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Surefire CRM Logo

CRM and lead management software for mortgage businesses

Table of Contents

Surefire CRM - 2026 Pricing, Features, Reviews & Alternatives

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Surefire CRM overview

What is Surefire CRM?

Surefire CRM is a customer relationship management software designed to help mortgage businesses generate leads and streamline marketing operations. Supervisors can collect prospect information using custom forms, surveys or landing pages and store the contact details of leads in a centralized database.

Surefire CRM allows organizations to conduct audits and maintain compliance with various regulatory standards, such as the Real Estate Settlement Procedures Act (RESPA), Telephone Consumer Protection Act (TCPA), and more. Sales professionals can pre-record voicemails using customizable scripts, configure access permissions, and send personalized voice messages to specific contacts. It also lets users manage email campaigns and create marketing flyers with built-in content designing tools.

Surefire CRM provides an API, which enables businesses to integrate the platform with various loan operating systems (LOS) such as Encompass, LendingQB, Floify, and more. Other features of the software include database monitoring, customizable branding, and text messaging.

Starting price


Alternatives

with better value for money

Surefire CRM’s user interface

Ease of use rating:

Surefire CRM pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(4)
3-4(11)
5(40)

What do users say about Surefire CRM?

Users say Surefire CRM offers responsive and knowledgeable customer support, with many finding the team helpful during setup and ongoing use. They appreciate the personal assistance and quick responses, though some report inconsistent experiences and occasional difficulties reaching support or resolving complex issues on their own.

Reviewers indicate the platform is generally easy to use and customizable, allowing flexibility for different business needs. They find setup and navigation straightforward for most tasks, but mention a learning curve for advanced features and note that some functions, like reporting and admin settings, can be confusing or require additional effort.

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Who uses Surefire CRM?

Based on 55 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Financial Services
Real Estate
Banking
Construction
Others

Use cases

Mortgage
Financial CRM
All-in-One Marketing Platform

Surefire CRM's key features

Most critical features, based on insights from Surefire CRM users:

Contact management
Lead management
Marketing automation
Email marketing
Activity dashboard
Pipeline management

All Surefire CRM features

Features rating:

API
Electronic Applications
Workflow management
Visual Presentation
Third-Party integrations
Task management
SMS marketing
Search/Filter
Reporting & statistics
Refinance Management
Monitoring
Lead capture
For financial institutions
Document management
Customizable forms
Customizable branding
Customer database
CRM
Content management
Compliance management
Client database
Amortization schedule

Surefire CRM alternatives

Surefire CRM logo

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Empty state illustration for "No pricing info"

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The Mortgage Office logo
visit website

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Wrike logo
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7.91

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Customer Support

Surefire CRM pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Surefire CRM price and value

Value for money rating:

To see what individual users think of Surefire CRM's price and value, check out the review snippets below.

“I appreciate the overall ease of use with this software. The reminders are great, and the tags feature is very helpful.”
AN

Ashleigh N.

Marketing Specialist

“Thanks to the wonderful people in Customer Support [SENSITIVE CONTENT], I was able to really understand how to do so much. The deployments and subscriptions are awesome.”
BS

Brian S.

Loan Officer

Surefire CRM integrations (15)

Integrations rated by users

We looked at 55 user reviews to identify which products are mentioned as Surefire CRM integrations and how users feel about them.

LendingPad logo
LendingPad

Integration rating: 5.0 (2)

LendingPad is the main system holiding populated data that will transfer into the CRM through a connection like zapier.

RG

Ron G.

Operations Manager

Surefire CRM customer support

What do users say about Surefire CRM customer support?

Customer support rating:

We analyzed 26 verified user reviews to identify positive and negative aspects of Surefire CRM customer support.

Widespread user sentiment highlights fast, knowledgeable, and genuinely helpful customer support from the Surefire CRM team.

A small group of reviewers report difficulty reaching support by phone and cite unresponsiveness or lack of follow-through.

Support options

Chat
Faqs/forum
Phone support
Knowledge base
Email/help desk

Training options

Live online
Webinars
In person
Documentation
Videos

To see what individual users say about Surefire CRM's customer support, check out the review snippets below.

“This CRM is working even when I am not. When I have reached out to customer support, I have found the team to timely, knowledgeable and spot on. ”

MK

Mick K.

Loan Officer

“It looks a bit intimidating at first and there was definitely a learning curve, but the Support team is incredibly helpful, immediately responsive, and will do ANYTHING to help make your life easier.”

JK

Jaelyn K.

Marketing Associate

Surefire CRM FAQs

Q. What type of pricing plans does Surefire CRM offer?

Surefire CRM has the following pricing plans:
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of Surefire CRM?

Surefire CRM has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Surefire CRM support?

Surefire CRM supports the following languages:
English


Q. Does Surefire CRM support mobile devices?

Surefire CRM supports the following devices:
Android, iPad, iPhone


Q. Does Surefire CRM offer an API?

Yes, Surefire CRM has an API available for use.


Q. What other apps does Surefire CRM integrate with?

Surefire CRM integrates with the following applications:
BombBomb, MeridianLink Mortgage, Floify, MeridianLink Consumer, Zapier, Calyx Point, LendingPad, Blend, Experience.com, nCino’s Mortgage Suite, Salesforce Platform


Q. What level of support does Surefire CRM offer?

Surefire CRM offers the following support options:
Chat, FAQs/Forum, Phone Support, Knowledge Base, Email/Help Desk

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