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Emitrr Logo

Customer engagement platform for local business owners

Table of Contents

Emitrr - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Emitrr overview

What is Emitrr?

Emitrr functions as an AI-based business toolbox that operates continuously to streamline customer communication and business operations. The platform enables businesses to text-enable existing phone lines, allowing teams to send individual or group messages while managing multiple phone lines from a unified inbox. Team members can assign conversations, route messages, and leave internal comments to facilitate efficient collaboration. The system integrates with various existing CRM platforms, ensuring seamless data flow between customer communications and record-keeping systems.

The automation capabilities of Emitrr significantly manage administrative workload through features such as appointment reminders, review solicitation, and text campaigns. The reminder system automatically updates appointment statuses in the primary system of record, customizes notifications based on confirmation status, and helps businesses proactively address unconfirmed appointments to minimize schedule gaps. The review management functionality sends automated requests after appointments or purchases, helping businesses grow the online reputation across multiple platforms with customizable messaging that incorporates brand elements. Text campaign features allow businesses to send mass communications with scheduling options, smart sequencing to improve conversion rates, and automatic response assignment.

Emitrr offers comprehensive digitization tools including customizable forms, surveys, and online scheduling capabilities. The drag-and-drop form builder requires no technical expertise, enabling businesses to create conversion-ready forms that trigger automatic text follow-ups when submitted. The online scheduling system reduces appointment booking calls by connecting directly with existing EMR or EHR systems, displaying real-time availability to customers. The VoIP phone system includes advanced call routing, queues, extensions, transfers, call recording, and automated missed call-to-text functionality, ensuring businesses never miss important communications.

Starting price


Alternatives

with better value for money

Emitrr’s user interface

Ease of use rating:

Emitrr pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
3-4(21)
5(125)

What do users say about Emitrr?

The staff sometimes has a slow response time but they’re overall very thorough and helpful in their responses.

Select to learn more


Who uses Emitrr?

Based on 146 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Health, Wellness and Fitness
Staffing and Recruiting
Medical Practice
Hospitality
Others

Use cases

SMS Marketing
Patient Engagement
Appointment Reminder
Conversational AI Platform
HIPAA Compliance

Emitrr's key features

Most critical features, based on insights from Emitrr users:

Live chat
Chatbot

All Emitrr features

Features rating:

2-Way messaging
Activity dashboard
AI/Machine learning
Alerts/Notifications
API
Appointment management
Appointment scheduling
Automated responses
Automated scheduling
Autoresponders
Brand management
Call disposition
Caller id
Call monitoring
Call queues
Call recording
Call routing
Call tracking
Call transfer
Campaign management
Campaign planning
Campaign scheduling
Chatbot
Chat/Messaging
Communication management
Contact database
Contact management
CRM
Customer experience management
Customer segmentation
Customizable branding
Customizable fields
Customizable forms
Customizable reports
Customizable templates
Dashboard
Data security
Dental practice management
Email management
Email reminders
Engagement tracking
Feedback management
For healthcare
HIPAA compliant
Interaction tracking
IVR
Lead capture
Live chat
Mass texting
Media monitoring
Message personalization
Messaging
Mobile access
Mobile alerts
Monitoring
Multi-Campaign
Multi-Channel campaigns
Multi-Channel communication
Multi-Channel distribution
Multi-Location
Natural language processing
Patient engagement
Performance metrics
Queue management
Ratings/Reviews
Real-Time analytics
Real-Time data
Real-Time monitoring
Real-Time notifications
Real-Time reporting
Reminders
Reporting/Analytics
Reporting & statistics
Reputation management
Rescheduling
Response management
Review monitoring
Review notification
Review request
Review sharing
Scheduled messaging
Scheduling
Search/Filter
Shortcodes
SMS messaging
SMS reminders
Social media integration
Surveys & feedback
Template management
Text-to-Win
Third-Party integrations
Visual analytics
Voice mail
Voicemail transcription
VoIP
VoIP connection

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Emitrr integrations (13)

Integrations rated by users

We looked at 146 user reviews to identify which products are mentioned as Emitrr integrations and how users feel about them.

Integration rating: 5.0 (6)

The data all comes from house call pro

AL

Alexander L.

Managing member

Integration rating: 4.5 (2)

Sunoh is supposed to create a clean note by putting the pertinent aspects of the medical interview into the chart. It somewhat does this, but I spend a lot of time editing/improving what Sunoh produces.

EM

Eric M.

Physician

Integration rating: 4.0 (2)

Automates lead flow and internal processes. We use it to push form submissions into Jobber, trigger follow-ups, and keep everything synced without manual entry. Saves time and prevents missed leads.

BM

Bruce M.

General Manager

Integration rating: 3.0 (2)

Then we didnt lose our contacts and kept our number.

EM

Eric M.

On Air Talent Promotions Director

Integration rating: 4.0 (1)

Emitrr customer support

What do users say about Emitrr customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Emitrr customer support.

A significant portion of users highlight Emitrr's customer support as exceptionally responsive and quick to address issues.

Frequently reported by users, the support team is easy to contact and consistently provides helpful, thorough assistance.

Widely noted by reviewers, customer service representatives are friendly, adaptable, and attentive to user feedback and requests.

Common user feedback emphasizes the team's willingness to go out of their way to resolve problems and keep users updated.

Support options

Email/help desk
Faqs/forum
Knowledge base
Phone support
24/7 (live rep)
Chat

Training options

In person
Live online
Webinars
Documentation
Videos

To see what individual users say about Emitrr's customer support, check out the review snippets below.

“The customer reps and support team are very helpful, responsive, and willing to look at needs even if they are new. ”

GT

Greg T.

Systems and Quality Improvement Analyst

“Support staff has been extremely responsive and helpful getting us set up.”

MO

Mindy O.

President

Emitrr FAQs

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