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Speech Recognition Software with Call Center Management (2026)

Last updated: April 2026

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19 software options

CallHippo logo

Cloud-based phone system for sales, support & growing teams

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CallHippo is a Virtual Phone System that is easy-to-use while offering robust functionality with advanced features, extensive reporting, and seamless integrations to empower sales and service teams to have effective conversations with customers. 24x7 World Class Support. Instant Setup

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Twilio logo

Build, Scale, and Operate Customized Communication Solutions

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Twilio offers an API for phone services enabling companies to make and receive phone calls and send and receive text messages. It allows programmers to integrate various communication methods and to use existing web development skills and codes to solve communication problems.

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wolkvox logo

Communication management system for contact centers

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Design interactive customer experiences with our ASR functionality, which allows you to interact with IVRs, virtual agents and other IT systems.

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ClearTouch Operator logo

Cloud Contact Center Platform Provider

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ClearTouch's speech recognition converts spoken conversations into structured, searchable data in real time. It helps analyze customer intent, detect trends, ensure compliance, and uncover service gaps—enabling faster decision-making, improved agent performance, and a better customer experience.

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Txtplay logo

AI speech-to-text and captioning for web streaming & TV

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Accurate, multilingual speech recognition with up to 99% accuracy. Convert live or recorded audio into readable text in 55+ languages, with flexible cloud or on-prem deployment.

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Klearcom logo

Domestic IVR Mapping In Over 100+ Countries

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Enhance IVR speech recognition with Klearcom’s AI-powered testing in 100+ countries. Our SaaS platform tests toll/toll-free numbers in real-time, using advanced ASR to detect and resolve issues. No installation needed, with 24/7 triage, ensuring seamless IVR performance and customer experiences glob

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CallFinder logo

Speech analytics tool for small to midsize businesses

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CallFinder® is the leading provider of managed cloud-based SaaS speech analytics, automated call scoring, and speech-to-text transcription with conversational insights, such as sentiment and emotion detection.

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Calilio logo

Cloud-based business phone system for teams.

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Calilio is a modern VoIP provider that offers a comprehensive business phone system designed to streamline and enhance communication across various industries. The platform offers various advanced services for high-quality voice, SMS, and voicemail. The unified callbox integrates all communication needs into one user-friendly interface, simplifying business interactions. It allows for number sharing, enabling efficient team communication on a single business phone number.

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SmartAction Speech IVR System logo

AI virtual agent solution

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SmartAction Speech IVR System is a conversational AI virtual agent designed for voice and SMS communication. Its primary function is to work with contact centers and business systems, automating routine call tasks such as scheduling and account management.

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Enthu logo

AI-enabled speech analytics & conversation intelligence tool

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Enthu is an artificial intelligence (AI)-enabled speech analytics and conversation intelligence software designed for contact centers, call centers, and BPOs. It enables professionals to monitor customer conversations to derive actionable intelligence, manage call QA processes, and ensure compliance with industry regulations.

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Rythmex logo

Speech to text, transcription, medical transcription

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Rythmex is an AI transcription solution offering real-time, multilingual transcription services in a user-friendly interface. With its intuitive features, API integrations, and robust data security, Rythmex is the go-to solution for individuals and businesses seeking accurate transcription solution.

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Castel Detect Live logo

Cloud-based speech recognition solution

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Castel Detect LIVE is a voice recognition solution which helps firms of all sizes manage contact center speech analytics with alerts, reminders, scripting and call scoring. The platform allows users to regulate quality assurance via live calls analysis, post-call audits, and data-driven feedback.

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inspeech logo

Extract the wealth hidden in your client’s voice

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Transform the valuable information contained in the calls you already have into competitive intelligence, customer satisfaction and new business.

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Call automation bot logo
(0)

Automate customer phone calls

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Call Automation Bot is a cloud-based conversational AI platform that provides features such as call center coordination, call forwarding, speech-to-text processing, intent recognition, and solution flows.

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Yactraq logo
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Speech Analytics for Contact Centers

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Yactraq is interactive analytics that integrates emotion detection, speech analytics, and predictive intelligence to understand customer communications across multiple channels (phone, email, social media).

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TENIOS Voice API logo
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Integration platform for integrating telephony applications

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TENIOS Voice API facilitates the seamless integration of speech services into your cloud telephony using standard web technologies. This API includes a variety of functions that enable software applications to initiate and receive calls, eliminating the need for developers to handle TK technologies.

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CommPeak Speech-to-Text logo
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AI call insights with transcripts, summaries, tone analysis

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Turn call recordings into actionable insights with AI analysis. Access searchable transcripts, AI-generated summaries, and sentiment analysis to identify which conversations need follow-up attention. Use real conversations to coach agents and strengthen training programs.

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GoVivace logo
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Conversational AI and speech analytics solution

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GoVivace is a conversational AI and speech analytics solution. It provides intelligent omnichannel chatbots and voice bots for businesses of all sizes.

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Listener logo
(0)

Speech to Text - fast and reliable

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Listener is a product that transcribes speech to text in real-time. It supports multiple languages and domains and provides high accuracy, speech adaptation, timestamps, speaker diarization, and flexible model deployment.

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