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Open Dental Logo

Quality Software for Dental Offices.

Table of Contents

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Open Dental - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: February 2026

Open Dental overview

What is Open Dental?

Open Dental is a powerful practice management software that is suitable for single offices or multi-clinic locations.

Schedule and manage appointments using the Appointments Module. In addition to the seven modules, Open Dental offers robust customized reporting, eServices for patient communication (e.g., 2-way texting, online scheduling, mobile access, etc.), patient forms that can be tailored to the practice and filled digitally additional third-party integrations, and so much more.

Key benefits of using Open Dental

View a 3D Graphical Tooth Chart that displays patient dentition and treatment over time. Integrated eServices allow seamless communication with patients before, during, and after their appointment. Easily customize patient forms for a paperless patient experience. Integrated with electronic prescription services to help meet regulatory requirements. 30+ internal reports coupled with 1000+ custom queries give practices access to the data they need.

Starting price

Free

Alternatives

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Pros & Cons

Navigation

Versatility

Responsiveness

Scheduling

Open Dental’s user interface

Ease of use rating:

Open Dental pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(5)
3-4(15)
5(67)

What do users say about Open Dental?

Users report that Open Dental is user-friendly, highly customizable, and efficient for managing dental practices, with many finding it easy to navigate and quick to learn even for those new to dental software. They appreciate its comprehensive features for charting, scheduling, and patient management, noting that it adapts well to various office workflows and integrates with other tools.

Reviewers indicate that customer support is responsive and helpful, making problem-solving straightforward. Some mention a learning curve when transitioning from other systems and occasional interface frustrations, but they feel ongoing updates and training resources help address these issues.

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Who uses Open Dental?

Based on 87 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Medical Practice
Health, Wellness and Fitness
Hospital & Health Care
Computer Software
Others

Use cases

Dental
Dental Charting

Open Dental's key features

Most critical features, based on insights from Open Dental users:

Charting
Patient records management
Treatment planning
Appointment management
Claims management
Dental practice management

All Open Dental features

Features rating:

Progress notes
HIPAA compliant
Client management
Task scheduling
Billing & invoicing
Scheduling
Calendar management
Imaging and x-rays
Confirmations/Reminders
Medical billing
Multi-Location
Live chat
Inventory management
Orthodontic charting
Patient communications
Patient management
Patient portal
Periodontal charting
Progress tracking
Records management
Referral tracking
Reminders
Reporting & statistics
Role-Based permissions
Scheduled/Automated reports
Self service portal
SMS messaging
Third-Party integrations
User management
Web forms
Access controls/permissions
Activity dashboard
Activity tracking
Alerts/Notifications
Annotations
API
Automated scheduling
Booking management
Client portal
Communication management
Customer database
Customer history
Customizable reports
Customizable templates
Data synchronization
Document imaging
Document management
Document storage
Document templates
E-Prescribing
Electronic payments
Email reminders
For dental practices
Hands-Free charting

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Open Dental pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Open Dental price and value

Value for money rating:

To see what individual users think of Open Dental's price and value, check out the review snippets below.

“If something can't be figured right then they send to a higher level tech and solutions are found in a great time frame. The cost is great for such good customer service.”
CG

Cari G.

Office Manager

“Ease of use is and ability for new staff to learn on is fantastic. The support is easily accessible and every issue has been resolved quickly.”
IT

Illya T.

Owner/Dentist

Open Dental integrations (27)

Integrations rated by users

We looked at 87 user reviews to identify which products are mentioned as Open Dental integrations and how users feel about them.

Adit logo
Adit

Integration rating: 5.0 (3)

Swell logo
Swell

Integration rating: 5.0 (1)

Zuub logo
Zuub

Integration rating: 5.0 (1)

Open Dental customer support

What do users say about Open Dental customer support?

Customer support rating:

We analyzed 24 verified user reviews to identify positive and negative aspects of Open Dental customer support.

Widespread user sentiment highlights Open Dental's customer support as responsive, knowledgeable, and easily accessible via multiple channels.

A minority of users mention occasional inaccurate advice or dissatisfaction with the requirement to pay monthly for support.

Support options

Chat
Phone support
Email/help desk
Faqs/forum

Training options

Documentation
In person
Webinars
Live online
Videos

To see what individual users say about Open Dental's customer support, check out the review snippets below.

“Best of all, their customer service is easily reachable by several different options and is fast and fantastic.”

MK

Michelle K.

Financial Coordinator

“The support is easily accessible and every issue has been resolved quickly.”

IT

Illya T.

Owner/Dentist

“On 2 issues where I was cleaning up a mess made by Dentrix, their customer support gave me inaccurate advise. ”

DM

David M.

Open Dental FAQs

Q. What type of pricing plans does Open Dental offer?

Open Dental has the following pricing plans:
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

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Q. Who are the typical users of Open Dental?

Open Dental has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Open Dental support?

Open Dental supports the following languages:
English


Q. Does Open Dental offer an API?

Yes, Open Dental has an API available for use.


Q. What level of support does Open Dental offer?

Open Dental offers the following support options:
Chat, Phone Support, Email/Help Desk, FAQs/Forum

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