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Mihup Interaction Analytics Logo

Conversation analytics software for contact centers

Table of Contents

Mihup Interaction Analytics - 2026 Pricing, Features, Reviews & Alternatives

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Mihup Interaction Analytics overview

What is Mihup Interaction Analytics?

Mihup Interaction Analytics (MIA) is a conversation analytics application that uncovers valuable customer insights from business conversations, enhancing engagement, service resolutions, and compliance. With audit automation on 100% conversations, it ensures adherence to business and regulatory guidelines, reducing risks and improving operational efficiency.

Leverage Generative AI-powered next-step suggestions to unlock sales, retention, and collection opportunities. MIA delivers post-conversation analysis, optimizes agent performance through personalized coaching, and automate quality audit workflows. Get started quickly with an agile, customizable, and multilingual platform —turning every customer interaction into a strategic business advantage.

Key benefits of using Mihup Interaction Analytics

- Pinpoint customer sentiments and deliver better service
- Uncover sales opportunities. Grow your business
- Audit 100% interactions using powerful automations
- Maximise agent performance with personalized coaching
- Resolve irate or threat based conversations in real-time

Starting price

Mihup Interaction Analytics’s user interface

Ease of use rating:

Mihup Interaction Analytics reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
Rating distribution

5

4

3

2

1

0

0

0

0

0

Mihup Interaction Analytics's features

Audio capture
Call center management
Call monitoring
Compliance management
Customer experience management
Data security
Generative ai
Natural language processing
Quality assurance
Real-Time analytics
Sales trend analysis
Sentiment analysis
Speech-to-Text analysis

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Mihup Interaction Analytics support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
Phone Support

Training options

In Person
Webinars
Documentation
Videos

Mihup Interaction Analytics FAQs

Q. Who are the typical users of Mihup Interaction Analytics?

Mihup Interaction Analytics has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Mihup Interaction Analytics support?

Mihup Interaction Analytics supports the following languages:
English


Q. Does Mihup Interaction Analytics offer an API?

No, Mihup Interaction Analytics does not have an API available.


Q. What other apps does Mihup Interaction Analytics integrate with?

Mihup Interaction Analytics integrates with the following applications:
Microsoft Outlook, Zoho CRM, LeadSquared, Gmail, Outreach, Dynamics 365, Freshdesk, Slack, Twilio, HubSpot CRM


Q. What level of support does Mihup Interaction Analytics offer?

Mihup Interaction Analytics offers the following support options:
Chat, Email/Help Desk, Phone Support

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