App comparison
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Qiscus
5
4
4
2
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based customer communications management solution
Last updated: September 2026
Qiscus Alternatives & Competitors (2026)
Top 6 free alternatives
LiveAgent
Cloud-based customer service platform for all sizes
0.6
Value for money
Starting price
No pricing info
0.6
Functionality
Account Management
5/5
Agent Interface
4.8/5
Alerts/Escalation
4.6/5
Top Features
Chat/Messaging
5/5
Contact Management
5/5
Audio/Video Conferencing
N/A
Zoho Desk
Cloud-based help desk for all business sizes
0.5
Value for money
Starting price
No pricing info
0.5
Functionality
Account Management
5/5
Analytics
5/5
Activity Dashboard
4.8/5
Top Features
Chat/Messaging
5/5
Contact Management
5/5
Audio/Video Conferencing
N/A
Freshdesk
Cloud-based AI help desk for teams of all sizes
0.4
Value for money
Starting price
No pricing info
0.3
Functionality
Activity Dashboard
4.9/5
Alerts/Notifications
4.5/5
Alerts/Escalation
4.4/5
Top Features
Chat/Messaging
5/5
Contact Management
5/5
Audio/Video Conferencing
N/A
Sinch Engage
All-in-one messaging platform for SMS, MMS, RCS & WhatsApp
0.3
Value for money
Starting price
No pricing info
0.2
Functionality
Appointment Scheduling
5/5
Audience Targeting
4.6/5
Alerts/Notifications
4.5/5
Top Features
Chat/Messaging
5/5
Contact Management
5/5
Audio/Video Conferencing
N/A
Bitrix24
Cloud & on-premises workspace for all business sizes
0.2
Value for money
Starting price
No pricing info
0.3
Functionality
Activity Tracking
4.4/5
Access Controls/Permissions
4.2/5
Accounting
4/5
Top Features
Chat/Messaging
5/5
Contact Management
5/5
Audio/Video Conferencing
N/A
Zendesk Suite
AI powered customer service across all channels
0.2
Value for money
Starting price
No pricing info
0.4
Functionality
Account Management
5/5
Archiving & Retention
4.6/5
Activity Dashboard
4.5/5
Top Features
Chat/Messaging
5/5
Contact Management
5/5
Audio/Video Conferencing
N/A
Salesforce Service Cloud
AI powered customer service management platform
0.2
Value for money
Starting price
No pricing info
0.4
Functionality
Alerts/Notifications
4.7/5
Accounting Integration
4.5/5
Activity Dashboard
4.5/5
Top Features
Chat/Messaging
5/5
Contact Management
5/5
Audio/Video Conferencing
N/A
0.5
Value for money
Starting price
No pricing info
0.6
Functionality
Activity Tracking
5/5
AI/Machine Learning
4.6/5
AI Copilot
4.3/5
Top Features
Chat/Messaging
5/5
Contact Management
5/5
Audio/Video Conferencing
N/A
0.1
Value for money
Starting price
No pricing info
0.4
Functionality
Alerts/Escalation
4.5/5
Alerts/Notifications
4.4/5
Activity Tracking
4.3/5
Top Features
Chat/Messaging
5/5
Contact Management
5/5
Audio/Video Conferencing
N/A
0.1
Value for money
Starting price
No pricing info
0.2
Functionality
Activity Tracking
5/5
Agent Interface
5/5
Alerts/Notifications
4/5
Top Features
Chat/Messaging
5/5
Contact Management
5/5
Audio/Video Conferencing
N/A
0.4
Value for money
Starting price
No pricing info
0.3
Functionality
Chat/Messaging
4.9/5
Alerts/Notifications
4.5/5
Access Controls/Permissions
4.4/5
Top Features
Chat/Messaging
5/5
Contact Management
5/5
Activity Tracking
N/A
0.3
Value for money
Starting price
No pricing info
0.5
Functionality
Chat/Messaging
4.6/5
Activity Dashboard
4.6/5
Autoresponders
4.4/5
Top Features
Chat/Messaging
5/5
Contact Management
5/5
Activity Tracking
N/A
0.7
Value for money
Starting price
No pricing info
0.6
Functionality
Catalog Management
5/5
AI Copilot
4.5/5
Alerts/Escalation
4.4/5
Top Features
Chat/Messaging
5/5
Contact Management
5/5
Activity Tracking
N/A
0.7
Value for money
Starting price
No pricing info
0.7
Functionality
Activity/News Feed
5/5
Brainstorming
5/5
Alerts/Escalation
4.8/5
Top Features
Chat/Messaging
5/5
Contact Management
5/5
Audio/Video Conferencing
N/A
0.6
Value for money
Starting price
No pricing info
0.5
Functionality
Calendar Management
5/5
API
4.5/5
Batch Communications
4.5/5
Top Features
Chat/Messaging
5/5
Contact Management
5/5
Activity Tracking
N/A
0.5
Value for money
Starting price
No pricing info
0.3
Functionality
Activity Tracking
4.5/5
Access Controls/Permissions
3.8/5
Alerts/Escalation
3.7/5
Top Features
Chat/Messaging
5/5
Contact Management
5/5
Audio/Video Conferencing
N/A
Value for money
Starting price
No pricing info
0.1
Functionality
Activity Dashboard
4/5
Access Controls/Permissions
3/5
A/B Testing
N/A
Top Features
Chat/Messaging
5/5
Contact Management
5/5
Audio/Video Conferencing
N/A
0.8
Value for money
Starting price
No pricing info
0.5
Functionality
A/B Testing
N/A
Activity Dashboard
N/A
AI/Machine Learning
N/A
Top Features
Chat/Messaging
5/5
Contact Management
5/5
Audio/Video Conferencing
N/A
0.2
Value for money
Starting price
No pricing info
0.3
Functionality
2-Way Messaging
5/5
API
4.5/5
Autoresponders
4.5/5
Top Features
Chat/Messaging
5/5
Contact Management
5/5
Activity Tracking
N/A
0.3
Value for money
Starting price
No pricing info
0.2
Functionality
Activity Tracking
5/5
Autoresponders
5/5
A/B Testing
N/A
Top Features
Chat/Messaging
5/5
Contact Management
5/5
Audio/Video Conferencing
N/A