Ynot Pricing, Features, Reviews & Alternatives

Ynot

CRM, admissions, and lead management for higher education

4.33/5 (12 reviews)

Ynot overview

What is Ynot?

Ynot is a comprehensive cloud-based solution for higher education institutions that combines CRM, admissions, and lead management on one centralized platform. With Ynot, admissions reps and leaders can track journeys for all prospective students, including discovery phone calls and email/text conversations. This solution can integrate with existing SIS and other third-party systems.

With Ynot, admissions reps can utilize drip email and text campaigns, enrollment workflows, trigger-based lead advancement, a daily activity calendar, inbound/outbound calling, plus more. Calls with prospective students may be recorded and added to contact records within Ynot. Additionally, the platform includes custom reporting capabilities and built-in analytics that can be used to track admission KPIs and identify potential rep performance issues.
ynotcrm.com

Pricing

Starting from
$45/month
Pricing options
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L
Ynot screenshot: Ynot - DashboardYnot Why Your College Needs a CRM and How Marketing Automation Can Make a Huge Impact

Ynot user reviews

Value for money
Features
Ease of use
Customer support
  4.1
  4.3
  4.2
  4.8
Katherine M.

Right Software-Right Price-Maximum Value

Used daily for 2+ years
Reviewed 2021-03-19
Review Source: Capterra

Excellent customer service; quick, efficient, and caring. Our school has a very unique setup and needs and I have resigned myself to the fact that there will not be a CRM that could accommodate us until of course, I came across YNOT. It was the best decision we have made and all that for a fraction of a price of other platforms

Pros
A multifunctional platform that accommodates any user and a fantastic management tool that is budget establishing or managing friendly. The platform's "non-complex structure is easy to implement and use and the non-cumbersome design encourages every user to interact with.

Cons
There is nothing I do not like about the software. I do however recommend that any changes, improvements, or additions are communicated to the subscribers and a small training session (in person or recorded) will be nice.

Response from Ynot


Wow.. Thank you for the amazing review. We truly appreciate the kind words. Our goal is to continue meeting and exceeding your expectations. Once again thank you.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Yesenia B.

YNOT

Used daily for 2+ years
Reviewed 2021-03-29
Review Source: Capterra

The time I have been using YNOT, what I like the most is that they are always adding new things that can benefit the company. I can't wait for them to create an app that you can download on your Phone if possible.

Pros
The program is User Friendly and provides you the option to call, send text and Emails.

Cons
Sometimes it has glitches, But the great thing is that I contact support and they respond immediately

Response from Ynot


Thank you for your response. We will look into what can be done with the glitches you're experiencing. Once again thank you for the great review.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Katie C.

Ynot Review Admissions Side

Used daily for 1-2 years
Reviewed 2021-03-19
Review Source: Capterra

I have used several different services before. Ynot will be a better service once they work out some of the regular kinks that we experience like leads not linking, and calls not going through when ynot is down. I wouldn't say I would recommend it to other schools straight off the bat, but it would be definitely worth looking into with other services.

Pros
Ynot is easy to use and makes it easier to make hundreds of calls to leads every day.

Cons
We have problems with leads linking to ynot several times a month, which have to be fixed. We love working with [SENSITIVE CONTENT HIDDEN], and how quick he is to respond to things. I just don't like how we have so many problems with leads linking up correctly to our database. I am the one that usually has to let ynot know we are having these problems, it would be nice if ynot would be able to catch these when it happens!

Response from Ynot


Thank you for the review. Client feedback is very important to us. Sorry to hear that you're having some challenges with the two systems syncing. We are looking into your concerns and we will provide some updates soon. Once again thank you.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

Minimize review

Marie R.

The Best CRM I've ever used.

Used daily for 2+ years
Reviewed 2021-03-24
Review Source: Capterra

I am Super happy with this CRM. The technical team was very understanding of my needs and went over and beyond to get me going LIVE even before the due date of me starting my project/s. Customer service is Phenomenal: they are relatable, efficient and follows through with requests in a very timely and professional manner.

Pros
Very simple and easy to use software. Very easy integration with that of my clients. You can pretty much use this software even without the guidance/training of the CRM team as the software is specifically catered to your needs. My clients are also able to use the software, having their own logins for report purposes!

Cons
I am extremely satisfied with this product! My employees are satisfied and my clients are satisfied.

Response from Ynot


Thank you for the kind words and we appreciate your feedback. This year we will be launching several new features to help improve results so stay tuned. Once again thank you.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Alexis M.

Self efficient

Used daily for 2+ years
Reviewed 2021-03-24
Review Source: Capterra

I enjoy Ynot with out it my job will be way more tedious

Pros
This Software gets the job done and is very simple to use

Cons
sometimes runs slow, there's not really much I dislike

Response from Ynot


We truly appreciate your feedback thank you. Usually slower connections are due to many factors like internet speed and wifi connections but we will see if there's anything we can do to improve your experience. Once again thank you.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Ynot pricing

Starting from
$45/month
Pricing options
Free trial
Subscription
View Pricing Plans

Basic Plan (for small schools): $45/month - includes contact manager, lead management, auto-assigned leads, unlimited records/storage, enrollment workflows, rep task management, email marketing, email blasts, unlimited phone number tracking, dynamic FPIs, basic reporting, reporting, and analytics.
Professional Plan (for medium schools): $75/month - includes all Basic Plan features + email builder, drip email campaigns, speed-to-lead automated calling & text messaging, call recordings, power dialer, call center campaigns, 2-way SMS/MMS, custom fields, outbound/inbound calling, third-party integrations, and custom reporting.
Enterprise Plan (for large schools): $120/month - includes all Basic & Professional Plan features + forecasting pipeline, ongoing managed support, additional customization, and managed custom reports.

Ynot features

Reporting/Analytics

API (223 other apps)
Activity Dashboard (259 other apps)
Alerts/Notifications (242 other apps)
Assessment Management (255 other apps)
Asynchronous Learning (175 other apps)
Attendance Tracking (191 other apps)
Blended Learning (198 other apps)
Communication Management (199 other apps)
Content Management (187 other apps)
Course Authoring (176 other apps)
Course Management (184 other apps)
Data Import/Export (192 other apps)
Learning Management (265 other apps)
Progress Reports (205 other apps)
Progress Tracking (190 other apps)
Reporting & Statistics (280 other apps)
Self Service Portal (171 other apps)
Tests/Assessments (204 other apps)
Third Party Integrations (198 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Ynot

Key features of Ynot

  • 2-Way SMS/MMS
  • Admissions Management
  • Analytics/ROI Tracking
  • Daily Activity Calendar
  • Drip Campaigns
  • Dynamic FPIs
  • Email Blasts
  • Email Builder
  • Email Marketing
  • Enrollment Workflows
  • Inbound/Outbound Calling
  • Interaction Tracking
  • Marketing Automation
  • Phone Number Tracking
  • Power/Auto Dialer
  • Reporting/Analytics
  • SIS Integration
  • Sales Pipeline Management
View All Features