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Bench
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
You run your business. We’ll do your bookkeeping.
Table of Contents
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Bench - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
Bench overview
Based on 312 verified user reviews
What is Bench?
Reviews for Bench come from a wide variety of industries, including marketing and advertising (12% of reviewers), retail (7%), and health, wellness and fitness (6%). The most frequent use case for Bench cited by reviewers is bookkeeping (64% of reviewers).
What do users say about Bench pricing?
Reviewers indicate that Bench offers fair pricing for the convenience and time savings it provides. Some reviewers find the pricing high for smaller businesses, and some users report concerns about upfront payments and price gouging compared to competitors.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Bookkeeping
Pricing
Efficient financial organization
Tax Filing
Customer Support
Transaction Management
Bench’s user interface
Bench pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.4
Ease of use
4.6
Customer support
4.5
Reviews sentiment
What do users say about Bench?
Reviews for Bench come from a wide variety of industries, including marketing and advertising (12% of reviewers), retail (7%), and health, wellness and fitness (6%). The most frequent use case for Bench cited by reviewers is bookkeeping (64% of reviewers).
Select to learn more
Who uses Bench?
Based on 312 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Bench's key features
Most critical features, based on insights from Bench users:
All Bench features
Features rating:
Bench awards
Bench alternatives
Bench
Starting from
349
Per month
QuickBooks Online
Starting from
No pricing info
QuickBooks Enterprise
Starting from
No pricing info
Xero
Starting from
No pricing info
Bench pricing
Pricing plans
Pricing details:
User opinions about Bench price and value
Value for money rating:
Of 39 reviews that provide robust commentary on Bench's price and value, 66% mention it in a positive light.
Reviewers indicate that Bench offers a fair and affordable price for the convenience and time savings it provides, especially compared to hiring a traditional firm. Users think the service is easy to use and appreciate the value it brings for their business size and needs. Some reviewers find the pricing a bit high, particularly for smaller businesses or those with fewer transactions, and feel the available pricing tiers do not always align with their needs. Some users report that Bench can be more expensive than other online accounting solutions and express concerns about upfront payments and perceived price gouging.
, and
To see what individual users think of Bench's cost and value, check out the review excerpts below.
George B.
President, CEO & Channel Chief
Bench integrations (11)
Integrations rated by users
We looked at 312 user reviews to identify which products are mentioned as Bench integrations and how users feel about them.
Integration rating: 3.3 (3)
“Connection with shopify keeps dropping but it says it's active. Involves several emails within Bench just to get it going again for about a month each time. Useless integration if it says it's on and no problem, but it's not. ”
“My online shop runs thru shopify, so its critical that bench integrates to track sales and expenses.”
Scott N.
Owner
Integration rating: 5.0 (3)
“Bench works well with Gusto, and both can port information from the other. ”
John W.
Owner operator
Integration rating: 1.0 (1)
“Won't batch transactions, with high volume, low dollar, recording every purchase made it impossible to see details: internal server error”
Michelle C.
Owner
Integration rating: 5.0 (1)
Integration rating: 4.0 (1)
Other top integrations
Bench customer support
What do users say about Bench customer support?
Customer support rating:
We analyzed 75 verified user reviews to identify positive and negative aspects of Bench customer support.
A significant portion of users highlight Bench's prompt, responsive, and hands-on customer support team.
Multiple users appreciate having a dedicated support rep who feels like an extension of their own team.
A fair number of users mention that customer service is easy to reach and provides timely, helpful answers.
Widespread user sentiment notes that the staff is friendly, professional, and genuinely cares about client needs.
Support options
Training options
To see what individual users say about Bench's customer support, check out the review snippets below.
“Bench is fantastic because of the super hands on customer service and the accounting professional you're matched with is always prompt, responsive, and helpful with keeping your books up to date.”
Kevin C.
President
“I can reach out with any questions I have and get answers QUICKLY. And the team is able to easily get in touch with ME with any questions they come across, too.”
Michelle S.
Owner/Photographer
“Customer service is great - our account rep always gets back to us in at most 24 hours and always with helpful answers or information.”
Scott H.
Marketing Director
Bench FAQs
Bench has the following typical customers:
Freelancers, Non Profit, Small Business
These products have better value for money
Q. What is Bench used for?
Let Bench take bookkeeping off your hands—so you can focus on what matters most. Each month Bench gives you a clear, accurate financials. You can monitor your business's financial health, download your financial statements, and chat with your bookkeeping team any time.
Q. What languages does Bench support?
Bench supports the following languages:
English
Q. Does Bench support mobile devices?
Bench supports the following devices:
iPad, iPhone
Q. Does Bench offer an API?
No, Bench does not have an API available.
Q. What level of support does Bench offer?
Bench offers the following support options:
Email/Help Desk, Chat, Phone Support, FAQs/Forum
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