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Firm360
5
122
4
29
3
6
2
0
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Built for accountants by accountants to simplify your firm.
Table of Contents
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Firm360 - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: September 2026
Firm360 overview
Based on 159 verified user reviews
What is Firm360?
Firm360 is a time tracking solution offering key features such as online time tracking and task management, among others.
Who uses Firm360?
By industry, Firm360 reviewers are most commonly professionals in accounting (94%). The most frequent use case for Firm360 cited by reviewers is time tracking (72% of reviewers).
What are the most popular integrations for Firm360?
The Firm360 integration most frequently cited by reviewers is RightSignature, a digital signature product rated 4.7 out of 5 for its integration with Firm360.
Starting price
per month
Alternatives
with better value for money
Do you work for Firm360? Manage this product listing
Firm360’s user interface
Firm360 reviews
Overall rating
4.7
/5
159
Positive reviews
84
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.84/10
5
4
3
2
1
122
29
6
0
2
Kelli G.
Accountant
Stephanie R.
Ownner
Monica R.
Enrolled Agent and President
Melissa J.
Admin
Krunal R.
Senior Tax Accountant
Kelli G.
Accountant
Who uses Firm360?
Based on 159 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Firm360's key features
GetApp's analysis of 62 verified user reviews collected between July 2021 and September 2024 identifies Firm360's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Firm360's Online Time Tracking capabilities. They find it easy to use, whether in or out of the office, and beneficial for accurate billing and payroll processing. Users report it helps track time for specific projects and tasks, and they value the ability to make corrections. They indicate it simplifies the billing process and is particularly helpful for remote workers. However, some reviewers mention difficulties with editing entries and suggest improvements in this area. Of the 26 Firm360 users who gave detailed accounts of their use of Online Time Tracking, 96% rated this feature as important or highly important.
Reviewers highlight Firm360's Task Management capabilities for keeping them organized and efficient. They appreciate the ability to sort tasks by various criteria and the customizable dashboards. Users report it helps track ad hoc tasks, enhances collaboration, and ensures no deadlines are missed. They find it easy to assign tasks and monitor progress, which keeps everyone on the same page. Some reviewers note that it takes time to get used to the system, but overall, they find it valuable for managing workloads. Of the 26 Firm360 users who gave detailed accounts of their use of Task Management, 92% rated this feature as important or highly important.
All Firm360 features
Features rating:
Firm360 alternatives
Firm360
Starting from
49
/user
Per month
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Starting from
9
/user
Per month
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/user
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Wrike
Starting from
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/user
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Firm360 pricing
Pricing plans
Pricing details:
Custom
No pricing info
Contact vendor for more details
User opinions about Firm360 price and value
Value for money rating:
To see what individual users think of Firm360's price and value, check out the review snippets below.
Kelli G.
Accountant
Stephanie R.
Ownner
Firm360 integrations (11)
Integrations rated by users
We looked at 159 user reviews to identify which products are mentioned as Firm360 integrations and how users feel about them.
Integration rating: 4.8 (12)
“For client signatures, ie: eFile forms and engagement letters.”
Jennifer R.
Office Manager
Integration rating: 4.2 (8)
“Stripe allows us to automate membership payments and manage recurring billing directly through MatPilot, making the payment process much easier for both our academy and our members.”
Leandro P.
Director
Integration rating: 4.8 (6)
Integration rating: 5.0 (5)
“It keeps us from having to manually copy invoices and customer payments over to our accounting software. Saves a ton of admin time every week and makes sure no financial data slips through the cracks.”
Santiago I.
Operations Manager
Integration rating: 4.8 (4)
“We use the solution to synchronize team calendars with user calendars.”
“Integrating M365 with ADManager Plus has helped with keeping up with the assignment of licenses.”
Bernd K.
Managing Director
Integration rating: 5.0 (2)
Firm360 customer support
What do users say about Firm360 customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Firm360 customer support.
Widespread user sentiment highlights Firm360's support team as highly responsive, quick to resolve issues, and attentive to feedback.
A significant portion of users found onboarding support and ongoing assistance to be smooth, helpful, and easy to access.
A limited number of users report difficulty finding a support phone number and occasional unhelpful or rude customer service interactions.
Support options
Training options
To see what individual users say about Firm360's customer support, check out the review snippets below.
“Their support is fantastic and they are quick to respond. ”
Jennifer R.
Office Manager
“Love the program, love the team that is always responsive and take feedback into consideration for making their program better. ”
Debbie W.
Vice President
“Customer service can be condescending and rude.”
Melinda P.
Staff Accountant
“Support is not very helpful.”
Julius G.
QA Process Specialist
Firm360 FAQs
Firm360 has the following typical customers:
Small Business
These products have better value for money
Q. What is Firm360 used for?
Firm360 is the all-in-one platform built for accountants by accountants to eliminate the chaos of juggling disconnected tools and manual processes. We understand the work behind the workflow — so we’ve designed Firm360 to streamline every part of running an accounting firm. From project management and client communication to time tracking, billing, e-signatures, reporting, and secure document sharing, everything is in one place. Firms use Firm360 to save hours each week, improve team collaboration, and deliver a better client experience. More than 3,000 accounting professionals trust Firm360 to operate with clarity, not complexity — supported by tailored onboarding, ongoing training, and a responsive team that’s always ready to help.
Q. What level of support does Firm360 offer?
Firm360 offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, FAQs/Forum
