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Top Rated Conversational AI Platform Software with Freshdesk

Last updated: September 2026

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16 software options

Slack logo

A single place for team communication and workflows

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Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do

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Birdeye logo

Cloud-based agentic marketing for multi-location brands

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Cloud-based agentic marketing platform for multi-location businesses, consolidating reviews, listings, social media, and customer.

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Zonka Feedback logo

Cloud-based CX feedback & AI analytics platform

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Zonka Feedback is a cloud-based CX feedback and AI analytics platform for SMBs to enterprises, offering multichannel surveys.

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CoSupport AI logo

Cloud AI platform for customer support automation

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CoSupport AI is a cloud-based AI platform for mid-to-large businesses that automates support tickets, delivers agent reply.

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ViaDialog logo

Cloud CCaaS platform for omnichannel customer service

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Cloud-based CCaaS platform unifying voice, chat, email, SMS, and video with AI automation for omnichannel contact centers.

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Zoom Virtual Agent logo

Cloud-based agentic AI virtual agent for all sizes

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Cloud-based conversational AI platform that autonomously resolves customer support requests via intelligent self-service across.

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WotNot logo

Cloud-based no-code AI chatbot platform for SMBs

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Cloud-based, no-code AI chatbot and live chat platform for SMBs and enterprises to automate support, lead generation, and engagement.

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DeepConverse logo

Cloud-based AI customer support automation platform

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Cloud-based customer support automation for B2C companies, featuring an AI Support Agent, interactive decision trees, and omnichannel.

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eesel AI logo

Cloud-based AI support automation for growing teams

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eesel AI is a cloud-based platform that deploys autonomous AI agents inside existing helpdesks and communication tools to automate.

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ClickUp logo

Cloud-based project & AI workspace for all teams

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Cloud-based productivity platform for teams of all sizes, combining task management, docs, chat, goals, time tracking, and whiteboards.

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MyOperator logo

Cloud communication platform for calls, WhatsApp & AI

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MyOperator is a cloud-based business communication platform unifying calls, WhatsApp, and AI-powered bots for SMBs and enterprises.

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Alhena AI logo

Agentic AI commerce platform for ecommerce brands

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Alhena AI is a cloud-based agentic AI platform for ecommerce brands, combining shopping assistance, support automation, and catalog.

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ASAPP logo

Cloud-based agentic CX platform for enterprises

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Cloud-based agentic Customer Experience Platform for enterprise contact centers, combining autonomous AI, agent-assist, and workforce.

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Maven AGI logo

Cloud-based enterprise AI customer support platform

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Maven AGI is a cloud-based enterprise AI agent platform automating customer support across chat, email, voice, and web for mid-market.

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Hello Patient logo

AI assistant for healthcare patient communication

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Hello Patient is an AI-powered healthcare communication platform that handles patient conversations across voice, text, and chat channels. The solution automates appointment scheduling, insurance verification, patient intake, and bill payment processes while integrating with existing EHR and CRM systems. It provides features for answering patient inquiries, reconnecting with no-shows, and conducting targeted recall campaigns across multiple healthcare specialties.

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GuruSup logo

AI agents for autonomous customer support

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GuruSup is the conversational AI platform built for customer support. Text and voice agents that connect to your CRM, helpdesk, and tools — resolving up to 95% of conversations end-to-end, in 30 languages, 24/7. Not a assistant. The complete support team, operated by AI.

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