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Pabau

Practice management system for healthcare

Table of Contents

Is this product right for your business?

Find out with a

Pabau - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: February 2026

Pabau overview

Based on 606 verified user reviews

What is Pabau?

Pabau is a medical practice management solution with key features that include patient scheduling, patient records management, appointment management, and more.

Who uses Pabau?

By industry, Pabau reviewers are most commonly professionals in health, wellness and fitness (36%). The most frequent use case for Pabau cited by reviewers is medical practice management (52% of reviewers).

What are the most popular integrations for Pabau?

The Pabau integration most frequently cited by reviewers is Stripe, a payment processing product rated 4.8 out of 5 for its integration with Pabau.

Starting price

59flat rate /
per month

Alternatives

with better value for money

Pros & Cons

Patient Management

Booking

Customer Support

User Interface

Navigation

Frequent technical disruptions

Pabau’s user interface

Ease of use rating:

4.7

(606)

Pabau pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(20)

3-4(121)

5(465)

What do users say about Pabau?

Pabau is a medical practice management solution with key features that include patient scheduling, patient records management, appointment management, and more.

Select to learn more

Who uses Pabau?

Based on 606 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Medical Practice

Health, Wellness and Fitness

Cosmetics

Hospital & Health Care

Others

Use cases

Medical Practice Management

Medical Spa

Patient Management

Electronic Medical Records

Patient Scheduling

Pabau's key features

GetApp's analysis of 76 verified user reviews collected between August 2021 and January 2025 identifies Pabau's most critical features and summarizes user sentiment about those features.

Patient scheduling

4.6

Reviewers appreciate Pabau's patient scheduling capabilities for their ease of use and user-friendly layout. They report that it helps avoid overlapping appointments, manage room allocations, and plan staff schedules effectively. Users find the automated reminders and notifications valuable for maintaining organization. They also highlight the convenience of scheduling through both the online portal and in-clinic. However, some users mention occasional technical glitches and bugs that affect appointment visibility and backend communication. Of the 22 Pabau users who gave detailed accounts of their use of Patient Scheduling, 100% rated this feature as important or highly important.

See related user reviews

“Scheduling patients helps me not to overlap patients, plan the rooms correctly, allocate doctors and nurses time adequately based on the procedure”

Shanthi S.

Front Desk

“The patient scheduling is easy to use and offers a range to options to keep on track all the patient's bookings. ”

Yobany V.

Director

Appointment management

4.6

Reviewers indicate that Pabau's appointment management is essential for front desk operations, allowing easy planning and viewing of patient details. They find the system user-friendly, with capabilities like online booking, quick appointment creation, and automated document handling. Users appreciate the clear visibility of appointments and the reduction in no-shows. However, some mention issues with automatic block time generation and occasional glitches. They value the color-coded system and the overall efficiency it brings to managing appointments. Of the 13 Pabau users who gave detailed accounts of their use of Appointment Management, 100% rated this feature as important or highly important.

See related user reviews

“The calendar is user friendly. So the calendar feature allows all my team members to view the same information so they are on the same page.”

Abhi R.

Principal Consultant

“I run a clinic and appointments is important to have a smooth run, sometimes the appointments do not generate the block time automatically which i then have to go in and do manually”

Amy D.

Physiotherapist

All Pabau features

Features rating:

4.6

(606)

Treatment planning

4.0

(3)

Treatment packages

4.6

(28)

Reporting/Analytics

4.7

(26)

Template management

3.9

(7)

Customizable templates

4.5

(4)

Case management

4.0

(1)

Case notes

4.0

(1)

Document storage

4.1

(8)

Client database

4.7

(21)

Client portal

5.0

(1)

Document templates

4.5

(4)

Practice management

4.5

(6)

Social media integration

4.0

(1)

For salons and spas

4.9

(21)

For medical spas

4.4

(25)

Confirmations/Reminders

4.7

(26)

Recurring appointments

4.9

(8)

Customer database

4.7

(41)

Mobile access

5.0

(1)

Booking management

4.1

(12)

Document management

4.4

(14)

Marketing automation

4.7

(23)

Appointment scheduling

4.8

(55)

Patient Flow Management

4.1

(8)

Video conferencing

5.0

(1)

Patient questionnaires

5.0

(10)

Client management

4.7

(91)

Calendar management

4.7

(151)

Patient records management

4.7

(165)

Reminders

4.6

(104)

Online booking

4.6

(64)

Records management

4.6

(28)

Customizable forms

4.8

(42)

Payment processing

4.5

(53)

EMR/EHR

4.6

(41)

Billing & invoicing

4.7

(70)

Physician scheduling

4.6

(103)

Scheduling

4.5

(21)

Patient engagement

4.6

(85)

Faculty/Staff management

4.7

(27)

Assessment management

5.0

(10)

Automated scheduling

4.6

(20)

Before & after pictures

4.5

(21)

Patient intake

4.6

(62)

Patient portal

4.7

(52)

Sales reports

4.7

(3)

Electronic payments

4.4

(27)

Point of sale (pos)

4.9

(15)

Communication management

4.7

(58)

Medical billing

4.4

(42)

Multi-Physician

4.7

(36)

HIPAA compliant

4.7

(117)

Third-Party integrations

4.3

(34)

Electronic signature

5.0

(9)

Charting

4.3

(38)

Gift card management

4.6

(19)

Registration management

4.6

(9)

Reporting & statistics

4.2

(9)

Task management

4.7

(26)

Workflow management

4.7

(13)

Loyalty program

3.9

(14)

Inventory management

4.8

(57)

Audit trail

3.0

(2)

Alerts/Notifications

5.0

(2)

Email marketing

4.8

(9)

Availability indicator

3.0

(2)

Multi-Location

4.5

(29)

API

4.8

(6)

E-Prescribing

4.7

(35)

Payroll & commissions

4.8

(4)

Virtual waiting room

(0)

Patient management

(0)

Patient monitoring

5.0

(1)

Video consultations

(0)

Two-Way audio & video

(0)

Transaction history

3.0

(2)

Telemedicine

(0)

Performance metrics

1.0

(1)

Physician management

(0)

Remote treatment planning

(0)

Wait list management

(0)

Patient education

(0)

Outcome assessment tools

(0)

Order entry

(0)

Online refills

(0)

Waiting time tracking

(0)

Online forms

(0)

Website integration

(0)

One-to-One messaging

(0)

Onboarding

(0)

On call scheduling

(0)

No-Show tracking

(0)

Revenue management

(0)

Role-Based permissions

(0)

Search/Filter

(0)

Referral tracking

(0)

Referral management

(0)

Recurring/Subscription billing

(0)

Secure data storage

(0)

Secure messaging

(0)

Self Payment

(0)

Self service portal

(0)

Real-Time reporting

(0)

SMS marketing

(0)

Real-Time notifications

(0)

Real-Time monitoring

(0)

Real-Time data

(0)

SMS messaging

5.0

(1)

Promotions management

(0)

Progress tracking

(0)

Progress reports

5.0

(1)

Progress notes

(0)

SMS reminders

(0)

Pricing data

(0)

SOAP notes

(0)

Prescription renewal

(0)

Prescription cancellation

(0)

Predictive analytics

(0)

Status tracking

(0)

Surveys & feedback

(0)

Task scheduling

(0)

Team Notes

(0)

Commission management

(0)

Compliance management

(0)

Compliance tracking

(0)

Consent forms

(0)

Contact database

(0)

Contact management

(0)

Credit card processing

4.5

(2)

Customer history

(0)

Customer surveys

5.0

(4)

Customizable branding

(0)

Customizable dashboard

(0)

Customizable fields

(0)

Customizable reports

(0)

Data import/export

1.0

(1)

Decision support

(0)

Digital signature

(0)

Discount management

(0)

Drag & drop

(0)

Drug reference database

(0)

EHR-Agnostic

(0)

Access controls/permissions

(0)

Activity dashboard

(0)

Activity tracking

(0)

Admissions management

4.0

(2)

Authorization Tracking

(0)

Availability management

(0)

Bed management

(0)

Bill payment

(0)

Calendar sync

(0)

Campaign management

(0)

Candidate profiles

(0)

Care plan management

(0)

Care summaries

(0)

Case List Management

(0)

Chat/Messaging

(0)

Client Chart Audit Tools

(0)

Clinic interoperability

(0)

Clinical assessment tool

(0)

Code & charge entry

(0)

Coding assistance

(0)

Historical reporting

(0)

Image management

(0)

Initial assessments

(0)

Insurance management

(0)

Invoice history

(0)

Invoice management

(0)

Lab results

(0)

Level of Care Evaluation

(0)

Live chat

1.0

(1)

Medical history records

(0)

Medication alerts/warnings

(0)

Medication history

(0)

Medication management

(0)

Messaging

(0)

Mobile alerts

(0)

Mobile app

(0)

Monitoring

(0)

Multi-Channel communication

(0)

Multi-Factor authentication

(0)

Multi-Provider practice

(0)

EHR/EMR integration

(0)

Electronic prior authorization

(0)

Email reminders

(0)

Employee management

4.7

(3)

Event scheduling

(0)

Exercise library

(0)

Facility scheduling

(0)

File sharing

(0)

For chiropractors

(0)

For dermatologists

(0)

For medical purposes

(0)

For physical therapy

(0)

Forms management

(0)

Formulary management

(0)

GDPR compliance

(0)

Goal setting/tracking

(0)

Graphical data presentation

(0)

Group Notes

(0)

Handwriting recognition

(0)

Health record access

(0)

Pabau awards

Pabau alternatives

Pabau

4.7

(606)

Starting from

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.6

Value for Money

4.4

Customer Support

4.6

ModMed

4.4

(363)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

DocVilla

5.0

(73)

learn more

Starting from

No pricing info

Free trial

Free version

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Customer Support

Practice Better

4.8

(96)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

Pabau pricing

Value for money rating:

4.4

Pricing plans

Pricing details:

Free plan

Free trial

Subscription

Startup

Per month

Features included:

Less than 100 patients
Digital client records
Booking system
Appointment reminders
Before and after photos
POS
Customizable forms and treatment note templates
AI-powered Agents
Built-in marketing features such as gift cards, loyalty program, packages, and memberships
staff management

Solo

No pricing info

Features included:

Unlimited clients

Team

No pricing info

Contact vendor for more details

Medium

No pricing info

Contact vendor for more details

Group

No pricing info

Contact vendor for more details

User opinions about Pabau price and value

Value for money rating:

4.4

(606)

To see what individual users think of Pabau's price and value, check out the review snippets below.

“It has many features that can be customised to suit how you run your practise. The help in setting the software up has been amazing.”

Jill c.

Business Manager/PA

“Cost effective, great responsive customer support; does alot more for the business than other "just another medical record" softewares.”

Ben S.

CEO

Pabau integrations (9)

Integrations rated by users

We looked at 606 user reviews to identify which products are mentioned as Pabau integrations and how users feel about them.

Xero

Integration rating: 5.0 (7)

“The integration was seamless, we had a few calls with Zero to stand up their end. The hardest part has been finding a bookkeeper with "Zero" experience. bc this is a newer product.”

Brant T.

Medical Director

Stripe

Integration rating: 4.9 (26)

Google Calendar

Integration rating: 5.0 (4)

GoCardless

Integration rating: 5.0 (3)

Mailchimp

Integration rating: 5.0 (3)

Zapier

Integration rating: 4.0 (1)

Google Analytics 360

Integration rating: 5.0 (1)

Pabau customer support

What do users say about Pabau customer support?

Customer support rating:

4.4

We analyzed 186 verified user reviews to identify positive and negative aspects of Pabau customer support.

Widespread user sentiment highlights Pabau's support team as responsive, helpful, and always available for assistance.

A significant portion of users appreciate the hands-on onboarding and ongoing training provided by knowledgeable staff.

Common user feedback notes that support staff are professional, approachable, and quick to resolve issues or answer questions.

A minority of users report slow response times, lack of direct phone support, and limited effectiveness in resolving complex issues.

Support options

Faqs/forum

Knowledge base

Phone support

Email/help desk

Chat

Training options

In person

Documentation

Live online

Videos

Webinars

To see what individual users say about Pabau's customer support, check out the review snippets below.

“They're always available to help me figure out things, customer support is amazing, I don't need to use too many software to run my business now, Pabau covers almost everything.”

RAJKUMARIE S.

owner

“What I liked most about Pabau is its intuitive interface and the exceptional support team that's always available to assist with any issues.”

Milad E.

Marketing Manager

“Initially found Pabau very useful but since the latest software update have experienced a plethora of problems and I would not use them again based on their complete lack of customer service or support .”

Anne-marie S.

Director

Pabau FAQs

Q. Who are the typical users of Pabau?

Pabau has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

These products have better value for money

Q. What is Pabau used for?

Pabau is a comprehensive practice management platform designed to streamline administrative and clinical workflows across multiple healthcare specialties. The system supports more than four thousand healthcare practices worldwide, including medspas, primary care facilities, cosmetic surgery centres, skin clinics, optometry practices and solo or enterprise level organisations. It integrates appointment scheduling, patient record management, payment processing and marketing modules in a unified interface. The platform’s online booking functionality allows patients to self-schedule appointments at any time and the integrated calendar prevents double bookings while organising staff schedules. The paperless patient management module provides customizable digital medical forms, treatment plans, allergy tracking and secure storage of before and after images. EchoAI permits clinicians to dictate notes that convert directly into patient records. A client portal offers patients round the clock access to appointment details and medical records. Additional features include a native point of sale system for billing and invoicing, inventory management for consumables and supplies, and detailed analytics for monitoring practice performance. Pabau’s ecosystem extends through a mobile application named Pabau GO that enables practice oversight from remote locations. Its payment processing service, Pabau Pay, integrates transaction handling and supports revenue management workflows. The marketing plus module offers campaign tools that leverage patient data to create targeted promotions based on treatment history. The care plus suite provides specialised tools for enhancing patient care pathways. The software emphasises compliance with data protection regulations, including HIPAA and GDPR standards. The platform’s open API architecture supports custom integrations through an app marketplace, allowing practices to extend functionality to meet specific requirements. Implementation may address the diverse challenges faced by practice owners, managers, clinical staff and front desk teams. The solution architecture provides configurable modules that adapt to evolving operational needs within the healthcare sector.

Q. What are the benefits of using Pabau?

Centralizes appointment scheduling, billing, patient records, and communications, simplifying daily operations for healthcare practices.

Offers secure digital patient records and customizable medical forms for paperless, easily accessible documentation.

Streamlines payment processing and invoicing, reducing administrative tasks and improving financial tracking.

Includes marketing tools to help attract and retain clients, leveraging integrated data for targeted campaigns.

Provides reporting and analytics features to monitor business performance and guide informed decision-making.

Q. What languages does Pabau support?

Pabau supports the following languages:
English, French, German, Spanish

Q. Does Pabau support mobile devices?

Pabau supports the following devices:
iPad, iPhone

Q. Does Pabau offer an API?

Yes, Pabau has an API available for use.