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Velma Logo

Digital (r)evolution in hospitality through AI & big data

Table of Contents

Velma - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Velma overview

What is Velma?

Increase direct bookings and improve your hotel customer experience with Velma from Quicktext.

Velma is the answer to your hospitality needs. Velma talks like a local and assists clients in finding answers to their questions and booking accommodations in 24 languages for over 1200 hotels in 68 countries across the world, thanks to the combination of AI and big data.

The digital (r)evolution in the hotel industry has begun with Quicktext.

Starting price

299 /
per month

Alternatives

with better value for money

Velma’s user interface

Ease of use rating:

Velma reviews

Overall rating

4.9

/5

23

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.43/10
Rating distribution

5

4

3

2

1

20

3

0

0

0

Pros
“Velma Is a Fantastic for Touchpoint and Milestone Automation. The integration with Encompass is fantastic for enabling automated emails upon pre-defined milestones in the loan process as triggers.”
Verified reviewer profile picture

Michael M.

Loan Consultant

“I've used it almost daily for several months and it's great to keep notes and lists. I have imported files from other applications and it performed great.”
AW

Alfred W.

Senior

“Smart when compared to other bots we tried. The support team has always been helpful, fixing any issues we detected quickly and always being responsive.”
MS

Mauricio S.

Innovation Consultant

Cons
“Back in 2019, the Messenger would sometimes go offline in one of our proprieties quite often. However, this issue has been fixed already.”
MS

Mauricio S.

Innovation Consultant

“Any negatives are purely due to the limited basis the company has the automation set up.”
Verified reviewer profile picture

Michael M.

Loan Consultant

“At this moment, there is nothing that we "don't like.”
PM

Paula M.

Marketing & Vendas

Who uses Velma?

Based on 23 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Hospitality
Leisure, Travel & Tourism
Electrical/Electronic Manufacturing
Financial Services
Others

Use cases

Artificial Intelligence

Velma's key features

Most critical features, based on insights from Velma users:

Chatbot
Content management
Communication management
Natural language processing
Alerts/Escalation
Machine learning

All Velma features

Features rating:

Virtual personal assistant (vpa)
Customer segmentation
Trend analysis
Third-Party integrations
Tagging
Search/Filter
Role-Based permissions
Reporting/Analytics
Real-Time data
Process/Workflow automation
Predictive analytics
Performance metrics
Multi-Language
Monitoring
Mobile app
For sales teams/organizations
Document management
Data visualization
Data storage management
Data import/export
Data extraction
Customizable branding
API
Activity dashboard

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Velma pricing

Value for money rating:

Starting from

299

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Velma price and value

Value for money rating:

To see what individual users think of Velma's price and value, check out the review snippets below.

“Velma Is a Fantastic for Touchpoint and Milestone Automation. The integration with Encompass is fantastic for enabling automated emails upon pre-defined milestones in the loan process as triggers.”
Verified reviewer profile picture

Michael M.

Loan Consultant

“I've used it almost daily for several months and it's great to keep notes and lists. I have imported files from other applications and it performed great.”
AW

Alfred W.

Senior

Velma support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Phone Support
Email/Help Desk

Training options

Webinars
Documentation
Live Online
Videos

Velma FAQs

Q. What type of pricing plans does Velma offer?

Velma has the following pricing plans:
Starting from: €299.00/month
Pricing model: Free, Subscription

These products have better value for money


Q. Who are the typical users of Velma?

Velma has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Velma support?

Velma supports the following languages:
Arabic, Bulgarian, Catalan, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Malay, Norwegian (Bokmal), Polish, Portuguese, Portuguese, Portuguese, Romanian, Russian, Serbian (Cyrillic), Serbian (Latin), Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Vietnamese


Q. Does Velma support mobile devices?

Velma supports the following devices:
Android, iPad, iPhone


Q. Does Velma offer an API?

Yes, Velma has an API available for use.


Q. What other apps does Velma integrate with?

Velma integrates with the following applications:
Omnibees, Stayntouch PMS, LINA TeamCloud, Hoist Task Manager, Cloudbeds, Yelp Guest Manager, Salesforce.org Nonprofit Cloud, Google Drive, Reservit, Beds24, Vertical Booking, Misterbooking PMS, GuestCentric, Revinate, Clock PMS, Apaleo, Twilio, Sequoia, Google Maps, Diabolocom, protel PMS, OPERA Cloud Property Management, Mews, Zendesk Suite


Q. What level of support does Velma offer?

Velma offers the following support options:
Chat, Phone Support, Email/Help Desk

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