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AlayaCare
5
69
4
82
3
27
2
5
1
5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
End-to-end home care software
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AlayaCare - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
AlayaCare overview
What is AlayaCare?
AlayaCare is an end-to-end, outcome-focused home care platform for medium to enterprise-level home care agencies and providers. Features include clinical documentation, back office functionality, remote patient monitoring, client and family portals, and mobile care worker functionality.
AlayaCare offers a mix of face-to-face visit and real-time telehealth solutions with streamlined field staff operations that can help increase efficiency, improve communications, and ultimately improve patient outcomes. The platform offers a fully integrated clinical documentation solution with configurable forms and workflows, and secure third party EHR/EMR integration. Features include drag and drop fields, version and routing controls, and a library of field types including text, pick-list, photo, signature and diagrams.
AlayaCare’s back office suite includes optimized and strategic scheduling that helps organizations align operating priorities with staff client visits and schedules. Scheduling optimization features help pull together the right team, with the right billing model, at the right times, i.e. preference, capacity, skill, location and cost-based team assignments. Remote patient monitoring empowers clients to monitor their own vitals in real time, providing nurses and supervisors with a dashboard of trending vitals, and more.
The solution’s care worker mobile app provides staff with the tools they need via smartphone, tablet or laptop. All core features can be seamlessly accessed regardless of device, including features for scheduling, charting and clinical documentation. GPS data provides accurate and audit-friendly time and attendance, as well as live tracking for work-alone staff members. Additional modules include the family and stakeholder informational portal and machine learning for tuned home health care algorithms.
Starting price
per month
Alternatives
with better value for money
Pros & Cons

Nursing and Healthcare
Reporting
Data Reporting
Client Support
Integrations
Customer Support
AlayaCare’s user interface
AlayaCare review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
3.9
Features
3.9
Ease of use
4.1
Customer support
4.1
Reviews sentiment
What do users say about AlayaCare?
Users say AlayaCare offers a user-friendly interface, strong scheduling tools, and helpful customization options, making it easier to manage client care, staff, and reporting. They appreciate responsive customer support, ongoing platform improvements, and the ability to tailor features to organizational needs. Many find onboarding and training straightforward, with resources available for new users.
Some indicate challenges with data management, reporting delays, and occasional workflow inefficiencies. They mention that certain features can be complex or require extra steps, and that non-technical staff may need additional training. Some also note issues with mobile app usability and occasional system slowdowns.
Select to learn more
Who uses AlayaCare?
Based on 188 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
AlayaCare's key features
Most critical features, based on insights from AlayaCare users:
All AlayaCare features
Features rating:
AlayaCare alternatives
AlayaCare pricing
Value for money rating:
Starting from
1000
Per month
User opinions about AlayaCare price and value
Value for money rating:
To see what individual users think of AlayaCare's price and value, check out the review snippets below.
Simranjit K.
Program Administrator
Jonathan L.
Billing Payroll Accounts Receivable Manager
AlayaCare integrations (9)
Integrations rated by users
We looked at 188 user reviews to identify which products are mentioned as AlayaCare integrations and how users feel about them.
Integration rating: 4.0 (3)
“DonorPerfect to Quickbooks integration was not seamless. We had to figure out new ways to enter our donations so they would show up properly in Quickbooks. The DonorPerfect integration also doesn't enter the data as a sales receipt, whch isn't good.”

Susan S.
Administrator
Integration rating: 5.0 (1)
“having that connection is important to streamlinking our process”
Lynn S.
Executive Director
Integration rating: 5.0 (1)
“We have not fully integrated ADP workforce now with Connecteam as of yet, but it will be in the upcoming month.”
Emma K.
Office Manager
Integration rating: 4.0 (1)
“We post jobs through Hireology and not Paylocity. The only merging they do is their name and contact info. It doesn't pull over the application or any other information that would be sooo helpful if it could!”
Kristen G.
HR Manager
Integration rating: 5.0 (1)
“We are a Canadian company and we need our HRIS to integrate with our payroll system.”
“Gmail is the email you use to access your Payworks account and view your paycheques. All Payworks alerts and updates come through Gmail with no issues.”
Mary L.
Manager, People and Culture
Other top integrations
AlayaCare customer support
What do users say about AlayaCare customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of AlayaCare customer support.
A large number of users highlight the responsiveness and dedication of the AlayaCare support team when resolving issues.
Multiple users appreciate the professionalism, helpfulness, and quick responses from both the general support staff and account managers.
Support options
Training options
To see what individual users say about AlayaCare's customer support, check out the review snippets below.
“Sales and support have been fantastic to work with; helping make the system work for us. ”
Robin M.
Integration Director
“When problems arise the IT department are very quick at responding and fixing the issue”
Tracy M.
Billing & Finance
“Yes it odes allow it but if we need to make changes for one day sue to sick calls or client cancellation, it does not work.”
Suilen S.
Service Corrdinator
AlayaCare FAQs
AlayaCare has the following typical customers:
Small Business, Mid-size Business, Large Enterprises
These products have better value for money
Q. Does AlayaCare support mobile devices?
AlayaCare supports the following devices:
Android, iPhone, iPad
Q. What level of support does AlayaCare offer?
AlayaCare offers the following support options:
Phone Support, FAQs/Forum, Email/Help Desk, Chat, 24/7 (Live rep), Knowledge Base



















