Verizon Connect - 2026 Pricing, Features, Reviews & Alternatives

Reviewers appreciate Verizon Connect's vehicle tracking capabilities. They report that it helps in daily fleet operations, reducing vehicle theft and misuse. Users indicate it minimizes wait times for critical services and assists in planning and decision-making. However, they also mention issues like delayed updates and inaccurate tracking. They find it valuable for monitoring vehicle locations and ensuring field crew compliance, despite some experiencing poor customer service and technical problems. Of the 20 Verizon Connect users who gave detailed accounts of their use of Vehicle Tracking, 95% rated this feature as important or highly important.

See related user reviews

Highly relevant

“I can see where assets are in real time, track routes, and quickly understand what’s actually happening day to day instead of guessing.”

Elizabeth L.

RECEPTIONIST

Highly relevant

“WOULD NOT CONNECT TO SATELITE TO TRACK VEHICLES.”

CL

Carrie L.

OFFICE MANAGER

Highly relevant

“The main screen made it super easy to track a vehicle's route.”

Amanda G.

Logistics Manager

Highly relevant

“Its great for our business, due to the realtime updates, and ease of use and the tracking”

DS

Desiree S.

Dispatch

Reviewers highlight Verizon Connect's real-time monitoring capabilities, noting it allows them to see vehicle locations and movements promptly. They find it helpful for scheduling, field crew compliance, and providing real-time updates to customers. However, users report that the updates can be delayed, sometimes taking up to 60 seconds or more, which affects its reliability. They also mention that other systems like Samsara and Lytx offer better real-time communication and camera access. Of the 17 Verizon Connect users who gave detailed accounts of their use of Real-Time Monitoring, 94% rated this feature as important or highly important.

Users report that Verizon Connect's mobile access allows them to manage and monitor vehicles remotely using smartphones or tablets. They find it convenient for checking vehicle locations and handling issues without needing a computer. However, reviewers indicate that the mobile app can be glitchy and unreliable, with frequent connectivity issues. They appreciate the flexibility it offers but note that the app's performance needs improvement to be more effective. Of the 18 Verizon Connect users who gave detailed accounts of their use of Mobile Access, 89% rated this feature as important or highly important.