SAP Concur Pricing Plan & Cost Guide

SAP Concur solutions simplify expense, travel, and invoice management for greater visibility and control.

SAP Concur

DATABASICS Time & Expense

Stable Secretary

Beyond ARM

Datagate

Continuity

My overall experience was not great. Though it has nice features, it seemed to limit quite a bit of customization. This could have been from how things were originally setup with the companies file prior to my working with it, but I can't say for sure.

Not Worth The Cost

Using Concur has made collecting receipts, submitting travel requests, and booking travel so much more efficient than ever before. I come from a background where we use to do everything by paper and getting approvals with signature.  With the amount of staff we have, using this electronic system is so much easier.

An efficient program for submitting travel requests, expense reports, and booking travel 

I have always been able to process my expensive effortlessly using concur

Concur is fun to use

Manage business expenses with SAP Concur 

My experience is generally positive - system is up most of the time, things work like they are designed to, etc.  

But we have frustrations which seem to be common to most tech companies these days - assumptions are made about how things work in other people's businesses and then tech is designed to meet those assumptions, which may or may not be correct. Then when I try to deal with sales and technical support to meet my needs, I'm told that the system can't do what I want because its not designed that way.  

I've managed technology transitions of hardware and software infrastructure for public agencies, professional associations, law firms, and labor unions and in my experience, a technology design team is usually very focused on meeting one or two primary needs such as expense reporting and policy enforcement and will design a system to do that.  But very rarely does the team have on the ground experience in how that system will be integrated into the day to day lives of their customers.  A sales team might deal with that when sales time comes, but it doesn't seem to be taken into account at the design level and in some cases it may be too late at that point.  This has been my primary experience with Concur.

More specifically, data disappears some times - which support claims must be user error because it can't be duplicated on their end.  Its possible, but since I've gotten multiple reports of data loss from both tech and non-tech friendly people, I'm not sure that's the whole answer.

In addition, although tech savvy users have no problems with the navigation and features, less tech savvy users struggle significantly.  Also, because we have a complex accounting system that cannot be accommodated by Concur reporting, we still have to manually extract the data and enter in spreadsheets to get it into the format we need for accounting system import.  I've discussed this issue with a Concur programmer and my account rep and they agree that what I need cannot currently be gotten from the system.

Finally, when things go wrong in the feed between Amex and Concur it just becomes a blame game - its not our fault but theirs - doesn't really get me to a solution.

So, it may be that I have too much work and just wish Concur were able to do more, but I find it limited in its usefulness except for that small group of users for whom it works perfectly.

Complex and glitchy but better than other options

Started out strong, but the company’s work quality and responsiveness have dropped the last few years.  The new changes are getting to a point of being comically bad.

High Tech, Dissappointing progress recently

Overall very good experience and I have seen the product evolve positively over the past 12+ years

comprehensive and easy to use

Overall, I rate my experience as average. Although it was far more expeditious than the previous expense software that I have used, I still view it as an average expensing program. Please keep in mind, I was only a user not and administrator or implementer so I have no context as to the sophistication on the backend. From a user's standpoint I think it provides the essential services/functions that you need from an expense software.

Average Expense System

Generally positive experience during the sales process, in implementation, and while an active customer/user. Absolutely awful experience post-disconnect, which would keep me from ever considering SAP Concur as a partner again in the future. Unfortunately can't recommend SAP Concur for expense reporting.

Good luck trying to get support

Excellent solution for T&E

SAP Concur is a one stop solution for all the expense and travel related management. Highly recommended for Big enterprises.

SAP Concur: Best tool to manage Reimbursements 

Trustworthy and secure. I am happy with SAP Concur so far. I highly recommend.

Keep excellence in mind. SAP Concur is a game changer.

SAP Concur save time which improve productivity and in turn ROI by reducing manual accounting tasks.

Travel and Spend Management Program

Overall, as a user of Concur for Travel, Expenses and Invoicing, I've found it simple to use across a few organizations. It has underwent some revamping and the mobile application is preferrable to the native/web version in my opinion. As an SAP product, it's geared well towards larger organizations, but is cost prohibitive for smaller groups/companies to fully use. 

SAP Concur, a very strong expense and travel management system for large orgs.

I use Concur mainly for submitting and tracking expenses. It has other features, too, that I don't use or am not authorize to use. Concur has a very clear and user-friendly front end interface to SAP, which is a very positive thing, considering how complex and cumbersome SAP is. I have submitted many expense reports in Concur, and have not found any problems using it.

SAP Concur for tracking expense

I have been very happy with the program and it allows me to keep track of what expenses I have submitted and what reimbursements I have received.  Just last month I forgot to submit my cell phone reimbursement and it was easy to check my history and see what had and had not been paid out.

Great for expenses and receipt managment

Helpful Tool for Expense and Travel Management

My overall experience with SAP Concur has been satisfactory. It has allowed me to manage my business expenses on official trips and conferences digitally without needing physical resources like pen and paper. I would recommend implementing this software for medium to large businesses who have executives traveling frequently. But not for smaller businesses where there is less travel related expenses because ROI would be low. As long as there is accounting background and frequent expense reporting, its worth investing in SAP Concur.

Expense reporting made easy

As a User 

It was a pleasant experience so far. The platform is simple to understand and design and process is fairly easy to learn.

SAP Concur - Manage your expenses easily

Avoid This Expense Management Product

Affordable Software

By using the trial version, I was able to weigh the overall savings vs. the cost of the product and realized that it would be cost-prohibitive to our small company 

Expense Reporting & Integration - Say Good-Bye to Data Entry!

Would not recommend 

Director of Accounting

It is one of the easy to use software and super user friendly. I would recommend this software to anyone trying to have time and money on Travel and expense management.

Finance & Operations Manager

Overall, the system is great for what we wanted to do (made the whole payments process more streamlined, reduces risks, provides audit trail, etc.) and at a great price point with great support.

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