Jackrabbit Care Pricing, Features, Reviews & Comparison of Alternatives

Pros
What I like most about the JackRabbit software is the ability to customize it to meet the needs of our school and our program here at Riverview Charter School. It makes creating classes seamless, makes scheduling easy, and billing is practically effortless. And that is just the software itself--my experience with the staff behind the software has been incredible, as well!

Cons
There are a few areas that I would love to see improve, namely with the billing areas. In the same way you copy classes, I would love to be able to copy the same billing information from the drop down lists to related siblings. For example, if Suzie attends the after school program on Monday, Wednesday, and Friday, then (most of the time) her brother, Max, is attending those same days. When I go to do billing, I would love to be able to charge Suzie for those three days and then, with just another click or two, have the same thing for Max. In this way, there would be less typing and clicking and would shorten billing time!

Rating breakdown

Likelihood to recommend: 10/10

Pros
Good program for overall, administrative management of a childcare center. Useful for tracking student accounts & attendance, staff attendance-making payroll much easier than hand written time sheets. Family & staff email function is very useful, particularly when immediate communication is crucial such as for medical alerts and weather related information. Interface with website for registration is invaluable. Parent interface very useful to decrease time spent on the phone regarding administrative concerns. Wait list function very helpful.

Cons
Schedule function is quite rigid and does not accommodate things such as field trips, special programs, etc. Can only input classes. Requirement to use World Pay for credit card processing very expensive. Would like to be able to shop for a better program to process credit card payments.

Rating breakdown

Likelihood to recommend: 10/10

Pros
The product is easy to use and easy to understand. It offers many options, is flexible enough to customize to our needs and is forgiving enough when learning the program and software.

Cons
Some of the features like email design is a little out dated, but it works with the simplicity of the program software and allows for customization.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Customer service is great. Always looking for the best resolution. The ease of clocking out failed sign outs. The financial dashboard. The ability to give parents online access for registration and payment. Email templates. Cloud-based software has been amazing for us.

Cons
Reports. We can not run a report to show monthly discounts. We can not run a report to show children with allergies school-wide. A report with just child's name, allergy and medication or process for allergy. We can not run a report showing FTE's (Full Time Equivalent) These are some of the crucial reports needed for the best management for our school's productivity.

Rating breakdown

Likelihood to recommend: 4/10

Pros
Jackrabbit is user friendly and easy for a novice computer user to pick up. Our staff has flexibility in their level of use, but are able to expand as needed.

Cons
Overall, the software is great and we have been using it for three years. Ideally, we would love to have something that is mobile friendly for our parents on the go.

Rating breakdown

Likelihood to recommend: 7/10