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Heartland Payments+
5
88
4
25
3
3
2
3
1
13
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Payment processing software for hospitality sector
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Heartland Payments+ - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Heartland Payments+ overview
Based on 132 verified user reviews
What is Heartland Payments+?
Reviews for Heartland Payments+ come from a wide variety of industries, including construction (9% of reviewers), hospitality (7%), and information technology and services (5%). The most frequent use case for Heartland Payments+ cited by reviewers is payment processing (97% of reviewers).
What do users say about Heartland Payments+ pricing?
Some reviewers feel Heartland Payments+ offers lower processing fees and minimal service charges, and some users report it is affordable initially. However, many reviewers indicate frustration with high, increasing, and unclear fees, making the service feel expensive.
Starting price
Alternatives
with better value for money
Pros & Cons
Payment Processing
Security and Access Control
Sales
Bugs and Issues
Opaque and high fee structure
Heartland Payments+’s user interface
Heartland Payments+ review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.0
Features
4.3
Ease of use
4.4
Customer support
4.1
Reviews sentiment
What do users say about Heartland Payments+?
Users think Heartland Payments+ offers reliable, secure payment processing with strong fraud protection and a user-friendly interface. They find it supports a wide range of payment methods, provides detailed reporting, and helps manage transactions efficiently, though some mention the system can feel complex or overwhelming for smaller businesses.
Reviewers indicate that pricing is a common concern, as they experience high or unclear fees, unexpected rate increases, and complicated billing. They say customer support is generally responsive, but some encounter issues with outdated software, occasional glitches, and challenges with contract terms or cancellation fees.
Select to learn more
Who uses Heartland Payments+?
Based on 132 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Heartland Payments+'s key features
Most critical features, based on insights from Heartland Payments+ users:
All Heartland Payments+ features
Features rating:
Heartland Payments+ alternatives
Heartland Payments+
Starting from
No pricing info
Stripe
Starting from
No pricing info
Stax
Starting from
99
Per month
PayPal
Starting from
0.09
Heartland Payments+ pricing
Starting from
No pricing info
User opinions about Heartland Payments+ price and value
Value for money rating:
Of 26 reviews that provide robust commentary on Heartland Payments+'s price and value, mention it in a positive light.
Some reviewers feel Heartland Payments+ offers lower processing fees compared to competitors and appreciate its minimal service charges. Some users report that the platform is easy to use and not expensive initially. However, many reviewers indicate frustration with high and increasing fees, unexpected charges, and a lack of transparency in the fee structure. Some users say the pricing is convoluted and difficult to understand, with hidden or unclear costs and cancellation fees. Reviewers find that these issues can make the service feel expensive and not worth the cost for their business.
, and
Heartland Payments+ integrations (3)
Integrations rated by users
We looked at 132 user reviews to identify which products are mentioned as Heartland Payments+ integrations and how users feel about them.
Integration rating: 5.0 (6)
Integration rating: 5.0 (5)
“Orders come into woocommerce, port into fishbowl, get fulfilled,, push back to woocommerce.”
Willem T.
Systems Director
Integration rating: 5.0 (5)
“Integrate and half the work”
Jamie P.
Designer
Other top integrations
Heartland Payments+ support options
Typical customers
Platforms supported
Support options
Training options
Heartland Payments+ FAQs
Q. What is Heartland Payments+ used for?
Global Payments Inc. (NYSE: GPN), a leading worldwide provider of payment technology and software solutions, announced the unification under a single brand. Heartland, a Global Payments company, previously offered a suite of solutions, which is now Global Payments. Heartland Payment Processing is a cloud-based solution that helps businesses in hospitality, medical, government and other sectors accept in-person and online payments via flexible methods, including credit or debit,EMV chip cards, digital wallets and more. The mobile pay module includes a fast checkout feature that allows administrators to encrypt card data, process online transactions, generate invoices, and view charged payment processing fees. Professionals can also utilize Heartland Payment Processing to collect payments via digital wallets including Apple Pay, Samsung Pay, and Google Pay on any device, such as mobile phone, laptop, POS system, tablet, and more. Heartland Payment Processing lets businesses accept, activate, and redeem gift card payments as well as bills incurred from any virtual terminal. Teams can also utilize the platform to pay via interactive voice recognition (IVR) system and accept deposits directly from customers’ bank accounts via automated clearing house (ACH).
Q. What level of support does Heartland Payments+ offer?
Heartland Payments+ offers the following support options:
24/7 (Live rep), Phone Support, Email/Help Desk
