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Chaport Logo

Multi-channel live chat and chatbot software for business

Table of Contents

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Chaport - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Chaport overview

What is Chaport?

Chaport is modern customer messaging software with multi-channel live chat, chatbots, auto-invitations, knowledge base, integrations with Facebook, Viber, Telegram, group chat capabilities, and more. It is designed as a modern messenger to make communication with customers as easy and enjoyable as chatting with friends. Besides, it provides web-, desktop, and mobile apps so that you can chat with customers from any device and location.

Users can integrate Chaport with 3,000+ apps using Zapier (no programming skills required) or API. Other features include customization, detailed visitor info with custom fields, visitor behavior, pre-chat form, file sending, typing insights, saved replies, multilingual chat widget, reports, and much more.

Starting price

29flat rate /
per month

Alternatives

with better value for money


Pros & Cons

Verified reviewer profile picture

Live Chat

Customer Support

User Interface

Client Support

Chaport’s user interface

Ease of use rating:

Chaport pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
3-4(8)
5(55)

What do users say about Chaport?

I tried a couple of Live Chat plugs for my web. But finally chose Chaport.

Select to learn more


Who uses Chaport?

Based on 63 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Marketing and Advertising
Information Technology and Services
Research
Import and Export
Others

Use cases

Live Chat
Customer Support
Chatbot
Customer Service

Chaport's key features

Most critical features, based on insights from Chaport users:

Mobile access
Chat/Messaging
Canned responses
Real-Time notifications
File sharing
Transfers/Routing
Third-Party integrations
Autoresponders
Transcripts/Chat history
Support ticket management

All Chaport features

Features rating:

AI/Machine learning
API
Automated responses
Automated routing
Autoresponders
Canned responses
Chatbot
Chat/Messaging
Chat Transcript
Code-free development
Communication management
CRM
Customer communication
Customer history
Customer support
Email management
File sharing
For sales/marketing
Geotargeting
Interaction tracking
Knowledge base management
Knowledge management
Language detection
Lead capture
Live chat
Mobile access
Multi-Channel communication
Multi-Language
Natural language processing
Offline form
Pre-Configured bot
Proactive chat
Real-time consumer-facing chat
Real-Time notifications
Reporting/Analytics
Reporting & statistics
Search/Filter
Self service portal
Social media integration
Support ticket management
Surveys & feedback
Third-Party integrations
Transcripts/Chat history
Transfers/Routing
Web notifications
Website integration

Chaport alternatives

Chaport logo

Starting from

29

Per month

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Free version
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/user

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Zendesk Suite logo
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39

/user

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Tidio logo

Starting from

24.17

Per month

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Chaport pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Free

0.00

Features included:

  • 30-Day Chat History
  • Basic Widget Customization
  • Unlimited Chats & Websites
  • Web/Desktop and Mobile Apps

Pro

29

Per month

Features included:

  • Everything in Free
  • Unlimited Chat History
  • Auto-Invitations
  • Facebook, Viber, Telegram
  • Advanced Widget Customization
  • Saved Replies
  • Pre-Chat Form
  • Detailed Reports
  • Auto-Responder
  • REST and JavaScript API

Unlimited

99

Per month

Features included:

  • Everything in Pro
  • Chatbots
  • Knowledge Base + FAQ bot
  • Teams
  • Assignment rules
  • Custom Fields
  • Shared Saved Replies
  • Chat Ratings
  • Advanced Reports
  • On-Demand Reports
  • Zapier Integration

User opinions about Chaport price and value

Value for money rating:

To see what individual users think of Chaport's price and value, check out the review snippets below.

“I tried a couple of Live Chat plugs for my web. But finally chose Chaport.”
NK

Nick K.

Home Services

“Download APP for ISO.”
NK

Nick K.

Home Services

Chaport integrations (10)

Integrations rated by users

We looked at 63 user reviews to identify which products are mentioned as Chaport integrations and how users feel about them.

Telegram logo
Telegram

Integration rating: 5.0 (1)

Viber logo
Viber

Integration rating: 5.0 (1)

Integration rating: 5.0 (1)

Automates lead flow and internal processes. We use it to push form submissions into Jobber, trigger follow-ups, and keep everything synced without manual entry. Saves time and prevents missed leads.

BM

Bruce M.

General Manager

Instagram logo
Instagram

Integration rating: 5.0 (1)

Integration rating: 5.0 (1)

Cross platform integrations allow a user to manage and share content between the two in effortless ways.

The integration with Facebook Business Suite is important because it lets you manage Instagram and Facebook in one place, saving time and keeping everything organized. It also makes it easier to track performance, run ads, and respond to messages con

ST

Sean T.

Content Creator

1/2

Chaport customer support

What do users say about Chaport customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Chaport customer support.

A significant portion of users highlight Chaport's customer support as prompt, knowledgeable, and consistently helpful with queries.

Widely noted by reviewers, the support team is patient, friendly, and goes out of their way to resolve issues quickly.

Support options

Email/help desk
Chat
Knowledge base

Training options

Live online
Documentation

To see what individual users say about Chaport's customer support, check out the review snippets below.

“We needed a product that could have a lot of user logins and flexibility, and Chaport team worked really well. And their Customer Service team is amazing. ”

JP

Jessica P.

Executive Director

“I really like Chaport because it's easy to use, both for me and for my students, and the customer support team at Chaport are, and have been, extraordinary in their kindness, patience, and going out of their way to understand and help with any questions that have come up.”

BP

Billy P.

Professor of English

Chaport FAQs

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