QuickBooks GoPayment Pricing, Features, Reviews & Comparison of Alternatives

QuickBooks GoPayment

Mobile credit card processor

4.45/5 (38 reviews)

QuickBooks GoPayment overview

What is QuickBooks GoPayment?

QuickBooks GoPayment is a payment management and mobile payment gateway allowing vendors to process credit card transactions via mobile application. The mobile payment platform uses a credit card reader plugin enabling users to processGoPayment amounts and request customer electronic signatures via a touch sensitive screen.

QuickBooks GoPayment also records offline payments to ensure your accounts are fully up to date and can email invoices as well as customizable receipts. The payment solution is fully integrable with QuickBooks and there are no customer charges.

QuickBooks GoPayment is a complete mobile payment gateway for small to medium sized businesses. The transaction software allows you to instantly process all major credit cards with a card reader plugin and mobile application. The app can also request a customer signature for additional security and can email or print receipts.

A complete transaction history can be viewed via the mobile application or by logging into the website. Here you have the option to re-send invoices/receipts and void charges. Reports are viewed in real-time and they can be automatically synchronized with QuickBooks with complete transparency.

QuickBooks GoPayment does not incur any ongoing payment subscription and you pay-as-you-go or upgrade to a premium account for a monthly fee. Your customer will not be required to pay any additional fees when processing transactions and you have the option to opt out of the solution as there are no long-term contracts.
www.intuit.com

Pricing

Starting from
$20/month
Pricing options
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United Kingdom

Supported languages

English
QuickBooks GoPayment screenshot: Add ItemIntuit GoPayment Support _ Delighting CustomersQuickBooks GoPayment screenshot: Card DetailsQuickBooks GoPayment screenshot: Credit CardQuickBooks GoPayment screenshot: MobileQuickBooks GoPayment screenshot: Payment AmountQuickBooks GoPayment screenshot: ReceiptQuickBooks GoPayment screenshot: SettingsQuickBooks GoPayment screenshot: SignatureIntuit QuickBooks - Accept Payments Anywhere

QuickBooks GoPayment reviews

Value for money
Features
Ease of use
Customer support
  4.3
  4.1
  4.5
  4.1
Nathan Sevrinus

Fast and easy credit card processing

Used monthly for 2+ years
Reviewed 2018-10-29
Review Source: Capterra

I was using a set desktop solution before that had a long term commitment. This allowed us to take mobile payments anywhere we had a cell phone and get out of those long term contracts. Also it smoothly integrated into QuickBooks so it was a win-win for us.

Pros
I has many options for taking a credit card payment. Plug in chip reader, take a picture of the card or a Bluetooth card reader is available. I like that it's month to month and if I don't use it I don't have to pay anything. It's simple and easy to integrate into quickbooks. It has a good back end that you can access from a computer to manage your payments and who is taking those payments.

Cons
The cost is cheaper if you pay monthly and high volume but more expensive for the smaller low volume months. When you get logged out it can be a slow process at times to get logged back in while a customer is waiting to give you their payment.

Response from Intuit


Hi Nathan. I'm glad the integration options and flexible methods for processing have provided a simple payment management system for Complete Carpet. Thanks for reviewing, and for being a member of the QuickBooks family.

If you're running into latency with logins, rest assured I've got you covered. I suggest uninstalling/reinstalling the GoPayment app, which is the easier way to ensure your software is updated. This simple troubleshooting step will get you back up to speed and cut-down on customer wait times.

Before you go, I want to ensure you continue to get the most from the payment system. The support landing page for the program has insights into the connection to QuickBooks, as well: https://community.intuit.com/products/quickbooks-payments-help-en-us.

As for the price, I'd be glad to discuss your options. There are alternatives for your average volume, and I've got the tools to dig into your account. We'll go from there.

Jess, The QuickBooks Team

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Nishawne Pristell

Works well

Used daily for 2+ years
Reviewed 2018-08-01
Review Source: Capterra

It's a really easy to use way to charge my clients and it interfaces nicely with my Quickbooks

Pros
I have found this software easy to use. Customers like the interface though it keeps changing. The changes The changes tell me they are constantly trying to improve their product

Cons
As a service provider I don't like that I cannot set the tips where I would like them to be. They are preset and there's nothing I can do about it. Even clients have commented that I should change it but I can't.

Response from Intuit


I'm delighted to read the product is working so well for you, Nishawne. Though you can add tips to transactions (community.intuit.com/articles/1599562), we love hearing from you guys about how we can improve. As you mentioned, the engineers work tirelessly to ensure our products provide the best value on the market.

Part of that means listening very carefully to what our customers have to say, as any changes you may have noticed are a direct effect of your feedback. You know better than anyone what would best fit Forma Beautique's needs, so I'll gladly forward your ideas to the Development Team directly. Implementing a preset gratuity is a brilliant idea, and I thank you for sharing it. Moving forward, you can stay up-to-date on all new and exciting changes at the QuickBooks Blog, here: https://intuit.me/2L2zqTv.

I appreciate you for leaving this GoPayment review, by the way. Thanks for being the best part of QuickBooks, and have a great weekend.

Jess, The QuickBooks Team

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Brian Carle

Extremely Poor Customer Service

Used daily for 2+ years
Reviewed 2020-02-27
Review Source: Capterra

Product works well and is fairly-priced. Customer service is a joke.

Pros
Product is priced fairly and is easy to use

Cons
customer service is terrible. First card reader quit after less than a year of use. Intuit would not replace. Bought second reader and would not work out of the box. Requested replacement reader. They sent a lower-end model than we had originally purchased. Called again to request correct replacement model. They would not expedite shipping. Total of 8 hours on the phone with customer service and I still don't have a working reader.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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lindsey nelson

Decent software

Used daily for 2+ years
Reviewed 2020-03-12
Review Source: Capterra

Because of my issues with the card reader, I don’t use QB go payment as much as I used to. But I still have to offer it to my customers who only use cards.

Pros
I like the software for this program. The online program is easy to navigate and easy to find what I’m looking for ex: totals, fees etc..

Cons
My app often fails or kicks me out and I have to log back in (annoying). My card scanner never works correctly. I have to swipe the card 3x, hop on 1 foot then slide the card for it to work! Ridiculous and time consuming

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Martin Miller

Quick Payment

Used weekly for 2+ years
Reviewed 2019-09-06
Review Source: Capterra

This payment solution has been great. Quick pay time, easily integrates with Quickbooks and it is very easy to set up and use.

Pros
Easy to use, appears very secure and customer like the payment method. The ability to use this at events and even at client locations make this one of the best ways to accept credit cards.

Cons
The security is so tight that sometimes it can be hard to get signed in. We don’t use it every day so sometimes it takes a few tried to get the log in correct. That’s as much a user issue as it is a complaint. Naturally, I’d Like lower fees but for periodic usage, this a great value.

Response from Intuit


Empowering you with the tools you need to make your job easier is our top priority, Martin. We love knowing that you've enjoyed using QuickBooks GoPayment to receive your hard earned money even faster! To learn about the security measures is place, we recommend checking out the Community: https://community.intuit.com/

Thanks for an awesome review!
Morgan, The QuickBooks Team

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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QuickBooks GoPayment pricing

Starting from
$20/month
Pricing options
Subscription
View Pricing Plans

Pay Monthly & Save
$20 per month
Swipe Rate: 1.6% Key Entered: 3.2% Transaction fee: $0.25

Pay-as-you-go
$0 per month
Swipe Rate: 2.4% Key Entered: 3.4% Transaction fee: $0.25

QuickBooks GoPayment features

API
Billing & Invoicing
Invoice Management
Invoice Processing

Accounting Integration (161 other apps)
Accounting Management (178 other apps)
Activity Dashboard (223 other apps)
Audit Trail (130 other apps)
Automatic Notifications (166 other apps)
Compliance Management (181 other apps)
Customizable Reporting (166 other apps)
Data Import/Export (176 other apps)
Electronic Payments (170 other apps)
Expense Tracking (162 other apps)
Financial Analysis (129 other apps)
Multi-Currency (162 other apps)
Real Time Data (144 other apps)
Reporting & Statistics (257 other apps)
Third Party Integration (206 other apps)
Workflow Management (149 other apps)

Videos and tutorials

Additional information for QuickBooks GoPayment

Key features of QuickBooks GoPayment

  • Free card reader
  • Personalized interface
  • Multiple users
  • Encrypted, secure scanner
  • View transaction history
  • Void charges, re-send receipts
  • Geolocation sales tax
  • Syncs with QuickBooks
  • Email invoicing
  • Create custom receipts
  • Video tutorials
  • No customer charges
  • Track offfline payments
  • No long-term contracts
  • Accepts all credit cards
  • ACH bank transfers
  • No setup fee
  • Free mobile application
  • Add business logo
  • Pay-as-you-go option
View All Features

Benefits

- Free card reader and mobile application: QuickBooks GoPayment receive free mobile payment setup, a free card reader that plugs into your mobile device and a free mobile application which is completely customizable.

- Transaction history and reports: Either using the QuickBooks GoPayment mobile app or website login, you can view real-time reports and complete history of payments and invoices.

- Receipts and invoices: QuickBooks GoPayment allows you to email receipts and invoices as well as print them. You can also void charges and re-send payment details to customers should you need.

- Charges and fees: QuickBooks GoPayment does not incur any long-term contracts for vendors and you have the option to pay-as-you-go or subscribe to a more premium account with a monthly fee. Your customers are not faced with any additional charges per transaction,

- Personalized interface and invoicing: You have complete control over the design of the dashboard and you can add your company logo to receipts as well as to the payment interface. The platform is also fully integratable with QuickBooks.