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CreditorWatch Collect Logo

Automate Collections and get paid faster.

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CreditorWatch Collect - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

CreditorWatch Collect overview

What is CreditorWatch Collect?

CreditorWatch Collect helps CFOs, finance teams, business owners, accountants and bookkeepers put their accounts receivables on autopilot so they can get back to adding true value to their business.

Using a unique combination of smart software and the human touch, we support businesses to improve cash flow whilst maintaining strong customer relationships.

No one has time these days to be doing mundane, manual tasks that can be easily automated. CreditorWatch Collect provides software that can quickly automate your accounts receivables reminders process. Personalized and customizable, you can ensure that the right tone and messaging is used for different customer segments. With the accounts screen you can filter by age or workflow, take additional action as required, pause, send and resume reminders and assign customers to new workflows. Monitoring your debtors is made easy with a simple dashboard and enhanced reporting. You can track debtors by age, monitor trends and be alerted to disputes and queries. In addition to email we also offer SMS reminders.

Some debtors just don’t respond to written reminders. This is where our call console tool comes in. Designed to save you time and help you work more effectively, call console puts all the info you need at your fingertips so you can get through your call queue fast. Have confidence that you’re making the right calls, with up to date customer history with notes on previous interactions. We’ve also made it easy to track outcomes with Quick Response Tags and you can resend customer invoices with a simple click.

Helping you deliver a first class customer experience, our payment portal makes it easy for you to receive online payments. Your customers can easily select their preferred method of payment and pay at time and using a device that suits them. We’ve made it so easy for them to pay with ‘pay now’ buttons in emails and links to pay in SMS reminders they’ll have no excuses for late payments.

If you need additional help or just want to outsource the headache, we offer skilled AR Specialists. Experts in their field, our AR Specialists know all the tactics that debtors can use to avoid paying. Working as part of your team, they take a human approach to getting your invoices paid, ensuring that strong customer relationships are maintained whilst the debt is being chased.

If things just aren’t moving, then in one click you can escalate to a trusted debt collection agency. We make it easy so that you don’t have to spend more time relaying customer history.

Rolling out new software can feel like an uphill battle. We make it easy. Implementation is fast. No tech team required. We also offer online training and certification so that alongside best practice process, you can be confident that your team is fully fluent in using the app and understand the psychology behind making great calls.

And for those that want to take automation that step further, we offer Zapier integration so you can connect to other productivity tools in your stack.

To learn more, request a short demo from our team or sign up to a no-strings free trial and get your AR humming.

Key benefits of using CreditorWatch Collect

Deliver a better customer experience
- Personalise and customise your email and SMS reminders. Adapt your messaging to suit each customer segment and each stage of the reminder journey.
- Offer online payments so your customers can pay using their preferred payment method at a time and on a device that suits them.
- Include ‘pay now’ buttons/links to pay in email and SMS reminders
- With the reduction in time spent on manual tasks, customer queries can be responded to and resolved faster.
- Our AR Specialists become one of your team, calling on behalf of your business so customers don’t see any difference.
- Avoid your emails being deleted before being opened send just one email to remind about multiple invoices.

Increase productivity
- Automating the AR process saves countless hours, removing manual repetitive tasks such as copying and pasting emails, downloading spreadsheets and data entry.
- With the AR process automated all accounts and debts are chased, no matter how small or old they might be.
Reduce or maintain AR headcount - automating your AR is like adding a team member to pick up all the mundane tasks no one enjoys.
- With clarity over your AR process and accounts, set clear KPIs for your team to meet.

Be more effective
- Bypass the inbox jungle and send reminders direct to customers’ phones with SMS reminders
- Have greater confidence in your business decisions thanks to greater visibility over debtors, cash flow and trends.
- With all the important debtor info at your fingertips, you’ll spend less time in review meetings
- Deliver monthly reports faster with debtor data easily accessible and thanks to the ability to filter views
- Focus on work that adds value and helps the business grow rather than being chained to manual, repetitive tasks or investigating the issues behind disputes.

Starting price

89flat rate /
per month

Alternatives

with better value for money

CreditorWatch Collect’s user interface

Ease of use rating:

CreditorWatch Collect reviews

Overall rating

4.5

/5

13

Positive reviews

92

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.9/10
Rating distribution

5

4

3

2

1

10

2

0

0

1

Pros
“Great assistance to organize aged outstanding accounts, seems to have great innovation and easy to use. No software bugs to date and easy updating.”
JL

Jeff L.

Director

“The team are brilliant to deal with, and the product runs smoothly - intuitive and easy to set up, with plenty of built in flexibility.”
Verified reviewer profile picture

Cassandra S.

Director

“The great benefit to this system is that you can tailor the debt collect process to fit your needs.”
AD

Anna D.

Accounts Administrator

Cons
“Take the stress out of collections with a streamlined process.”
AD

Anna D.

Accounts Administrator

“Administration time has been cut by more than half.”
ML

Miles L.

Who uses CreditorWatch Collect?

Based on 13 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Information Technology and Services
Accounting
Building Materials
Internet
Others

Use cases

Accounts Receivable
Debt Collection
Billing and Invoicing

CreditorWatch Collect's key features

Most critical features, based on insights from CreditorWatch Collect users:

Payment collection
Call recording
Accounting integration
Client management
Partial payments
Billing & invoicing

All CreditorWatch Collect features

Features rating:

Invoice management
Multiple user accounts
Real-Time analytics
Receivables ledger
Automated scheduling
Automated notices
Search/Filter
Third-Party integrations
Activity tracking
Recurring/Subscription billing
Self service portal
Task management
Reminders
Real-Time data
Purchasing & receiving
Payment plans
Online payments
User management
Multi-Currency
Monitoring
Invoice processing
Workflow management
Accounting
Activity dashboard
Alerts/Notifications
API
Audit trail
Auto-Dialer
Billing portal
Callback scheduling
Cash flow management
Collection agencies
Contact management
Customizable invoices
Customizable reports
Customizable templates
Email templates
Financial management
In-House collections
Invoice history

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CreditorWatch Collect pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Small

89

Per month

Features included:

  • Up to 50 Debtors
  • 1 User
  • 3 Workflows
  • 25 SMS Reminders
  • Unlimited Email Reminders
  • Outsourced AR Specialist
  • Payment Portal

Medium

165

Per month

Features included:

  • Up to 100 Debtors
  • 3 Users
  • 5 Workflows
  • 50 SMS Reminders
  • Unlimited Email Reminders
  • Advanced Workflows
  • Advanced Filters
  • Domain Authentication

Large

449

Per month

Features included:

  • Up to 250 Debtors
  • 5 Users
  • 10 Workflows
  • 100 SMS Reminders
  • Unlimited Email Reminders
  • Advanced Workflows
  • Advanced Filters
  • Domain Authentication
  • Call Queue
  • Call Console
  • Advanced Reports (Add-on)

Enterprise

849

Per month

Features included:

  • Up to 500 Debtors
  • 10 Users
  • Unlimited Workflows
  • 250 SMS Reminders
  • Unlimited Email Reminders
  • Advanced Workflows
  • Advanced Filters
  • Domain Authentication
  • Call Queue
  • Call Console
  • Advanced Reports
  • Custom Data Imports

User opinions about CreditorWatch Collect price and value

Value for money rating:

To see what individual users think of CreditorWatch Collect's price and value, check out the review snippets below.

“Great assistance to organize aged outstanding accounts, seems to have great innovation and easy to use. No software bugs to date and easy updating.”
JL

Jeff L.

Director

“The team are brilliant to deal with, and the product runs smoothly - intuitive and easy to set up, with plenty of built in flexibility.”
Verified reviewer profile picture

Cassandra S.

Director

CreditorWatch Collect integrations (9)

Integrations rated by users

We looked at 13 user reviews to identify which products are mentioned as CreditorWatch Collect integrations and how users feel about them.

Xero logo
Xero

Integration rating: 5.0 (3)

Debt tracking is made easy, the bank reconciliations are loaded and information is current.

AD

Anna D.

Accounts Administrator

CreditorWatch Collect support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
24/7 (Live rep)
Email/Help Desk
Phone Support
Knowledge Base
Chat

Training options

Documentation
In Person
Live Online
Videos
Webinars

CreditorWatch Collect FAQs

Q. What type of pricing plans does CreditorWatch Collect offer?

CreditorWatch Collect has the following pricing plans:
Starting from: $89.00/month
Pricing model: Subscription, Open Source
Free Trial: Available

These products have better value for money


Q. Who are the typical users of CreditorWatch Collect?

CreditorWatch Collect has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does CreditorWatch Collect support?

CreditorWatch Collect supports the following languages:
English


Q. Does CreditorWatch Collect offer an API?

No, CreditorWatch Collect does not have an API available.


Q. What other apps does CreditorWatch Collect integrate with?

CreditorWatch Collect integrates with the following applications:
Salesforce Starter, Microsoft Outlook, Zapier, Slack, HubSpot CRM


Q. What level of support does CreditorWatch Collect offer?

CreditorWatch Collect offers the following support options:
FAQs/Forum, 24/7 (Live rep), Email/Help Desk, Phone Support, Knowledge Base, Chat

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