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Sunwave
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Behavioral health tool for substance abuse treatment centers
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Sunwave - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Sunwave overview
What is Sunwave?
Sunwave is a cloud-based behavioral health software designed to help substance abuse treatment centers and mental health facilities manage patients' records, admissions, billing, and more. The integrated customer relationship management (CRM) system enables medical professionals to capture and store patient details, create tasks, and interact with them via chats or emails.
Features of Sunwave include HIPAA compliance review, alumni management, automated alerts, auditing, claims management, reporting, and more. Using Sunwave's electronic medical records (EMR) module, healthcare providers can manage documentation, add treatment notes, and review patients' previous medication records. It also offers a telehealth platform, which lets professionals remind patients about upcoming sessions, share documents including treatment consent forms, confidentiality agreements, and program rules, and accept payments via credit card processing, Paypal, and ACH transfer.
Sunwave facilitates integration with VerifyTX, an insurance verification platform, which helps healthcare workers verify patients’ health insurance benefits. The application also allows administrators to gain insights into individual and group therapy sessions and track claim submission dates in real-time.
Starting price
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Sunwave’s user interface
Sunwave pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.8
Features
4.3
Ease of use
4.6
Customer support
4.8
Reviews sentiment
What do users say about Sunwave?
Although it was easy to navigate, there seemed to be a few times where there were too many options to click through.
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Who uses Sunwave?
Based on 20 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Sunwave's key features
Most critical features, based on insights from Sunwave users:
All Sunwave features
Features rating:
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Sunwave integrations (9)
Other top integrations
Sunwave support options
Typical customers
Platforms supported
Support options
Training options
Sunwave FAQs
Sunwave has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations, Small Business
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Q. What languages does Sunwave support?
Sunwave supports the following languages:
English
Q. Does Sunwave support mobile devices?
Sunwave supports the following devices:
Android, iPad, iPhone
Q. Does Sunwave offer an API?
Yes, Sunwave has an API available for use.
Q. What level of support does Sunwave offer?
Sunwave offers the following support options:
Chat, Email/Help Desk, 24/7 (Live rep), Phone Support, Knowledge Base
