Influx MD Pricing, Features, Reviews & Comparison of Alternatives

Influx MD

Sales & marketing solution for healthcare professionals

4.5/5 (14 reviews)

Influx MD overview

What is Influx MD?

Influx MD is an all-in-one sales and marketing solution designed for healthcare professionals from solo, group, or hospital medical programs, with a built-in medical CRM. With tools for lead management, email marketing, form building, event scheduling, and online, self-service training and seminars, Influx MD provides medical practices with the tools needed generate and manage leads through marketing.

To aid with contact management, communication, and improved customer satisfaction, Influx MD provides an in-built customer relationship management (CRM) tool. Users can manage contacts from a database of leads with contact information mapped from other applications, and communications can be carried out through email integration or Influx MD’s in-built secure messaging service. Influx MD also facilitates lead management and marketing with tools including agent dashboards, lead source and engagement tracking, workflow management, an email campaign builder, marketing automation, campaign management, list segmentation, nurture campaigns, and more.

Education can be integrated into workflows by uploading and streaming video anywhere within a workflow or as an additional resource for patients to facilitate self learning. With the aim of engaging and motivating leads, Influx MD allows users to create or upload videos, virtual seminars, quizzes, surveys, and more, and track participation with automatic notes, test scores, and completion reports.
influxmd.com

Pricing

Starting from
$64/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
Influx MD screenshot: Create email marketing campaigns with a predefined budget and start and end datesInflux MD screenshot: Lead profiles are created for each contact with information from multiple sources including forms, emails, phone calls, Facebook, integrations, and moreInflux MD screenshot: Email integration allows users to send and receive emails directly within Influx MDInflux MD screenshot: The form builder allows users to develop registration forms, quizzes, contact forms, surveys, and moreInflux MD screenshot: The lead dashboard helps users to prioritize daily lead-related tasks according to the workflowInflux MD screenshot: Email marketing campaigns can be sent to specific user segments using the list management toolInflux MD screenshot: Reports can be generated to provide users with insight into lead interactionInflux MD screenshot: The drag and drop schedule builder allows users to organize staff, tasks, and eventsInflux MD screenshot: Medical practices can create self-service portals for their leads to view messages, schedules, progress, and moreInflux MD screenshot: Communication between businesses and clients is secure and encrypted through the Clinic Link messaging platformInflux MD screenshot: Surveys can be created and deployed to leads with Clinic Link self-service portal to gather information Influx MD screenshot: Educational content and courses can be assigned to clients and progress is tracked automatically

Influx MD reviews

Value for money
Features
Ease of use
Customer support
  4.2
  4.3
  4.6
  4.7
Felecia Edwards

The software has helped increase business tremendously. It's been wonderful.

Used daily for 2+ years
Reviewed 2017-12-07
Review Source: Capterra

Increased patient volume and revenue.

Pros
The lead tracking system and how IFX has been able to customize to our needs and workflows is exceptional. This software is so helpful in keeping track of patients progress through our program and education, they get to surgery more quickly. Getting this software has transformed our practice in a very positive way.

Cons
In the beginning it was difficult for us making the transition because we had very particular workflows we wanted built in to the software, so it took a little bit of time and effort to get it customized just for us, but this is like with anything. So I don't really see this a fault but I don't really have any cons to offer.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Greg Iorio

Excellent Software That Enables Rapid Growth

Used daily for 6-12 months
Reviewed 2019-06-17
Review Source: Capterra

In a word, transformative. In certain types of medical practices, you need to screen a quite a few people to get to the people you can help. InfluxMD allowed my team to scale the number of people we engage with, while providing leads with a great experience. We are on pace to doubling our practice from last year.

Pros
• Ability to customize the software to our specific process needs • Customizable views for each agent, so each agent knows who they need to reach each day • Ease of use – Everyone on the team, tech savvy or not, has quickly adopted to using InfluxMD • Ability to text have text and email conversations with leads; all captured in the same place. • Good reporting • Very responsive support team

Cons
• Ability to go backward in the process. InfluxMD, once you have completed a step. We have designed around this, though we always have a small handful of exceptions. • Integration with our EMR would be a great feature.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Samantha Keefe

Easy. Customization.

Used daily for 2+ years
Reviewed 2017-11-16
Review Source: Capterra

Great marketing source.

Pros
The clients have easy access to me. It allows you to see all interactions between the different users. If you are in the elite program and have the videos being sent to inactive clients, it's a good marketing source. It's customization is helpful.

Cons
It's had a few glitches overtime. I wish it generated a report showing a pie chart of percentages of which referral source referred how many clients.

Response from ifX medical


Hi Samantha.
Did you know Influx MD has a custom report builder?
The report you are looking for can be built quite easily if you are recording referral sources.
The fastest way to get this report is to contact your support team and ask them to build it for you.
Thanks for being an Influx MD Champion!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Kara Fisher

Influx is a useful tool for healthcare professionals

Used weekly for 6-12 months
Reviewed 2020-02-24
Review Source: Capterra

Overall, Influx MD is a useful addition to many healthcare settings.

Pros
A few clinical sites that I was at used Influx, and it was rather useful. It is HIPPA compliant which makes data sharing seamless.

Cons
There were times where the software would freeze, and it took a bit to get used to the interface but overall it was a useful tool.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Lindsey Jackson

Great company that will tailor your website/software to your needs

Used daily for 2+ years
Reviewed 2017-11-16
Review Source: Capterra

Pros
Software tailored to practice needs Allows us to have customizable patient education using our physicians rather than just general health handouts found online or through other video softwares (like Emmi) Lead alerts sent via email to remind one to follow up

Cons
It would be nice if the software were able to link to practice scheduling software so that when we check someone in on our EMR it automatically marks the patient's attendance on this software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Influx MD pricing

Starting from
$64/month
Pricing options
Free trial
Subscription
View Pricing Plans

Standard: $64/month when billed annually (or $75 when billed monthly). 1000 contacts, unlimited users, and unlimited emails.

Professional: $106/month when billed annually (or $125 when billed monthly). 1000 contacts, unlimited users, and unlimited emails. HIPAA compliant, Medical Image Library, Health and Wellness Library.

Enterprise: $213/month when billed annually (or $225 when billed monthly). 1000 contacts, unlimited users, and unlimited emails. Multiple Locations, Business Intelligence & Analitics

Influx MD features

Activity Dashboard
Automatic Notifications
Calendar Management
Customizable Templates
HIPAA Compliance
Reminders
Self Service Portal
Workflow Management

API (100 other apps)
Appointment Management (184 other apps)
Automated Scheduling (94 other apps)
Billing & Invoicing (182 other apps)
Charting (128 other apps)
Claims Management (133 other apps)
Client Portal (115 other apps)
Compliance Management (135 other apps)
Customizable Reporting (115 other apps)
Document Management (105 other apps)
Records Management (170 other apps)
Reporting & Statistics (148 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Additional information for Influx MD

Key features of Influx MD

  • Marketing automation
  • Audience targeting
  • Patient communications
  • Accounting integration
  • Auto-responders
  • Automatic notifications
  • Automatic reminders
  • Calendar management
  • Campaign segmentation
  • Contact database
  • CRM integration
  • Customizable templates
  • Data mapping
  • Email integration
  • Event calendar
  • Forms management
  • HIPAA compliance
  • Instant messaging
  • Registration management
  • Self-learning
  • Security & encryption
  • Training management
  • Video streaming
  • Workflow management
  • Activity dashboard
  • Survey management
  • Visual analytics
  • Data import/export
  • Drag & drop interface
  • Event triggered actions
  • Chat
  • Custom fields
  • Drip email marketing
  • Event scheduling
  • Multi-channel marketing
  • Surveys & feedback
  • Click-through tracking
  • Email invitations & reminders
  • eLearning management
  • Performance reports
  • Lead management
  • Contact management
  • Self service portal
  • Email marketing
  • Lead nurturing
View All Features

Benefits

Use Influx MD’s built-in medical CRM to manage a contact database and view a single page view of all relevant information for every lead. The Clinic Link self-service support portal also provides leads with educational resources, communications, and schedules.

Create secure forms for contact, registrations, information collection, and education with the Influx MD form builder with a drag and drop interface. Forms can be integrated into any website to gather leads or data.

Schedule events including live seminars, one-on-one sales meetings, telephone information sessions, and more with Influx MD’s events scheduling tool with a schedule builder, drag and drop interface, registration forms, self-scheduling tool, and reminders.

Manage security and compliance with features such as data privacy within the communication channels, HIPAA compliance for collecting data, and guaranteed compliance for online meetings and events.

Communicate effectively and securely with leads thanks to Influx MD’s integrated email and messaging tools. Clients can use the Clinic Link platform to message health professionals and emails can be sent directly from within Influx MD.