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Firm360
5
122
4
29
3
6
2
0
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Built for accountants by accountants to simplify your firm.
Table of Contents
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Firm360 - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: July 2026
Firm360 overview
Based on 159 verified user reviews
What is Firm360?
Firm360 is a time tracking solution with key features that include online time tracking, task management, and more.
Who uses Firm360?
By industry, Firm360 reviewers are most commonly professionals in accounting (94%). The most frequent use case for Firm360 cited by reviewers is time tracking (72% of reviewers).
What are the most popular integrations for Firm360?
The Firm360 integration most frequently cited by reviewers is RightSignature, a digital signature product rated 4.7 out of 5 for its integration with Firm360.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Client Management
Project and Task Management
Tax Management
Document Organization
Firm360’s user interface
Firm360 review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.5
Ease of use
4.6
Customer support
4.8
Reviews sentiment
What do users say about Firm360?
Reviewers indicate Firm360 streamlines client management, project tracking, document organization, and team collaboration, allowing them to keep all essential firm operations in one place. They say it is user-friendly, easy to learn, and helps accounting firms improve productivity, efficiency, and client service while reducing operational costs. They appreciate responsive customer support and frequent product improvements. Some mention the platform’s customization options and integration with other tools as valuable.
They report minor drawbacks, such as a learning curve during onboarding, occasional issues with billing and time tracking, and requests for enhanced document organization and mobile features. They note ongoing improvements address many concerns.
Select to learn more
Who uses Firm360?
Based on 159 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Firm360's key features
GetApp's analysis of 62 verified user reviews collected between July 2021 and September 2024 identifies Firm360's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Firm360's Online Time Tracking capabilities. They find it easy to use, whether in or out of the office, and beneficial for accurate billing and payroll processing. Users report it helps track time for specific projects and tasks, and they value the ability to make corrections. They indicate it simplifies the billing process and is particularly helpful for remote workers. However, some reviewers mention difficulties with editing entries and suggest improvements in this area. Of the 26 Firm360 users who gave detailed accounts of their use of Online Time Tracking, 96% rated this feature as important or highly important.
Reviewers highlight Firm360's Task Management capabilities for keeping them organized and efficient. They appreciate the ability to sort tasks by various criteria and the customizable dashboards. Users report it helps track ad hoc tasks, enhances collaboration, and ensures no deadlines are missed. They find it easy to assign tasks and monitor progress, which keeps everyone on the same page. Some reviewers note that it takes time to get used to the system, but overall, they find it valuable for managing workloads. Of the 26 Firm360 users who gave detailed accounts of their use of Task Management, 92% rated this feature as important or highly important.
All Firm360 features
Features rating:
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Firm360 pricing
Pricing plans
Pricing details:
Custom
No pricing info
Contact vendor for more details
User opinions about Firm360 price and value
Value for money rating:
To see what individual users think of Firm360's price and value, check out the review snippets below.
Kelli G.
Accountant
Monica R.
Enrolled Agent and President
Firm360 integrations (11)
Integrations rated by users
We looked at 159 user reviews to identify which products are mentioned as Firm360 integrations and how users feel about them.
Integration rating: 4.8 (12)
“For client signatures, ie: eFile forms and engagement letters.”
Jennifer R.
Office Manager
Integration rating: 4.2 (8)
“This is our online payment option for ARI and it would be nice if they sent them differently and automatically deducted the fee from the total instead of manually doing so.”
Jessie D.
Director of Operations
Integration rating: 4.8 (6)
“Right now we are only using the checklist function. We are about to use the print function more this year. I would like to see POAs and Organizers transfer from Ultra Tax.”
April C.
Founder
Integration rating: 5.0 (5)
“The two-way QuickBooks Online sync means owner P&L, cost-to-serve, and reconciliation stay accurate automatically, and cleaner/vendor invoices flow straight in as bills — no double entry, no separate payment silo.”
Nicholas R.
Operator
Integration rating: 4.8 (4)
“Ease of importing device configurations”
“Our team runs on Microsoft 365, so having email and calendar tied into VacayOps keeps everyone on the same page across markets. Single sign-on and synced calendars mean my coordinators aren't toggling between systems”
Daniel S.
Security Alignment Engineer
Integration rating: 5.0 (2)
“The Zapier integration is important because it automates workflows between Pageloot and other apps, reducing manual work and improving efficiency.”
Van T.
Founder
Firm360 customer support
What do users say about Firm360 customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Firm360 customer support.
Widespread user sentiment highlights Firm360's support team as highly responsive, quick to resolve issues, and attentive to feedback.
A significant portion of users found onboarding support and ongoing assistance to be smooth, helpful, and easy to access.
A limited number of users report difficulty finding a support phone number and occasional unhelpful or rude customer service interactions.
Support options
Training options
To see what individual users say about Firm360's customer support, check out the review snippets below.
“Their support is fantastic and they are quick to respond. ”
Jennifer R.
Office Manager
“Love the program, love the team that is always responsive and take feedback into consideration for making their program better. ”
Debbie W.
Vice President
“Customer service can be condescending and rude.”
Melinda P.
Staff Accountant
“Support is not very helpful.”
Julius G.
QA Process Specialist
Firm360 FAQs
Firm360 has the following typical customers:
Small Business
These products have better value for money
Q. What is Firm360 used for?
Firm360 is the all-in-one platform built for accountants by accountants to eliminate the chaos of juggling disconnected tools and manual processes. We understand the work behind the workflow — so we’ve designed Firm360 to streamline every part of running an accounting firm. From project management and client communication to time tracking, billing, e-signatures, reporting, and secure document sharing, everything is in one place. Firms use Firm360 to save hours each week, improve team collaboration, and deliver a better client experience. More than 3,000 accounting professionals trust Firm360 to operate with clarity, not complexity — supported by tailored onboarding, ongoing training, and a responsive team that’s always ready to help.
Q. What level of support does Firm360 offer?
Firm360 offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, FAQs/Forum
