all our registrations online. Easier to track data... but there's a learning curve in figuring out the exact search parameters to access that data! But customer service is amazing - they are easy to reach and quick to help!

Pros

It is very comprehensive with lots of options for customization. It is easy to get up and running with some features, and then add in more as you go. They have phenomenal real person customer service. They are so easy to reach by phone or on Zoom.

Cons

There are so many options to customize, that it can be difficult to find the data you want. (E.g. one drop down menu has the wrong option selected, so you get no results.) It isn't very intuitive. More i information buttons with better explanations would be helpful. Pre-loaded Favourite search options would also help.

SA
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Sarah A.

Recreational Facilities and Services, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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We love jackrabbit!

Reviewed 10 months ago

Jackrabbit is very easy to use. And if I have problems, I simply search in the help bar or start a chat.

Pros

Jackrabbit was an easy choice when switching to a new database. The easy of use and integration is great!

Cons

There are a few features that I think could be more easily accessed. It is sometimes difficult to find a report that I want.

Jackrabbit Care FAQs

Q. What type of pricing plans does Jackrabbit Care offer?

Jackrabbit Care has the following pricing plans:
Starting from: $69.00/month
Pricing model: Subscription
Free Trial: Available


Q. Who are the typical users of Jackrabbit Care?

Jackrabbit Care has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

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Q. What languages does Jackrabbit Care support?

Jackrabbit Care supports the following languages:
English

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Q. Does Jackrabbit Care support mobile devices?

Jackrabbit Care supports the following devices:
Android, iPad, iPhone

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Q. Does Jackrabbit Care offer an API?

Yes, Jackrabbit Care has an API available for use.

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Q. What other apps does Jackrabbit Care integrate with?

Jackrabbit Care integrates with the following applications:
QuickBooks Online Advanced, Meta for Business, Quickbooks Online

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Q. What level of support does Jackrabbit Care offer?

Jackrabbit Care offers the following support options:
Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum

See alternatives

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