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AlayaCare

End-to-end home care software

Table of Contents

Is this product right for your business?

Find out with a

AlayaCare - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: November 2025

AlayaCare overview

What is AlayaCare?

AlayaCare is an end-to-end, outcome-focused home care platform for medium to enterprise-level home care agencies and providers. Features include clinical documentation, back office functionality, remote patient monitoring, client and family portals, and mobile care worker functionality.

AlayaCare offers a mix of face-to-face visit and real-time telehealth solutions with streamlined field staff operations that can help increase efficiency, improve communications, and ultimately improve patient outcomes. The platform offers a fully integrated clinical documentation solution with configurable forms and workflows, and secure third party EHR/EMR integration. Features include drag and drop fields, version and routing controls, and a library of field types including text, pick-list, photo, signature and diagrams.

AlayaCare’s back office suite includes optimized and strategic scheduling that helps organizations align operating priorities with staff client visits and schedules. Scheduling optimization features help pull together the right team, with the right billing model, at the right times, i.e. preference, capacity, skill, location and cost-based team assignments. Remote patient monitoring empowers clients to monitor their own vitals in real time, providing nurses and supervisors with a dashboard of trending vitals, and more.

The solution’s care worker mobile app provides staff with the tools they need via smartphone, tablet or laptop. All core features can be seamlessly accessed regardless of device, including features for scheduling, charting and clinical documentation. GPS data provides accurate and audit-friendly time and attendance, as well as live tracking for work-alone staff members. Additional modules include the family and stakeholder informational portal and machine learning for tuned home health care algorithms.

Key benefits of using AlayaCare

AlayaCare provides both traditional and virtual care solutions to help home care organizations improve outcomes.

AlayaCare helps eliminate unnecessary data entry, faxing and scanning with configurable clinical forms, workflows and auto-route forms.

Multi-tiered billing and payroll management features support both private and public business models.

Agencies can leverage AlayaCare's mobile app with GPS data to audit visits for time, attendance, billing and reporting.

Nurses and supervisors can reduce the amount of unnecessary visits by virtually monitoring patients through AlayaCare's bluetooth-enabled medical and wellness devices.

Starting price

1000 /
per month

Alternatives

with better value for money

Pros & Cons

Navigation

Assistance

Portability

Analytics

Retrieval

Adaptation

AlayaCare’s user interface

Ease of use rating:

4.1

(188)

AlayaCare pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(10)

3-4(109)

5(69)

What do users say about AlayaCare?

Reviewers appreciate AlayaCare’s user-friendly interface, ease of navigation, and helpful scheduling features, noting that staff quickly adapt to its workflows. They find customer support responsive and collaborative, with ongoing improvements and individualized assistance enhancing their experience. Some say the platform streamlines reporting, client management, and staff coordination, reducing administrative burden. They value customization options and the ability to create tailored forms and dashboards.

Users report occasional glitches, delays in data updates, and a learning curve for complex tasks. They mention that reporting and data exploration can be cumbersome, and some workflows require manual workarounds. They feel certain features could be more intuitive and efficient.

Select to learn more

Who uses AlayaCare?

Based on 188 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Hospital & Health Care

Health, Wellness and Fitness

Nonprofit Organization Management

Individual & Family Services

Others

Use cases

Home Health Care

Home Care

Private Duty Care

Patient Portal

AlayaCare's key features

Most critical features, based on insights from AlayaCare users:

Scheduling

4.3

(56)

HIPAA compliant

4.4

(43)

Mobile access

4.1

(46)

Reporting & statistics

4.1

(42)

Real-Time reporting

4.1

(37)

Care plan management

4.2

(29)

All AlayaCare features

Features rating:

3.9

(188)

Monitoring

4.5

(2)

Patient monitoring

4.3

(3)

Historical reporting

4.0

(9)

Real-Time data

5.0

(1)

Appointment scheduling

3.9

(7)

Document storage

4.0

(1)

Document management

4.4

(7)

Secure messaging

4.5

(2)

Task scheduling

5.0

(1)

Clock in/out

4.5

(6)

Client management

4.5

(2)

Charting

4.0

(1)

Home health care management

3.7

(16)

Workflow management

4.2

(12)

Customizable reports

4.0

(12)

Visit verification

5.0

(4)

Communication management

3.8

(13)

Appointment management

4.5

(12)

Employee management

3.7

(7)

Calendar management

4.2

(27)

Invoice management

4.0

(12)

Assessment management

4.3

(21)

Billing & invoicing

3.8

(19)

API

4.0

(5)

Electronic signature

3.3

(9)

Compliance management

3.7

(7)

Third-Party integrations

4.6

(5)

Claims management

3.4

(10)

Real-Time notifications

3.5

(6)

Two-Way audio & video

(0)

Reminders

(0)

Time tracking by client

(0)

Self service portal

(0)

Records management

(0)

Task management

(0)

Payroll management

(0)

Video consultations

(0)

Patient records management

(0)

Telemedicine

(0)

One-to-One messaging

(0)

Multi-Location

(0)

Activity dashboard

(0)

Activity tracking

(0)

Alerts/Notifications

(0)

Automated scheduling

(0)

Bill payment

(0)

Care summaries

(0)

Client portal

(0)

Confirmations/Reminders

(0)

Customer database

(0)

Customizable branding

(0)

Customizable forms

(0)

EHR-Agnostic

(0)

Employee portal

(0)

For medical purposes

(0)

Forms management

(0)

GPS

(0)

Insurance management

(0)

Intake management

(0)

Live chat

(0)

Mobile alerts

(0)

AlayaCare awards

Home Health Care

75/100

AlayaCare alternatives

AlayaCare

4.1

(188)

Starting from

1000

Per month

Free trial

Free version

Ease of Use

4.1

Features

3.9

Value for Money

3.9

Customer Support

4.1

CareSmartz360

4.8

(179)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.6

Value for Money

4.8

Customer Support

4.8

Hospice Tools

4.7

(166)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.8

Features

4.5

Value for Money

4.7

Customer Support

4.7

Theralytics

4.8

(105)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.8

Features

4.7

Value for Money

4.9

Customer Support

4.9

AlayaCare pricing

Value for money rating:

3.9

(188)

Starting from

1000

Per month

Pricing details

Subscription

Free trial

Free plan

Pricing range

User opinions about AlayaCare price and value

Value for money rating:

3.9

(188)

To see what individual users think of AlayaCare's price and value, check out the review snippets below.

“Alayacare is user friendly and easy to navigate, it was very easy to learn how to use it and improve on how to make the best out of it.”

Hammam H.

Client Services Supervisor, RPN

“The ease of use by internal and external staff is amazing. They are constantly looking to improve the software to make it even better (if that is possible).”

Kristin G.

Operations Manager

AlayaCare integrations (14)

Integrations rated by users

We looked at 188 user reviews to identify which products are mentioned as AlayaCare integrations and how users feel about them.

QuickBooks Online Advanced

Integration rating: 4.0 (3)

eFax

Integration rating: 3.0 (1)

Hireology

Integration rating: 4.0 (1)

Google Maps

Integration rating: 5.0 (1)

Docmosis

Integration rating: 5.0 (1)

Waystar

Integration rating: 5.0 (1)

AlayaCare customer support

What do users say about AlayaCare customer support?

Customer support rating:

3.9

We analyzed 23 verified user reviews to identify positive and negative aspects of AlayaCare customer support.

Widespread user sentiment highlights AlayaCare's support team as responsive, helpful, and quick to address issues.

A large number of users value the professionalism and proactive approach of customer service, especially during onboarding and customization.

Support options

Phone support

Faqs/forum

Email/help desk

Chat

24/7 (live rep)

Knowledge base

Training options

Videos

Live online

Webinars

In person

Documentation

To see what individual users say about AlayaCare's customer support, check out the review snippets below.

“Lots of support from the team, continues to evolve and respond to changing environment and needs in Australia.”

Sacha B.

Director Operations

“They are constantly improving their platform and their customer service is typically responsive.”

Breann H.

Director, Retirement and Community Care

“Nothing to complain about, the support team is always helpful and lets us know when new features are released.”

Valerie M.

Human Resources Assistant

AlayaCare FAQs

Q. What type of pricing plans does AlayaCare offer?

AlayaCare has the following pricing plans:
Starting from: $1000.00/month
Pricing model: Subscription

These products have better value for money

Q. Who are the typical users of AlayaCare?

AlayaCare has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business

Q. What languages does AlayaCare support?

AlayaCare supports the following languages:
English, French, Spanish

Q. Does AlayaCare support mobile devices?

AlayaCare supports the following devices:
Android, iPad, iPhone

Q. Does AlayaCare offer an API?

Yes, AlayaCare has an API available for use.

Q. What other apps does AlayaCare integrate with?

AlayaCare integrates with the following applications:
Waystar, Pentaho, WalkMe, QuickBooks Online Advanced, Hireology, CareAcademy, Docmosis, Google Maps, eFax

Q. What level of support does AlayaCare offer?

AlayaCare offers the following support options:
Phone Support, FAQs/Forum, Email/Help Desk, Chat, 24/7 (Live rep), Knowledge Base