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Top Rated Speech Recognition Software with Call center management

Last updated: November 2026

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25 software options

Twilio logo

Build, Scale, and Operate Customized Communication Solutions

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Twilio offers an API for phone services enabling companies to make and receive phone calls and send and receive text messages. It allows programmers to integrate various communication methods and to use existing web development skills and codes to solve communication problems.

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wolkvox logo

Communication management system for contact centers with AI

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Design interactive customer experiences with our ASR functionality, which allows you to interact with IVRs, virtual agents and other IT systems.

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Txtplay logo

AI speech-to-text and captioning for web streaming & TV

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Accurate, multilingual speech recognition with up to 99% accuracy. Convert live or recorded audio into readable text in 55+ languages, with flexible cloud or on-prem deployment.

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Klearcom logo

Domestic IVR Mapping In Over 100+ Countries

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Enhance IVR speech recognition with Klearcom’s AI-powered testing in 100+ countries. Our SaaS platform tests toll/toll-free numbers in real-time, using advanced ASR to detect and resolve issues. No installation needed, with 24/7 triage, ensuring seamless IVR performance and customer experiences glob

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ClearTouch Operator logo

Cloud Contact Center Platform Provider

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ClearTouch's speech recognition converts spoken conversations into structured, searchable data in real time. It helps analyze customer intent, detect trends, ensure compliance, and uncover service gaps—enabling faster decision-making, improved agent performance, and a better customer experience.

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CallFinder logo

Speech analytics tool for small to midsize businesses

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CallFinder® is the leading provider of managed cloud-based SaaS speech analytics, automated call scoring, and speech-to-text transcription with conversational insights, such as sentiment and emotion detection.

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Enthu logo

AI-enabled speech analytics & conversation intelligence tool

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Enthu is an artificial intelligence (AI)-enabled speech analytics and conversation intelligence software designed for contact centers, call centers, and BPOs. It enables professionals to monitor customer conversations to derive actionable intelligence, manage call QA processes, and ensure compliance with industry regulations.

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Amelia logo

AI platform for enterprise automation

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Amelia Conversational AI Platform is an enterprise-grade solution that automates customer and employee interactions through advanced voice and text-based AI agents. The platform features autonomous reasoning capabilities, multi-channel communication support, and integration with existing enterprise systems to handle complex conversations across industries including healthcare, finance, retail, and telecommunications.

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Rythmex logo

Speech to text, transcription, medical transcription

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Rythmex is an AI transcription solution offering real-time, multilingual transcription services in a user-friendly interface. With its intuitive features, API integrations, and robust data security, Rythmex is the go-to solution for individuals and businesses seeking accurate transcription solution.

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Castel Detect Live logo

Cloud-based speech recognition solution

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Castel Detect LIVE is a voice recognition solution which helps firms of all sizes manage contact center speech analytics with alerts, reminders, scripting and call scoring. The platform allows users to regulate quality assurance via live calls analysis, post-call audits, and data-driven feedback.

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Deixis logo
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Private voice typing and screen capture, on your device

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Hold a key, speak, and clean, punctuated text lands in any app on Windows, Mac or Android. Speech recognition runs on your own devic...

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inspeech logo

Extract the wealth hidden in your client’s voice

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Transform the valuable information contained in the calls you already have into competitive intelligence, customer satisfaction and new business.

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CallHippo logo

Cloud-based phone system for sales, support & growing teams

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CallHippo is a Virtual Phone System that is easy-to-use while offering robust functionality with advanced features, extensive reporting, and seamless integrations to empower sales and service teams to have effective conversations with customers. 24x7 World Class Support. Instant Setup

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Calilio logo

Cloud-based business phone system

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AI-powered cloud phone system for calls, SMS, AI voice, and call management across web, iOS, and Android.

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Vozy logo

Voice AI platform for enterprises

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Vozy transforms the way companies interact with customers through voice assistants and conversational AI.

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Mihup logo
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Enterprise Voice AI for contact centers & automotive

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Cloud, on-premises, or edge-deployable enterprise Voice AI platform for contact centers, offering call automation, multilingual NLU.

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Yactraq logo
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Speech Analytics for Contact Centers

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Yactraq is interactive analytics that integrates emotion detection, speech analytics, and predictive intelligence to understand customer communications across multiple channels (phone, email, social media).

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TENIOS Voice API logo
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Integration platform for integrating telephony applications

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TENIOS Voice API facilitates the seamless integration of speech services into your cloud telephony using standard web technologies. This API includes a variety of functions that enable software applications to initiate and receive calls, eliminating the need for developers to handle TK technologies.

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SozAI logo
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Cloud-based AI transcription for teams & creators

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SozAI is a cloud-based AI transcription platform for individuals, teams, and creators that converts audio, video, and YouTube content.

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Pulse logo
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Speech transcription with global language support

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Pulse is a speech-to-text transcription solution that converts audio into text across more than thirty-eight languages with support for global accents and dialects. The platform features automated speaker labeling, real-time sentiment analysis, emotion recognition, and language identification capabilities. Pulse offers API integration through Node and Python SDKs and maintains compliance with ISO 27001, SOC 2 Type 2, GDPR, and HIPAA standards.

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Listener logo
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Speech to Text - fast and reliable

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Listener is a product that transcribes speech to text in real-time. It supports multiple languages and domains and provides high accuracy, speech adaptation, timestamps, speaker diarization, and flexible model deployment.

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GoVivace logo
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Conversational AI and speech analytics solution

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GoVivace is a conversational AI and speech analytics solution. It provides intelligent omnichannel chatbots and voice bots for businesses of all sizes.

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PraticheAI logo
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Voice-to-report daily site log for construction

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Construction daily report app: speak from the job site, PraticheAI writes the Giornale dei Lavori and sends the PDF.

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beryvo logo
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Cloud-based nutrition practice tool for small clinics

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Cloud-based practice management platform for nutritionists and small clinics, consolidating patient records, scheduling, and billing.

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CommPeak Speech-to-Text logo
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AI call insights with transcripts, summaries, tone analysis

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Turn call recordings into actionable insights with AI analysis. Access searchable transcripts, AI-generated summaries, and sentiment analysis to identify which conversations need follow-up attention. Use real conversations to coach agents and strengthen training programs.

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