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Qiscus Logo

Cloud-based customer communications management solution

Last updated: July 2024

Qiscus Alternatives & Competitors

Top 4 free alternatives

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Devices supported


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Integrated with


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LiveAgent logo

Great customer service starts with better help desk software

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Features

Total

LiveAgent logo
Qiscus logo

19

188

23

features in common

19

features in common

LiveAgent logo

LiveAgent user ratings

Functionality

4.6
(1.6K)

Top features

  • Real-Time Monitoring

    5.0

  • Routing

    5.0

  • Email Templates

    5.0

Qiscus logo

Qiscus user ratings

Functionality

4.0
(7)

Top features

  • Real-time Consumer-facing Chat

    5.0

  • Live Chat

    5.0

  • Email Management

    5.0

Pricing

Starting from

$19/month

Value for money

LiveAgent logo
4.7

0.7

Qiscus logo
4.0

What users say about LiveAgent's value for money

It's a powerful, elegant and quite complete helpdesk/live chat/ticket handling solution. It has a very complete free tier and powerful (if expensive for us) premium features.
Okay, but the UX is atrocious. Out of all the other helpdesk solutions I have used, LiveAgent is by far the most frustrating to set up and navigate.
Zendesk Suite logo

Service-first CRM company that builds support & sales tools

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Features

Total

Zendesk Suite logo
Qiscus logo

17

179

23

features in common

17

features in common

Zendesk Suite logo

Zendesk Suite user ratings

Functionality

4.4
(4K)

Top features

  • Audit Trail

    5.0

  • Customer Complaint Tracking

    5.0

  • Voice Mail

    5.0

Qiscus logo

Qiscus user ratings

Functionality

4.0
(7)

Top features

  • Real-time Consumer-facing Chat

    5.0

  • Live Chat

    5.0

  • Email Management

    5.0

Pricing

Starting from

$55/month

Value for money

Zendesk Suite logo
4.2

0.2

Qiscus logo
4.0

What users say about Zendesk Suite's value for money

I love that its very user friendly to use ad easy to manage tasks. I love the interface make it easy to get tickets handled and provide the best customer service for my job.
This was a much appreciated improvement. A great feature is that you can integrated with the big social media platforms like Twitter and Facebook to allow CC to responde quite quickly.
Bitrix24 logo

100% free CRM, collaboration, and communication tool suite

visit website

Features

Total

Bitrix24 logo
Qiscus logo

21

452

23

features in common

21

features in common

Bitrix24 logo

Bitrix24 user ratings

Functionality

4.3
(930)

Top features

  • Quotes/Estimates

    5.0

  • Online Time Tracking

    5.0

  • Drag & Drop

    5.0

Qiscus logo

Qiscus user ratings

Functionality

4.0
(7)

Top features

  • Real-time Consumer-facing Chat

    5.0

  • Live Chat

    5.0

  • Email Management

    5.0

Pricing

Starting from

$61/month

Value for money

Bitrix24 logo
4.2

0.2

Qiscus logo
4.0

What users say about Bitrix24's value for money

Great features as a CRM software and phone system. The reports that can be pulled are helpful to analyze the success of your sales/program.
It endorses team collaboration and improves teamwork. It's cost-effective and I find it to be far way more affordable than some competitors.
Tidio logo

Communicator for businesses. live chat, messenger and email

visit website

Features

Total

Tidio logo
Qiscus logo

15

94

23

features in common

15

features in common

Tidio logo

Tidio user ratings

Functionality

4.6
(462)

Top features

  • Real-time Conversations

    5.0

  • One-to-One Messaging

    5.0

  • Social Media Integration

    5.0

Qiscus logo

Qiscus user ratings

Functionality

4.0
(7)

Top features

  • Real-time Consumer-facing Chat

    5.0

  • Live Chat

    5.0

  • Email Management

    5.0

Pricing

Starting from

$29/month

Value for money

Tidio logo
4.5

0.5

Qiscus logo
4.0

What users say about Tidio's value for money

It was and is an excellent tool, I still use it on some websites. The online chat and integration with websites is one of the great things that I really liked.
We feel like having a live chat has given us a competitive edge in our market and our customer response has been wonderful. The interface is easy to use and the technical support has been excellent.
Smartsupp logo

Smartsupp–Live Chat, Chatbots, and Video Recordings

Features

Total

Smartsupp logo
Qiscus logo

12

63

23

features in common

12

features in common

Smartsupp logo

Smartsupp user ratings

Functionality

4.4
(343)

Top features

  • Chat/Messaging

    5.0

  • Alerts/Escalation

    5.0

  • Alerts/Notifications

    5.0

Qiscus logo

Qiscus user ratings

Functionality

4.0
(7)

Top features

  • Real-time Consumer-facing Chat

    5.0

  • Live Chat

    5.0

  • Email Management

    5.0

Pricing

Starting from

$20/month

Value for money

Smartsupp logo
4.4

0.4

Qiscus logo
4.0

What users say about Smartsupp's value for money

I have to point out the perfect customer support from one of your employess. She was very kind, helpful and she has made my day much better.
I've had problems with the mobile app. Conversations were not popping and I was losing chats.