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Jackrabbit Care is a web-based child care management solution that allows to manage enrollment, attendance, scheduling, billing and communications for child care centers, afterschool, and preschool programs. The product can be accessed online by allowing parents to eliminate paperwork and remotely check the enrollment, schedules and other child activities.
Typical customers
Platforms supported
Support options
Training options
Value for money
4.2
/5
33
Starting from
29
Per month
Per Feature
Value for money contenders
Functionality
3.8
/5
33
Total features
39
2 categories
Functionality contenders
Overall Rating
4.2
/5
33
Positive reviews
16
11
5
0
1
Overall rating contenders
Jacob W.
Education Management, 51-200 employees
Used daily for less than 6 months
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This software allows me to run a nearly flawless after school program here at Riverview Charter School by making access to all of the information for the children and the school available and easy to manage.
What I like most about the JackRabbit software is the ability to customize it to meet the needs of our school and our program here at Riverview Charter School. It makes creating classes seamless, makes scheduling easy, and billing is practically effortless. And that is just the software itself--my experience with the staff behind the software has been incredible, as well!
There are a few areas that I would love to see improve, namely with the billing areas. In the same way you copy classes, I would love to be able to copy the same billing information from the drop down lists to related siblings. For example, if Suzie attends the after school program on Monday, Wednesday, and Friday, then (most of the time) her brother, Max, is attending those same days. When I go to do billing, I would love to be able to charge Suzie for those three days and then, with just another click or two, have the same thing for Max. In this way, there would be less typing and clicking and would shorten billing time!
Kathleen W.
Education Management, 11-50 employees
Used daily for 2+ years
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Overall this is a good program I would recommend to small centers.
Good program for overall, administrative management of a childcare center. Useful for tracking student accounts & attendance, staff attendance-making payroll much easier than hand written time sheets. Family & staff email function is very useful, particularly when immediate communication is crucial such as for medical alerts and weather related information. Interface with website for registration is invaluable. Parent interface very useful to decrease time spent on the phone regarding administrative concerns. Wait list function very helpful.
Schedule function is quite rigid and does not accommodate things such as field trips, special programs, etc. Can only input classes. Requirement to use World Pay for credit card processing very expensive. Would like to be able to shop for a better program to process credit card payments.
Cheryl C.
Consumer Services, 11-50 employees
Used daily for 2+ years
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Due to another business associate claiming 50% ownership, I sent my LLC, EIN, Operating Agreement, etc. to prove that my name alone was on the business. The business associate in question was the former bookkeeper who mismanaged funds. In an attempt to move forward with my business, my lawyer said that it was not an option to have this person (or her husband's) name associated with Bright Futures...
The billing component. It assisted me with accuracy and the parents were very satisfied with the process.
No loyalty/professionalism. All of the companies that I dealt with utilized the legal documents in order to exclude the former bookkeeper from my accounts, except for Jack Rabbit.
Karen S.
Education Management, 51-200 employees
Used daily for 2+ years
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On top of all of the excellent features which far outweigh the issues we have had, Jackrabbit's customer service has been amazing. The staff are quick to respond, take your feedback or questions into consideration at all times, and are honest about their ability to make changes within their system or about how to proceed within their system.
We selected Jackrabbit over the other products that we researched primarily because of the Agreement Text feature. This featured streamlined our registration process, and parents love the fact that almost every element of the required paper work for enrollment can be completed online.
We wish there was more flexibility with the way the class schedules have to be completed. Our program has offered a great deal of flexibility to our families and it is very hard to customize this in the class/day schedules that we created in Jackrabbit.
Shannon E.
Nonprofit Organization Management, 51-200 employees
Used daily for 2+ years
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We have had a great experience with the staff and customer support. Our client information has been safe and secure. And it has made programming easier from a payment perspective.
Jackrabbit is user friendly and easy for a novice computer user to pick up. Our staff has flexibility in their level of use, but are able to expand as needed.
Overall, the software is great and we have been using it for three years. Ideally, we would love to have something that is mobile friendly for our parents on the go.
Q. What type of pricing plans does Jackrabbit Care offer?
Jackrabbit Care has the following pricing plans:
Starting from: $29.00/month
Pricing model: Subscription
Free Trial: Available
Q. Who are the typical users of Jackrabbit Care?
Jackrabbit Care has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. What languages does Jackrabbit Care support?
Jackrabbit Care supports the following languages:
English
Q. Does Jackrabbit Care offer an API?
Yes, Jackrabbit Care has an API available for use.
Q. What other apps does Jackrabbit Care integrate with?
Jackrabbit Care integrates with the following applications:
QuickBooks Online Advanced, Meta for Business, Quickbooks Online
Q. What level of support does Jackrabbit Care offer?
Jackrabbit Care offers the following support options:
Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum