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Surfly
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Universal Co-browsing and Collaboration Technology
Table of Contents
Surfly - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: August 2025
Surfly overview
What is Surfly?
Surfly is a secure co-browsing and collaboration technology that lets you upgrade any conversation, from any channel. Customers simply click a link or button, and their co-browsing session instantly begins in their browser window, and you see what they see. With Surfly there is no software to download and no code to add to your website.
Surfly can also be easily customised to fit any customer experience flow. You can launch co-browsing sessions directly from your website and even customize the flow in such a way that it perfectly matches your website’s look and feel. With a fully documented API, you can quickly integrate Surfly into other chat solutions, CRM systems, and call center platforms.
Surfly’s key features include:
- Universal Co-browsing with control switching
- Screen sharing
- Collaborative Document Annotation & Editing
- File sharing
- E-signing
- Multi-person Voice & Video Chat
- Field masking
- Action logs
- Behavior control
- Customizable UI
Key benefits of using Surfly
- Website or App Integration
- Open APIs
- Security and privacy compliance (ISO27001, HIPAA, PCI DSS, GDPR)
- Single Sign-on
- Field masking
- Action logs
- Behavior control
- On-premise deployment possible
Starting price
per month
Alternatives
with better value for money
Surfly’s user interface
Surfly reviews
Overall rating
4.7
/5
13
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.54/10
5
4
3
2
1
9
4
0
0
0
Whitney E.
Administrative Assistant
Shawn K.
Director of Development
Prashanth K.
Senior Delivery Manager
Shawn K.
Director of Development
Vivaan S.
Technical head
Prashanth K.
Senior Delivery Manager
Who uses Surfly?
Based on 13 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Surfly's key features
Most critical features, based on insights from Surfly users:
All Surfly features
Features rating:
Surfly alternatives
Surfly
Starting from
31
/user
Per month
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Surfly pricing
Value for money rating:
Starting from
31
/user
Per month
User opinions about Surfly price and value
Value for money rating:
To see what individual users think of Surfly's price and value, check out the review snippets below.
Whitney E.
Administrative Assistant
Shawn K.
Director of Development
Surfly integrations (6)
Top integrations
Surfly support options
Typical customers
Platforms supported
Support options
Training options
Surfly FAQs
Surfly has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations, Small Business
These products have better value for money
Q. What languages does Surfly support?
Surfly supports the following languages:
Czech, German, English, Estonian, Finnish, French, Italian, Japanese, Georgian, Dutch, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Danish, Greek, Hebrew, Korean, Portuguese, Portuguese, Ukrainian
Q. Does Surfly offer an API?
Yes, Surfly has an API available for use.
Q. What level of support does Surfly offer?
Surfly offers the following support options:
24/7 (Live rep), Chat, FAQs/Forum, Knowledge Base, Email/Help Desk